JOB ID 23317

Underground drill Sales and Support Representative

  • Manufacturer, Machinery, Equipment
  • Sales, Account Manager (B2B)
  • Kanagawa
  • ¥8,000,000~¥10,000,000

This is a global engineering group specializing in tools and equipment for metal cutting, mining, and construction, as well as advanced materials and technology. It serves industries like automotive, aerospace, and mining worldwide.

A leading global European supplier of equipment and services for mining and rock solutions is seeking an enthusiastic Tools Sales and Support Representative to play a key role in supporting the growth of rock and surface tool sales in order to boost the market share of the company in Japan. This is a great role to utilize English language skills, as there will also be opportunities to receive training overseas.

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Job Description

  • Responsibilities
    Key Responsibilities
    • Sell Tools & Consumables in Japan.
    • Be part of Account team and customer interactions
    • Develop a sales and service plan for designated accounts in Japan
    • Develop customer relationships that ensure customers remain loyal to the brand
    • Liaise between customers and company to ensure all warranty claims are settled in a timely fashion and are fast tracked as much as possible
    • Assess technical issues with all company products and prepare/submit quotations for small to medium expenditure for the Account Manager
    • Travel to customer sites and partnering with customers to provide solutions with respect to aftermarket Tools & Consumables
    • Coordinate product trials and testing as required to further expand the business value of a ‘Premium Product’
    • Monitor Rock Tools consumption behaviour and liaise with Inventory Controllers to ensure appropriate stock levels and stocked items.
    • Achieve budgeted revenue
    • Ensure all accounts are operating within company trading terms.
    • Conduct monthly reviews of account status, including but not limited to DSO and revenue
    • Ensure company Rock Tools products are correctly implemented and deployed
    • Provide field technical support to internal Rock Tools teams and external customers
    • Assist R&D and Product Areas in product quality improvements and development
    • Ensure successful field testing of company's Rock Tools products
    • Conduct training to internal and external stakeholders on product knowledge and application, including product servicing.
    • Assist in successful implementation of projects and contracts and ensuring competitor conversions are minimized
    • Enable customers to recognize the value of utilizing company Rock drilling Tools and technology

  • Requirements
    -Ability to work independently
    -Experience in sales (preferably B2B)
    -Flexible to travel frequently both domestically and internationally
    -Intermediate English (TOEIC 600) or above
    -Standard driver's license
    -No technical / mining industry required
  • Location
    Kanagawa
  • Work Style
    Remote working possible, Flex working possible
  • Salary
    ¥8,000,000~¥10,000,000
  • Attractive
    Points
    Over 50% Mid-Career Hires, Foreign capital company, Make use of languages, Global Mobility

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