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- Process Support Engineer - Manager
JOB ID 26951
Process Support Engineer - Manager
- Manufacturer, Semiconductor
- Electronics, Production Management, Production Engineer
- Hiroshima
- ¥12,000,000～¥16,000,000
The company is the Japanese subsidiary of a semiconductor equipment manufacturer founded in the USA.
It is among the world's top in revenue, scale, and market share.
Their environment offers opportunities to experience technological innovation, cutting-edge customer demands, problem-solving, and contributing to customer success. Their environment offers opportunities to experience technological innovation, cutting-edge customer demands, problem-solving, and contributing to customer success.
Ranked No. 1 in global semiconductor equipment sales in 2022, it provides a chance to leverage skills in a growing industry with the market leader.
This role leads a team of process engineers supporting semiconductor manufacturing equipment and drives both new process development and production process improvements. The manager oversees project execution, client coordination, and team development while collaborating with customers and internal stakeholders. Strong semiconductor process knowledge, leadership experience, and the ability to lead discussions in English are essential.
Job Description
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- Responsibilities
- · Drives the adoption of new technology at the customer site. Manages a team that works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new tool qualifications.
· Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
· Manage PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
· Oversees team that checks and approves operational quality of system equipment. Team instructs customers in the operation and maintenance of the system.
· Responsible for training and certification of PSEs into their areas of assigned responsibility
· Responsible for demand planning and financial forecast of activity
· Knowledge of 3 or more processes on 2 or more technologies or expert level in 1 technology
· Basic integration knowledge
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- Requirements
- Functional Knowledge
· Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families
Business Expertise
· Applies understanding of the industry and how own area contributes to the achievement of objectives
Leadership
· Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges
Problem Solving
· Identifies and resolves technical, operational and organizational problems
Impact
· Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
· Guided by policies and resource requirements within business unit, department or sub-function
Interpersonal Skills
· Guides, influences and persuades others internally in related areas or externally
- Experience Required: Semiconductor equipment process experience and people management experience
- Skills Required: Strong communication skills
- English Requirement: Must be able to lead meetings in English
Equipment in Scope (experience in all not required):
- CMP (Chemical Mechanical Planarization equipment)
- FEP (Front-End Process equipment)
- Implant equipment
Main Responsibilities
- People management
- Project management:
- New process development
- Mass production process improvement
- Client Management
- Team building
- Field work is minimal but may be required occasionally for communication purposes
Mandatory Requirements
- Semiconductor process experience
- People management experience
- Project management experience
- Strong communication skills
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- Location
- Hiroshima
-
- Work Style
- In-office work only
-
- Salary
- ¥12,000,000～¥16,000,000
-
- Attractive
Points - Stock options available, Overseas business trip, Foreign capital company, Overseas communication, Make use of languages, Weekends and holidays off, Global Mobility, Major corporation, Management Position
- Attractive
Consultation
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