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JP

JOB ID 23311

Service Sales Manager

  • Manufacturer, Manufacturer-Automotive
  • Sales, Sales Administration, Service Technician, Sales Operations, Technical Help Desk, Aftersales Commercial
  • Tokyo
  • ¥7,000,000～¥9,000,000

The company is a global leader in sustainable transportation solutions, providing high-quality commercial vehicles and services. The company has a strong presence in the Japanese market, offering innovative solutions that promote efficiency and sustainability in the transportation and logistics industry.

The company is a global leader in sustainable transport solutions, specializing in premium commercial vehicles and services. Japan, it offers innovative solutions to drive efficiency and sustainability across the transportation and logistics sectors.

An industry-leading company in the field of heavy vehicles and engines is seeking dynamic professionals to join its team in Japan. With a strong commitment to quality and With a strong commitment to quality and sustainability, this is an exciting opportunity to be part of a company that's shaping the future of transportation.

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Job Description

  • Responsibilities
    As Service Sales Manager your job is to maximize customer satisfaction, performance, and profitability while contributing to the growth of the service This involves managing and continually improving service delivery to meet customer needs, overseeing service sales, contracted services, and digital customer service development and implementation. This involves managing and continually improving service delivery to meet customer needs, overseeing service sales, contracted services, and digital customer service development and implementation.

    Main task: ...

    >Create and execute service sales strategies for the business division.
    >Define and improve service sales strategies continuously.
    >Manage service sales operations to provide optimal delivery and support to the business unit.
    >Standardize work methods and resource management within the department, following the Brand Retail System (SRS).
    >Make sure dealers(directly owned) and workshops receive training on the company Dealer Operating Standard (DOS).
    >Develop and maintain plans to keep the network certified to the company brand franchise standards.
    >Create and maintain plans for after-sales systems deployment for both captive and independent dealers.
  • Requirements
    Need to have 1 of the following :

    >Preferred experience as a manager or leader in the large truck or related B2B industry.
    >Previous experience

    >Previous experience managing a team with direct reports and handling team budgets.
    >Proficiency in business-level English, with a TOEIC score of 700 or higher. Preferred experience and skills:

    >Knowledge of commercial vehicles and an understanding of workshop (maintenance facility) operations.
    >Previous
    >Previous managerial experience in commercial vehicle or automotive dealership. >Additional experience or knowledge in commercial vehicle maintenance and >Additional experience or knowledge in commercial vehicle maintenance and repair, such as experience as a mechanic, is a plus.
  • Location
    Tokyo
  • Work Style
    In-office work only
  • Salary
    ¥7,000,000～¥9,000,000
  • Attractive
    Points
    Foreign capital company, Make use of languages

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