JOB ID 26482

Director Customer Quality Leader

IT, ソフトウェアプラットフォーム
電気・電子, 品質管理・品質保証,Mechanical, 品質管理・品質保証

神奈川県
1000万円～1600万円

A global automotive technology company specializing in cockpit electronics, including digital instrument clusters, infotainment systems, head-up displays, and domain controllers. Headquartered in America, they partner with major automakers worldwide to deliver innovative, software-defined vehicle solutions that enhance the driver and passenger experience.

Lead customer quality management for Japan OEM accounts by driving issue resolution, strengthening customer relationships, and ensuring quality excellence across engineering, manufacturing, and supplier operations.

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募集要項

職種要約

Act as the primary escalation point for customer quality concerns and manage customer interactions, audits, and quality reviews.
Manage and report customer quality scorecards and ensure accurate and timely communication of quality metrics.
Develop and maintain customer quality roadmaps aligned with organizational and customer performance targets.
Drive cross-functional problem-solving with engineering, plants, and suppliers to resolve issues and implement corrective and preventive actions.
Build strong relationships with OEMs at senior management level, including negotiation of responsibility and cost allocation in partnership with commercial teams.
Lead and develop the Customer Quality team to promote continuous improvement and strong customer focus.
Ensure compliance with Customer Specific Requirements (CSR) and support safe-launch activities and change management processes.
Deploy data analytics and quality tools to identify trends, root causes, and improve quality effectiveness.
Manage financial impact of quality issues, ensuring transparency and avoidance of last-minute surprises.
応募資格（必須）

Master’s or Bachelor’s degree in Engineering, Business, or a related technical field.
15+ years of experience in automotive product delivery and/or quality management, ideally in global or regional roles.
Proven experience in customer-facing quality and program management roles.
Strong knowledge of automotive manufacturing, customer quality standards, and software development processes.
Proficiency in core quality tools: FTA/Fishbone, APQP, PPAP, DFMEA, FMEA, MSA, SPC, Six Sigma.
Strong leadership, communication, stakeholder management, and negotiation skills.
Fluent English proficiency; strong competency in Microsoft Office and quality reporting systems.
Ability and willingness to travel to support global OEMs and suppliers.
Growth mindset and high levels of integrity and accountability.
応募資格（優遇）

Experience with QMS standards such as ISO 9001, IATF 16949, ASPICE, or ISO 26262.
Experience leading geographically distributed teams.
Proven success improving customer satisfaction metrics, issue resolution speed, and data-driven decision-making.
勤務地

神奈川県
勤務スタイル

在宅勤務OK, フレックス勤務OK
給与

1000万円～1600万円
こだわり条件

海外折衝, 外資系企業, 語学を活かす, 管理職・マネジメント採用

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QMS Process Development｜QMSプロセス構築担当者

メーカー, 自動車部品
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Interior Systems Program Quality Leader

メーカー, 自動車部品,IT, ソフトウェアプラットフォーム
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神奈川県
700万円～900万円

A French automotive technology leader specializing in interior systems, sustainable mobility, and advanced driver-assistance systems (ADAS), offering innovative solutions to enhance vehicle efficiency, safety, and user experience. With a focus on areas like seating, interior components, and zero-emissions technologies, they partner with global automakers to drive advancements in sustainable and connected automotive systems.

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Quality Assuarance (Engine System - AD/ADAS & Connected Cars)｜品質保証 (AD/ADAS&コネクテッドカー製品のエンジンシステム)

メーカー, 自動車部品
電気・電子, 品質管理・品質保証,Mechanical, 品質管理・品質保証
茨城県, 群馬県, 栃木県
370万円～890万円

統合により2021年に誕生したグローバルサプライヤーです。先進的かつ持続可能なモビリティ社会の実現を使命としています。世界27カ国に拠点を持ち約8万人が活躍。事業領域はパワートレイン、シャシー、ADAS・自動運転、二輪、アフターマーケットなど幅広く、CASE領域で強みを発揮しています。2030年までにCO₂排出量50％削減を掲げ、EV向けモーター・インバータの大規模生産も進行中。ダイバーシティや柔軟な働き方を重視し、社員の成長とワークライフバランスを支援する環境も魅力です。

高品質なAD/ADAS/コネクテッドカー製品の実現をミッションに、システム設計に対し、設計プロセスの活動が正しく行われいているか、成果物が期待通りであるか、顧客である自動車メーカーの要求通りであるかといった視点で検証を担当いただきます。
ご経験に応じて、自動車メーカーと直接コミュニケーションを取り、品質保証活動を推進する役割もお任せいたします。

