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JP

JOB ID 28227

[Logistics Business] Operations Promotion Team

  • Logistics & Transportation, Transportation, Trafic
  • Supply Chain Management, Logistics Operation, SCM, Account Manager (B2B)
  • Tokyo
  • ¥4,500,000～¥7,000,000

We are a company that provides mobility-related services and promotes the digital transformation of transportation and modes of travel.
Utilizing our proprietary apps and platforms, we offer a variety of services, with a focus on taxi dispatch.
We are also one of only a dozen or so “unicorn” companies in Japan and are collaborating with various companies to co-create new mobility services.

Business Overview
In our logistics business, centered on a platform that connects shippers with carriers and drivers, we are focusing on the following initiatives:

・Promoting digital transformation (DX) in last-mile logistics
・Driver sharing (matching available capacity with shipments to be transported)
・Improving the profitability of carriers and drivers by eliminating multi-tier subcontracting structures

The role of the Operations Promotion Team is to ensure that the systems designed by our Business Development and Strategic Planning team are actually adopted by carriers and shippers and become established as part of their daily operations.

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Job Description

  • Responsibilities
    As part of the logistics business operations promotion tasks, you will be responsible for the following:
    ・Managing customer data entry
    and contract conclusion for transport companies, shippers, and drivers using business systems (such as kintone) ・Operation
    of onboarding for transport companies and drivers (registration procedures, checking required documents, initial guidance) ・Creating and improving business manuals using workspaces (Notion, Google, etc.), extracting operational data and simple aggregation
    , and supporting inquiries from transport companies,
    shippers, and drivers via email, phone, chat, handling KPI monitoring materials such as operational status and matching results, as well as creating sales and marketing
    materials. As we are in the early stages of the startup phase, many tasks have unestablished procedures. While advancing through pair operations, we expect to "execute while organizing and systemizing."
  • Requirements
    [Required Requirements]
    ・Experience organizing and improving
    workflows while simultaneously promoting multiple tasks ・Experience smoothly promoting
    contract tasks in collaboration with internal and external stakeholders ・At least 3 years of experience in clerical or assistant work
  • Preferred
    [Preferred Qualifications]
    ・Experience working
    in the logistics and transportation industry (such as transport companies, logistics companies, and logistics departments of shipper companies) ・Experience in operations management, dispatching, driver support, etc., related to transportation sites
    ・Experience
    driving operations in highly changing environments at startups or new businesses ・Managing part-time or temporary staff, team leader experience
    ・Experience collaborating
    with multiple stakeholders (sales/CS/back office, etc.) ・Experience proactively
    designing, improving, and manualizing business workflows ・Experience in remote work and business communication mainly
    using chat tools ・Knowledge of legal affairs and accounting (such as outsourcing contracts, billing/payment tasks, etc.)

    [Desired Candidate Profile]
    ・Someone who empathizes
    with our mission regarding mobility issues ・Interested in solving problems in the logistics industry and able to
    support business growth ・Able to
    meet deadlines ・Able to work stably
    ・Values team achievements
    ・Able to organize and execute tasks that are not yet established
  • Location
    Tokyo
  • Work Style
    Flex working possible
  • Salary
    ¥4,500,000～¥7,000,000
  • Attractive
    Points
    Japanese company with global opportunities, Listed company, Over 50% Mid-Career Hires, Childcare support system, Weekends and holidays off, New businesses and services

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