JOB ID 27662

DMS Account Manager

  • Manufacturer, Automotive Parts
  • Sales, Account Manager (B2B)
  • Tokyo
  • ¥8,000,000~¥12,000,000

The company is an Australian-founded automotive technology business specializing in AI-powered driver and occupant monitoring systems. Its advanced computer vision technology helps detect driver fatigue, distraction, and attention levels in real time, supporting safer mobility across passenger vehicles, commercial fleets, and other transport environments. With technology used by global customers, the company plays an important role in improving road safety and enabling the future of intelligent in-cabin sensing.

The Account Manager is responsible for managing strategic automotive customer accounts in Japan, driving long-term business growth while ensuring outstanding customer satisfaction. This role combines commercial account management with technical customer engagement, acting as the primary interface between customers and internal engineering, product, and program management teams. The successful candidate will lead commercial discussions, support RFQs and new business opportunities, and provide market insights to help shape future product strategy.

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Job Description

  • Responsibilities
    Manage and develop strategic relationships with Japanese OEMs and Tier 1 customers
    Lead commercial activities including RFQs, proposals, pricing discussions, contract negotiations, and account planning
    Coordinate with engineering, product management, and program teams to develop customer solutions and technical proposals
    Understand customer technical requirements and translate them into internal actions and business opportunities
    Support post-award commercial activities including forecasting, royalty reporting, NRE management, and revenue tracking
    Monitor industry trends, competitor activities, and customer roadmaps to identify new business opportunities
    Act as the primary customer interface for commercial and technical discussions throughout the program lifecycle
    Prepare business forecasts, pipeline updates, and executive reports to support strategic planning
  • Requirements
    Bachelor's degree in Business, Engineering, Marketing, or a related field
    5+ years of experience in Account Management, Customer Success, Technical Sales, or a similar customer-facing role
    Experience managing complex customer accounts within the automotive, software, or technology industry
    Strong commercial negotiation, communication, and stakeholder management skills
    Experience supporting RFQs, business development, and strategic account planning
    Ability to understand technical customer requirements and translate them into business solutions
    Strong analytical, forecasting, and problem-solving skills
    Business-level English and fluent Japanese
  • Preferred
    Experience with automotive electronics, ECUs, sensors, SoCs, or in-vehicle communication systems
    Knowledge of ADAS, Autonomous Driving, Driver Monitoring Systems (DMS), or Occupant Monitoring Systems (OMS)
    Understanding of camera-based vision systems, image processing, or embedded software development
    Experience working with Japanese OEMs or Tier 1 suppliers
    Ability to communicate effectively with engineering teams and participate in technical customer discussions
  • Location
    Tokyo
  • Work Style
    Remote working possible, Flex working possible
  • Salary
    ¥8,000,000~¥12,000,000
  • Attractive
    Points
    Over 50% Mid-Career Hires, Overseas business trip, Overseas communication, Foreign capital company, Make use of languages

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