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JOB ID 26801
Resident Engineer
- Manufacturer, Electrical & Electronic
- IT, Program・Project Management, Other (Localization, QA), Operation&maintenance,Technical support, Field App Engineer・Pre-sales Engineer
- Tokyo
- ~¥7,800,000
Their experienced team specializes in designing, producing, and selling components, integrated systems, modules, and services to automakers and the aftermarket. With more than 100,000 employees across more than 30 countries, the With more than 100,000 employees across more than 30 countries, the company operates almost 200 plants, 20 research centers, 39 development centers with reported sales of €19.1 billion.
The company offers a broad range of smart sensors and features that enhance vehicle safety and comfort, including automated parking systems and advanced driving assistance technologies.
This position will be stationed at the customer's location and will serve as a hub of communication, technical support, and quality verification of products and services. The mission of this position is to improve customer satisfaction and build relationships of trust, and is responsible for prompt and accurate communication regarding product quality, delivery conditions, and technical specifications.
As a Resident Engineer, you will serve as the official representative of the company at the customer site. This is a highly visible and impactful role where you will be responsible for ensuring product and service quality, providing technical support, and acting as a communication hub between the customer and the company.
Your mission is to enhance customer satisfaction and build a strong relationship of trust, by facilitating fast and accurate information flow Your mission is to enhance customer satisfaction and build a strong relationship of trust, by facilitating fast and accurate information flow related to product quality, delivery conditions, and technical specifications.
Job Description
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- Responsibilities
- Client Interface & Response
-Client technical support and quality assurance
-Client project support
-Information sharing and improvement between the collaboration team and client organization
-Customer Interface & Communication
-Build strong relationships through daily interactions and timely updates.
-Technical Support & Quality Assurance
-Provide on-site technical support and confirm the quality of delivered products and services.
-Provide on-site technical support and confirm the quality of delivered products and services. -Project Support
-Assist with customer project alignment, milestone tracking, and
-Internal-External Coordination
-Act as a bridge between Valeo teams and customer organizations, facilitating clear and internal-external coordination -Act as a bridge between Valeo teams and customer organizations, facilitating clear and continuous communication and issue resolution.
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- Requirements
- Minimum 5 years of experience in the automotive industry, especially in ADAS-related projects
・Experience in customer-facing roles and handling issues
・Native level Japanese / Business level English
・Communication skills to explain technical content clearly to customers
・Minimum 5 Minimum 5 years of experience in the automotive industry, especially in ADAS-related projects
・Proven experience in customer-facing roles and handling issues Proven experience in customer-facing roles and handling issues on-site (e.g., at manufacturing or development facilities)
・Japanese: Naitive level / English: Business level
・Excellent communication skills with Excellent communication skills with the ability to clearly explain technical issues to customers
・Strong analytical thinking with the ability to accurately identify problems and convey Strong analytical thinking with the ability to accurately identify problems and convey them internally and externally
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- Preferred
Prior experience in resident-type roles or customer on-site projects
-Experience working in cross-cultural or multinational teams
-Knowledge of the products and systems, including ECUs, sensors, and cameras
Prior experience in resident-type roles or customer on-site projects
・Experience working in cross-cultural or multinational teams
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- Location
- Tokyo
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- Work Style
- Remote working possible, Flex working possible
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- Salary
- ~¥7,800,000
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- Attractive
Points - Foreign capital company, Make use of languages, Weekends and holidays off, Major corporation
- Attractive
Consultation
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- Resident Engineer