JOB ID 20564

Service Center Manager

  • 金融サービス
  • 金融サービス, 金融事務
  • 東京都
  • 800万円~1100万円

世界最大級の自動車メーカーの金融部門です。日本に本拠を置き、個人および法人向けに多様な金融商品とサービスを提供しており、自動車関連のファイナンスに特化しています。主な提供内容には、自動車ローン、リース、保険などの顧客および販売店向けの金融商品が含まれます。同社は、柔軟でニーズに合わせた金融ソリューションを通じて、日本市場における車両の販売と成長を支える重要な役割を担っています。

This company is the financial arm of one of the worlds biggest automotive makers. Based in Japan, the company offers a range of financial products and services to both individual and corporate customers, with a focus on automotive financing solutions. Their offerings include financing options such as car loans, leasing, and insurance for customers and dealers. The company plays a crucial role in supporting the sales and growth of vehicles in the Japanese market by providing flexible and tailored financial solutions that meet the needs of consumers and businesses alike.

You will be responsible for operations management and process improvement, primarily related to retail finance products (e.g., auto loans and leases for customers purchasing vehicles). As we operate with a small, highly skilled team, the role is wide-ranging and may involve handling irregular tasks directly.

■ Specific Duties:
・Team and personnel management as a Manager
・Supervising accurate execution of operational tasks
・Analyzing internal processes, proposing improvements, and optimizing workflows
・Planning and promoting new operational projects

Optimizing outsourced operations by proposing process improvements to vendors

■ Examples of Retail Finance Products:

・New and used car loans
・New and used car leases
・Service loans

主にリテールファイナンス商品(例:自動車購入者向けのオートローンおよびオートリース)に関する業務運営管理および業務プロセス改善を担当していただきます。
少数精鋭のチームで運営しているため、業務範囲は広く、イレギュラー対応など実務を直接ご担当いただく場合もあります。

■ 主な業務内容:

・マネージャーとしてのチームおよび人材マネジメント
・業務の正確な遂行に対する監督
・社内業務プロセスの分析、改善提案、業務最適化
・新規業務等に関わるプロジェクトの企画・推進
・業務委託先に対するプロセス改善提案を通じた委託業務の最適化

■ リテールファイナンス商品の例:

・新車・中古車ローン
・新車・中古車リース
・サービスローン

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募集要項

  • 職種要約
    ・Team management
    ・Collaborating with internal and external departments (including outsourced vendors) to drive various improvement plans and projects
    ・Planning and promoting process improvement and digitalization initiatives to enhance quality and cost efficiency
    ・Negotiating with external outsourcing vendors to ensure quality management and operational efficiency

    ・チームマネジメント
    ・社内各部門および外部パートナー(業務委託先を含む)との連携による、各種改善計画やプロジェクトの推進
    ・業務品質およびコスト効率の向上を目的とした、業務プロセス改善およびデジタル施策の企画・推進
    ・業務委託先との交渉を通じた、品質管理の徹底および業務効率の改善
  • 応募資格(必須)
    ・Strong operational execution capability
    ・General managerial skills
    ・Bachelor's degree or higher

    ・高いオペレーション実行能力
    ・マネジメントに関する全般的なスキル
    ・学士号以上の学歴
  • 応募資格(優遇)
    ・Business-level English proficiency

    ・ビジネスレベルの英語力
  • 勤務地
    東京都
  • 勤務スタイル
    在宅勤務OK, フレックス勤務OK
  • 給与
    800万円~1100万円
  • こだわり条件
    外資系企業, 語学を活かす, 管理職・マネジメント採用

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関連求人

New Business Acceptance Senior Specialist

  • 金融サービス
  • 金融サービス, 金融事務,Financial Services, クレジット・リスク/与信管理
  • 東京都
  • 600万円~850万円

A leading provider of financial services in Japan, the company specializes in offering a wide range of solutions tailored to support vehicle ownership and leasing. With a focus on flexibility and customer satisfaction, it provides financing, leasing, insurance, and related services, working closely with an extensive network of dealers to ensure easy access to these options.

The company is committed to delivering high-quality financial products designed to help both individual and corporate customers manage their vehicle investments. By offering personalized solutions, competitive rates, and clear terms, it plays a key role in making premium vehicles more accessible and ensuring a smooth and enhanced customer experience.



プレミアムなドイツ系自動車ファイナンス会社では、新規ビジネス受入業務のシニアスペシャリストを募集しています。
本ポジションでは、当社の自動車ローン、リース、クレジット商品に関する申込受付・審査プロセスを担当していただきます。

国際的な環境で働く絶好の機会であり、英語力を活かしてご活躍いただけるポジションです。

A premium German automobile financial services firm looking for a New Business Acceptance Senior Specialist who will be responsible for processing of loan and lease applications related to the company's car loan, lease and credit products. A great chance to work in an international environment and utilize English ability.

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Back Office: General Affairs & Accounting

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  • 400万円~450万円

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Back Office: Billing

  • メーカー, 機械・設備
  • 営業セールス, 営業事務,Financial Services, 金融事務,Accounting & Finance, 経理
  • 神奈川県
  • 400万円~450万円

A leading global manufacturer specializing in heavy machinery and construction equipment, this company boasts a dominant market share in the large crane sector, particularly excelling in ultra-heavy cranes capable of lifting loads exceeding 1,000 tons. With over 70 years of innovation and expertise, it serves major infrastructure projects worldwide, including highways, bridges, power plants, and wind energy installations. The company maintains a strong presence in Japan and other key markets, offering comprehensive after-sales support, assembly, maintenance, and field service through a dedicated team of engineers. Committed to technical excellence and customer satisfaction, it invests heavily in employee training and international collaboration, ensuring its position as a market leader with a robust global footprint and continuous growth.

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  • 800万円~1200万円

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Treasury Manager for Asia Pacific

  • 金融サービス
  • 金融サービス, 金融事務
  • 東京都
  • 500万円~1300万円

世界最大級の自動車メーカーの金融部門です。日本に本拠を置き、個人および法人向けに多様な金融商品とサービスを提供しており、自動車関連のファイナンスに特化しています。主な提供内容には、自動車ローン、リース、保険などの顧客および販売店向けの金融商品が含まれます。同社は、柔軟でニーズに合わせた金融ソリューションを通じて、日本市場における車両の販売と成長を支える重要な役割を担っています。

This company is the financial arm of one of the worlds biggest automotive makers. Based in Japan, the company offers a range of financial products and services to both individual and corporate customers, with a focus on automotive financing solutions. Their offerings include financing options such as car loans, leasing, and insurance for customers and dealers. The company plays a crucial role in supporting the sales and growth of vehicles in the Japanese market by providing flexible and tailored financial solutions that meet the needs of consumers and businesses alike.

An opportunity to join a premium German automaker financial services company in a Treasury related position in their Fund Management Department. The Fund Department is responsible for fundraising throughout Asia-Pacific and so this is an amazing chance to utilize language skills.

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Consultation

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