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Vehicle Inverter & Motor Control ECU Calibration Engineer｜車載インバータ・モータ制御ECU適合エンジニア

メーカー, 自動車部品
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メーカー, マイクロモビリティ
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“量産の初速”における品質保証体制をゼロから設計し、構築・運用までリードする役割です。単に検査を行うだけでなく、「品質を仕組み化」し、「再現性ある安定供給」を実現します。設計、製造、調達、カスタマーサポートまで横断的に連携し、ものづくりの品質基盤を形にしていただきます。

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メーカー, 航空宇宙＆ロボティクス
電気・電子, 研究・開発,Electronics, 品質管理・品質保証,Mechanical, 品質管理・品質保証,Mechanical, 研究・開発
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400万円～800万円

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衛星の姿勢制御に不可欠な RCS（Reaction Control System）や、軌道変換用推進系の研究開発を担っていただきます。

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Quality Engineering for Major European Automotive Company

メーカー, 電気・電子
電気・電子, 品質管理・品質保証,Mechanical, 品質管理・品質保証
茨城県
500万円～950万円

An exciting global automotive supplier headquartered in Europe. Their experienced team specializes in designing, producing, and selling components, integrated systems, modules, and services to automakers and the aftermarket. With more than 100,000 employees across more than 30 countries, the company operates almost 200 plants, 20 research centers, 39 development centers with reported sales of €19.1 billion.

The company offers a broad range of smart sensors and features that enhance vehicle safety and comfort, including automated parking systems and advanced driving assistance technologies.

The quality engineering team is recruiting for a variety of roles!

The Quality Engineering team plays a critical role in ensuring the design, development, production, and delivery of automotive components meet quality standards. Their role spans internal laboratory testing, new product introduction, supplier management, and customer interfacing. The position supports compliance with international quality and safety standards (e.g., IATF16949, ISO14001), and is a key member of the QRQC (Quick Response Quality Control) team, proactively managing risks, validating process changes, and improving quality control systems across the lifecycle of the product.

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Role 2: Quality Engineer – Interior Switch Product Development
This role is centered on product quality control during development and manufacturing of interior switches, integrating design, process audits, and customer feedback while coordinating with suppliers.

Role 3: Project Quality Manager – Design & Risk Management Focus
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Manufacturing Engineer｜生産エンジニア

メーカー, 航空宇宙＆ロボティクス
半導体, 生産技術,Electronics, 品質管理・品質保証,Mechanical, 品質管理・品質保証,Mechanical, 生産技術,Electronics, 生産管理,Mechanical, 生産管理,Semiconductor, 生産管理,Semiconductor, 品質管理・品質保証,Electronics, 生産技術
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500万円～800万円

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IATF 16949 Auditor

電気・電子, 品質管理・品質保証,Mechanical, 品質管理・品質保証,Semiconductor, 品質管理・品質保証
静岡県, 北海道, 愛媛県, 福島県, 富山県, 山形県, 佐賀県, 栃木県, 岐阜県, 千葉県, 愛知県, 福井県, 大阪府, 島根県, 茨城県, 東京都, 新潟県, 岡山県, 群馬県, 鹿児島県, 長野県, 徳島県, 奈良県, 鳥取県, 秋田県, 宮城県, 福岡県, 山口県, 青森県, 埼玉県, 香川県, 岩手県, 沖縄県, 滋賀県, 高知県, 熊本県, 山梨県, 神奈川県, 大分県, 石川県, 宮崎県, 京都府, 三重県, 和歌山県, 兵庫県, 広島県, 長崎県
500万円～1200万円

A global leader in certification, inspection, and testing services, with a strong reputation for excellence in the automotive industry. With over a century of experience, they work closely with major automotive manufacturers and suppliers worldwide, offering a comprehensive range of solutions across the entire value chain. Their certifications are recognized and respected internationally, ensuring clients meet the highest standards of quality and safety.

As an IATF 16949 Auditor, you will assess the compliance of automotive and parts manufacturers with certification standards and internal rules.

In this role you will need to build strong relationships with cliens through proactive engagement, objectively assess client situations and provide clear feedback through identifying client needs and providing solutions.

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Consultation

自動車・モビリティ業界における
転職やキャリア設計、
求人の選定の
ご相談を承ります。

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Director Customer Quality Leader

募集要項

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