Warranty Specialist

Quality and Warranty Manager/品質・保証管理マネージャ

企業は、持続可能な輸送ソリューションのグローバルリーダーであり、高品質な商用車両とサービスを提供しています。日本市場でも強いプレゼンスを誇り、輸送・物流業界における効率性と持続可能性を推進する革新的なソリューションを提供しています。

The company is a global leader in sustainable transport solutions, specializing in premium commercial vehicles and services. With a strong presence in Japan, it offers innovative solutions to drive efficiency and sustainability across the transportation and logistics sectors.

An industry-leading company in the field of heavy vehicles and engines is seeking dynamic professionals to join its team in Japan. This organization is dedicated to providing top-notch, eco-friendly transportation solutions across various sectors. With a strong commitment to quality and sustainability, this is an exciting opportunity to be part of a company that's shaping the future of transportation.
International working environment!!

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PDI & Quality Manager

The company serves as the official distributor in Japan, overseeing the import, sales, and after-sales service of high-end Italian luxury vehicles nationwide. Through a nationwide dealer network and close collaboration with its global headquarters, it delivers an exceptional ownership experience rooted in performance and craftsmanship.

Join one of the most famous Italian luxury car importers as PDI & Quality Manager.

Mission :
-Oversee and optimize PDI (Pre-Delivery Inspection) process management.
-Ensure new vehicle quality by providing operational support to PDI activities.
-Identify and clarify defect root causes, whether originating from production or transportation processes.
-Enhance overall production quality through structured reporting to the manufacturer’s relevant departments and by reviewing or validating required documentation.
-Coordinate and facilitate direct communication or technical workshops with the manufacturer to resolve issues and drive continuous improvement.

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EV/ICE Service Engineer

A leading global automotive manufacturer operating in Japan, this company is committed to advancing sustainable mobility by accelerating the transition to electric vehicles. Their goal is to introduce innovative battery electric vehicle (BEV) products tailored for the Japanese market, supporting a cleaner and more environmentally friendly transportation future.

日本で事業を展開する世界有数の自動車メーカーである当社は、電気自動車への移行を加速させることで持続可能なモビリティの推進に取り組んでいます。日本市場に適した革新的なバッテリー電気自動車（BEV）製品を導入し、よりクリーンで環境に優しい交通の未来を支えることを目指しています。

この役割では、購買部門、エンジニアリング部門、製造部門、およびサプライヤーとの間で技術的な連携を行い、品質問題の解決、先進的品質計画の実施・監視、サプライヤーへの技術サポートを担当します。業務は技術的性質を持ち、一般的な慣行や基準の範囲内で独自の判断を用いて行われます。異常な状況に対しては、上司からの指導を受けることも可能です。広範な出張が必要です。本職務は、グローバルなサプライヤー品質管理活動において重要な役割を果たします。この役割ではサプライヤーを特定し、品質、サービス、価格におけるパフォーマンス向上のために協働します。業務は高度な創造性と自主性を必要とする難易度の高い性質を持っています。

In this role you will function as the technical liaison between Purchasing, Engineering, Manufacturing, and suppliers to resolve quality issues, implement and monitor advanced quality planning, and provide technical support at suppliers. Work is of a technical nature, using independent judgment within the limits of general practices and standards. Some guidance from the supervisor is available to handle unusual situations. Extensive travel required. This function plays a critical role in global supplier quality management activities. This function identifies suppliers and work with them to improve performance in quality, service, and price. Work is of a difficult nature in involving a high level of creativity and initiative.

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Aftersales Manager

A prominent automotive dealership in Japan, known for its long-standing reputation for quality service and a diverse premium vehicle line up continues to grow in Japan and is looking for enthusiastic talents to become part of their excellence. They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market.

この役割では、ラグジュアリー自動車ディーラーシップのすべてのサービス業務を監督し、最高の顧客満足度、業務効率、財務パフォーマンスを確保します。この役割は、卓越したサービス提供、業務計画、チームリーダーシップを通じて、ラグジュアリーブランドの評判を保証する上で非常に重要です。

In this role you will oversee all service operations for a luxury automotive dealership, ensuring the highest standards of customer satisfaction, operational efficiency, and financial performance. This role is pivotal in guaranteeing the luxury brand's reputation through exceptional service delivery, operational planning, and team leadership.

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