JOB ID 28231

Business Transformation Manager

  • Manufacturer, Automotive Parts
  • Executive Management, Business planning・Business management
  • Tokyo
  • ¥9,000,000~¥11,000,000

The company is a global leader in sustainable transportation solutions, offering high-quality commercial vehicles and services. It also boasts a strong presence in the Japanese market, offering innovative solutions that promote efficiency and sustainability in the transportation and logistics industry.

The company is a global leader in sustainable transport solutions, specializing in premium commercial vehicles and services. With a strong presence in Japan, it offers innovative solutions to drive efficiency and sustainability across the transportation and logistics sectors.

This position spans all departments (8~9) of the Japan Business Division, leading the visualization, redesign, and digitization of internal business processes.
While each department handles detailed practical tasks, this position also establishes common methods, facilitates workshops, manages quality and progress, addresses issues, and clarifies execution responsibilities.

This role leads the mapping, redesign and digital enablement of internal business processes across all 8–9 departments in the Japan business unit.
Departmental subject matter experts will perform the detailed work; the role holder will establish the method, facilitate the work, maintain momentum, challenge weak delivery and ensure that practical future-state processes are produced.

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Job Description

  • Responsibilities
    - Design and operate program-driven
    transformation roadmaps, departmental and process implementation sequences, milestones, dependencies, governance, and reporting.
    - Prepare and conduct process mapping
    workshops, supporting specialists in each department to accurately document current processes using common standards.
    - Redesign
    processes, review legacy procedures, paperwork, duplication controls, handovers, and rework, guiding them toward simpler, more actionable future processes.
    - Prepare
    for digital, automation, and AI utilization: Design processes based on digital execution, data utilization, workflow automation, and appropriate AI support rather than automating existing inefficiencies as they are.
    - Follow up on execution responsibilities and escalation
    commitments, remove obstacles, and carry out formal escalation as needed.
    - Break down automation portfolio
    improvement opportunities into prioritized business cases and execution roadmaps, and oversee delivery in collaboration with IT.
    - Transform Retention
    Process Confirm responsibilities, controls, training, and retention status so owners and users can transition to new ways of working.
    - Set effectiveness measurement
    baselines and metrics, track the impact of improvements, and report to management.

    -Programme Leadership
    Create the transformation roadmap, sequence departments and processes, and establish milestones, dependencies, governance and reporting.
    -Process Mapping
    Prepare and facilitate workshops and coach subject matter experts to document accurate current-state processes to a common standard.
    -Process Redesign
    Challenge legacy steps, paper handling, duplicate controls, hand-offs and rework, and guide teams towards workable future-state processes.
    -Digital, Automation and AI Readiness
    Ensure new processes are designed for digital execution, usable data, workflow automation and appropriate AI support.
    -Delivery Accountability
    Track commitments, remove blockers, provide hands-on support and use formal escalation where departments do not engage or fall behind.
    -Automation Portfolio
    Convert opportunities into prioritized business cases and implementation roadmaps and oversee delivery with IT.
    -Change and Adoption
    Prepare process owners and users for changed ways of working and confirm ownership, controls, training and adoption.
    -Benefits Realization
    Define baselines and measures, track realized improvements and report outcomes to the Managing Director and management team.
  • Requirements

    • Sufficient practical experience
    in business operations • Leadership
    experience in cross-departmental transformation or process improvement • Direct collaboration
    with management and department heads • Proven track record
    of embedding changes into daily operations • Experience
    facilitating challenging cross-functional workshops • Experience

    in handling resistance, delays, and escalation • Significant experience in operational business roles
    • Experience leading multi-function transformation or process improvement
    • Experience working directly with executives and department heads
    • Evidence of implementing changes into day-to-day operations
    • Experience facilitating difficult cross-functional workshops
    • Experience handling resistance, slippage and escalation

  • Preferred
    Industry Experience: Experience in manufacturing, automotive, retail, logistics, and service operations is preferred

    • Manufacturing, automotive, retail, logistics, and service operations
    • Experience leading internal transformation or Operational Excellence initiatives
    • Lean, continuous improvement, and BPM (Business Process Management) methodologies
    • Digital workflows, automation, data utilization, and AI-driven operational improvements
    •Knowledge of the Japanese business environment and the ability to engage with stakeholders in both Japanese and English

    Knowledge and Certifications
    •Practical knowledge of process mapping and redesign. Knowledge of BPMN is welcome but not required.
    •Understanding of Lean, Kaizen, Six Sigma, or equivalent continuous improvement methodologies
    •Digital and AI literacy to evaluate IT and feasibility and identify appropriate opportunities
    •Program governance, impact management, and communication skills for executive-level stakeholders
    •Certifications in Lean/Six Sigma, Change Management, BPM, or Program Management are a plus
    Languages: Ability to interact with stakeholders in Japanese and English General Skills: General computer skills and proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Location
    Tokyo
  • Work Style
    Remote working possible, Flex working possible
  • Salary
    ¥9,000,000~¥11,000,000
  • Attractive
    Points
    No relocation, Foreign capital company, Weekends and holidays off, Make use of languages

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