JOB ID 27782

Business Operations Support

A leading global semiconductor equipment manufacturer headquartered in the United States, the company specializes in advanced wafer fabrication technologies and holds a top market share in key process segments such as etching. It supports major semiconductor manufacturers worldwide through a strong network of global operations across Asia, Europe, and North America. Known for its cutting-edge innovation and collaborative, multicultural work environment, the company delivers high-performance solutions while fostering continuous learning, technical excellence, and cross-border teamwork.

As a Business Operations Analyst, you will support critical customer-focused business operations by managing reporting, order fulfillment activities, logistics coordination, and process improvement initiatives that ensure efficient and accurate execution across the organization. You will collaborate closely with sales teams, operations stakeholders, customers, vendors, and logistics partners to analyze operational data, maintain business reports, coordinate equipment delivery schedules, and support export-related processes. In this role, you will leverage advanced Excel and SAP capabilities to generate insights, process equipment orders, create quotations, monitor key performance metrics, and maintain data accuracy across business systems. You will also identify operational inefficiencies, support continuous improvement initiatives, resolve operational issues, and drive cross-functional coordination to enhance service quality, operational effectiveness, and customer satisfaction while ensuring timely execution of business commitments.