Warranty Specialist

APAC Technical Support Engineer

This prestigious automotive brand is synonymous with motorsports excellence and luxury performance. With a rich racing heritage, it seamlessly blends cutting-edge technology from the track into its high-performance road cars.

Your core objective is to ensure an enhanced customer experience by adding value at every interaction and ensuring that time off road is minimized for every customer.

The Mobile Technical Support Engineer is responsible for providing expert technical support to the Asia Pacific Retailer network. Reporting to the Head of Aftersales APAC, you will be a pivotal member of the support team, taking ownership of complex technical issues submitted from the retailer network and leading them through to resolution via the Technical Request system or on-site Retailer visits. You will be responsible for providing solutions and surpassing the expectations of both Retailers and customers.

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EV/ICE Service Engineer

A leading global automotive manufacturer operating in Japan, this company is committed to advancing sustainable mobility by accelerating the transition to electric vehicles. Their goal is to introduce innovative battery electric vehicle (BEV) products tailored for the Japanese market, supporting a cleaner and more environmentally friendly transportation future.

日本で事業を展開する世界有数の自動車メーカーである当社は、電気自動車への移行を加速させることで持続可能なモビリティの推進に取り組んでいます。日本市場に適した革新的なバッテリー電気自動車（BEV）製品を導入し、よりクリーンで環境に優しい交通の未来を支えることを目指しています。

In this role you will function as the technical liaison between Purchasing, Engineering, Manufacturing, and suppliers to resolve quality issues, implement and monitor advanced quality planning, and provide technical support at suppliers. Work is of a technical nature, using independent judgment within the limits of general practices and standards. Some guidance from the supervisor is available to handle unusual situations. Extensive travel required. This function plays a critical role in global supplier quality management activities. This function identifies suppliers and work with them to improve performance in quality, service, and price. Work is of a difficult nature in involving a high level of creativity and initiative.

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Quality Management (Recall, Warranty and Campaigns)

This company represents a portfolio of premium vehicles that combine advanced engineering, refined design, and exceptional quality. With a strong reputation in the global automotive industry, it offers a diverse range of models to suit different customer lifestyles, from performance-oriented options to versatile everyday cars. Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands out in the premium segment.

A premium automotive importer is looking for a new Quality Manager. You will be responsible for providing recall, campaign, and all quality-related support for all dealers, analyzing quality data and strategically implementing actions based on the findings, managing all warranty-related activities, and overseeing budget control as well as team management.

本ブランドは、ラグジュアリーと精密なエンジニアリングを融合させた洗練された高性能車で知られています。モータースポーツに根差した伝統を持ち、視覚的にも魅力的で機械的にも高度な完成度を誇る車を生み出してきました。アイコニックなスポーツカーから多用途なSUVまで、独自のデザインと比類なきハンドリングによる唯一無二のドライビング体験を提供しています。

欧州系プレミアム自動車インポーターである当社は、新たに品質マネージャーを募集しています。リコール、キャンペーン、品質関連サポートを全国のディーラーに提供し、品質データを分析し戦略的に施策を実行する役割を担います。保証関連業務の統括、予算管理、チームマネジメントも含まれます。

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Aftersales Manager

A prominent automotive dealership in Japan, known for its long-standing reputation for quality service and a diverse premium vehicle line up continues to grow in Japan and is looking for enthusiastic talents to become part of their excellence. They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market.

この役割では、ラグジュアリー自動車ディーラーシップのすべてのサービス業務を監督し、最高の顧客満足度、業務効率、財務パフォーマンスを確保します。この役割は、卓越したサービス提供、業務計画、チームリーダーシップを通じて、ラグジュアリーブランドの評判を保証する上で非常に重要です。

In this role you will oversee all service operations for a luxury automotive dealership, ensuring the highest standards of customer satisfaction, operational efficiency, and financial performance. This role is pivotal in guaranteeing the luxury brand's reputation through exceptional service delivery, operational planning, and team leadership.

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