JOB ID 27629

Product Support Technical Specialist

  • Manufacturer, Manufacturer-Automotive
  • Other, Other
  • Aichi
  • ¥4,000,000~¥6,000,000

A global automotive brand offering innovative and high-quality vehicles. It is known for its products that combine precise engineering with outstanding performance. In the Japanese market, we aim to offer a variety of premium models, enhancing the joy of driving while contributing to the realization of a sustainable and advanced mobility society.

This position involves acquiring and utilizing technical and structural knowledge of the brand's automobiles, responsible for identifying and identifying various quality defects that occur in the market, formulating repair policies, performing repair work (when necessary), and providing technical support to authorized dealers nationwide.

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Job Description

  • Responsibilities
    [Main Duties]
    1) Technical investigation/cause investigation and
    documentation of vehicles and vehicle components 2) Technical support
    for authorized dealers nationwide. You will diagnose and repair vehicles that are difficult to repair at dealerships at our workshop.
    3) Repair
    of high-voltage batteries in electric vehicles 4) Validation and quality verification of work procedures for recall and other modification measures
  • Requirements
    1) Possession
    of a national qualification of Level 2 Automobile Mechanic or higher (possession of a 'Master Technician' qualification from an automobile manufacturer is preferred)
    2) About 3 years of
    service technical experience at a car dealership 3) Practical experience in MS Office (Excel, Word),
    level 4 with ability
    to enter data and create documents) Native Japanese and the ability to explain
    and persuade dealers 5) Team players
    6) Highly
    motivated 7) Interested

    in learning English *No experience related to high-voltage batteries required. After joining, we also provide support for obtaining the automotive electrical equipment mechanic qualification.
  • Location
    Aichi
  • Work Style
    Flex working possible
  • Salary
    ¥4,000,000~¥6,000,000
  • Attractive
    Points
    No relocation, Foreign capital company, Weekends and holidays off

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