JOB ID 26240
Key Account Manager
- メーカー, 電気・電子
- 営業セールス, 法人営業
- 神奈川県
- 900万円~1300万円
57か国で事業を展開するグローバルな自動車部品サプライヤーであり、自動運転、電動化、コネクティビティといった主要な業界のメガトレンドに注力し、モビリティの未来を形作っています。2000年に大手日系会社との合弁会社として設立され、横浜市に本社およびエンジニアリングセンターを構え、日本の顧客に対して開発・技術・製品を提供しています。
The firm is seeking an experienced Customer Center Manager to manage a key automotive OEM account in Japan.
This full-time position is based in Yokohama and requires frequent travel to Utsunomiya.
The role involves strategic account management, commercial negotiations, and driving customer-focused initiatives to strengthen the long-term partnership.
You will serve as the primary sales contact for the customer, leading cross-functional projects involving multiple business units.
募集要項
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- 職種要約
- 1. Customer Contract & Standard Management: Initiate and coordinate internal review of customer contracts, negotiate all Global Terms & Conditions with customer;
2. Customer Claim Management: Guide, prepare and execute customer-specific claim strategy and act as internal coordinator & key negotiator for x-BA claims as well as supporter for BA claims on demand;
3. Commercial Management: Lead commercial improvement activities(e.g., A/R, Premium Freight),manage crisis topics if applicable, drive efficiency and digitalization for B2B portal and CRM;
4. Sustainability: Capture, coordinate and negotiate the customer sustainability requirements in alignment with Automotive sustainability strategy;
5. Customer & Competitive Intelligence: Monitor of all related competitor activities, act as key interface to BA products and Japan marketing team, bridge the solution for innovations between the customer and BAs;
6. Customer Volume Planning: Provide as single source of truth the OEM production volume(Car/Platform and Fin-Goods) as best possible sales planning premises, drive and maintain a strong worldwide volume intelligence network and framework;
7. Customer Communication and Events: Define the Marketing, Communication and Events plan following the customer strategy, execute the actions in collaboration with Japan marketing team;
8. Customer Experience: Provide a clear outside-in view about customer satisfaction and customer feedback, tracks the action plan with proactive feedback to the customer.
She/he is considered as an expert on above areas for HONDA account and works closely/in harmony with Customer Sales Management(CSM) team in BAs.
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- 応募資格(必須)
- 1.Over 5 years of customer related experience (sales, project management, program management, business development etc.) in the automotive industry or over 2 years of experience with HONDA;
2.Proactive & open communication skills and strong teamwork spirit are mandatory;
3.Data analysis experience;
4. Good understanding of Continental Business processes is a plus;
5.IT Know How: Office Software Intermediate to Advanced;
6.Language skills: Native in Japanese & Business Level in English.
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- 勤務地
- 神奈川県
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- 勤務スタイル
- 在宅勤務OK
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- 給与
- 900万円~1300万円
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- こだわり条件
- 中途入社50%以上, 海外出張, 外資系企業, 海外折衝, 社長・役員直下, 大手企業
Consultation
自動車・モビリティ業界における
転職やキャリア設計、
求人の選定の
ご相談を承ります。