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JOB ID 27811

Customer Quality Engineer (CQE) – Device Products | Customer Quality Assurance Engineer (CQE) - Device Products

  • OTHERS, Trading
  • Electronics, QC・QA, QC・QA
  • Aichi
  • ¥6,000,000~¥8,900,000

Hardware Business: We are a comprehensive electronics trading company that provides a comprehensive range of solutions to automotive parts manufacturers, covering everything from planning and design and development, manufacturing, logistics, to quality control, for all kinds of electronic device products such as semiconductors and printed circuit boards. A major general trading group handling semiconductors and electronic components.
Since we are under the supervision of major companies, we have contracts with nine major companies, allowing us to work on major projects.
We also have a support system utilizing new technologies and partner networks in fields such as electrification, autonomous driving/ADAS, next-generation cockpits, and connected systems, enabling
us to develop a wide range of businesses that go beyond the traditional functions of a trading company that purchases and sells products.


After mass production by customers, you will be responsible for quality support tasks for customers, sales departments, and suppliers when defects arise with supplier products. You will also be responsible for quality support tasks for customers, sales departments, and suppliers when introducing new parts.

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Job Description

  • Responsibilities
    ・Handling
    quality defects with customers, their suppliers, and market issues for sold products (including receiving defective products and conducting customer interviews, sharing defect information with suppliers, confirming the validity of cause causes and countermeasures, and closing negotiations with customers based on supplier reports)
    ・Handling process audits related to quality (domestic and overseas business trips to suppliers, follow-up before and after audits, handling meeting minutes) )
    ・Quality meetings

    with customers and suppliers *Main clients: mid-sized and large automotive and electronics manufacturers, etc.
  • Requirements
    ・At least 3
    years of experience in one of the following areas - Experience
    in manufacturing, technology, or quality operations in electrical and electronic components - Experience handling customer complaints (problem-solving through QC stories)

    ・University degree or higher
    - Able to respond by email in English (equivalent to TOEIC550 points or higher)
  • Preferred
    ・Experience working at a camera or LCD manufacturer
    ・Experience handling
    quality complaints in collaboration with suppliers ・Experience in defect prevention
    activities ・Ability to communicate
    with overseas customers and suppliers in English or Chinese ・Knowledge
    of in-vehicle quality ・Experience in customer audits
  • Location
    Aichi
  • Work Style
    Remote working possible, Flex working possible
  • Salary
    ¥6,000,000~¥8,900,000
  • Attractive
    Points
    No relocation, Childcare support system, Overseas business trip, Overseas communication, Weekends and holidays off, Make use of languages, Major corporation

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