JOB ID 26555

Call Center Customer Support Staff

  • Logistics & Transportation, Transportation, Trafic
  • Sales, Call Center Operations, Retail Sales (B2C)
  • Tokyo, Osaka
  • ¥4,200,000~¥5,400,000

As an infrastructure company that supports urban mobility, we are developing a parking lot network that boasts an overwhelming scale in Japan and overseas. In addition, the company is expanding new mobility services such as ride-sharing and car sharing, building a next-generation mobility platform that connects people and cities, and is also developing various businesses such as car rentals and related financial services.
In addition to its stable business foundation, we are actively working on the development of new services using digital technology, and sustainable growth is expected. We are expanding not only domestically but also globally, and currently have an environment where we can expand overseas and take on large-scale challenges in seven countries, including the United Kingdom, Australia, and New Zealand. At the forefront of changing the way society moves, the field where you can build your own career is expanding.

As an escalation from the contact center, you will be in charge of responding to customer complaints and claims for damaged items due to customer negligence.

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Job Description

  • Responsibilities
    ・Handling
    accidents/complaints, billing
    parking lot repair costs/vehicle repair costs due to customer negligence, and service improvement proposals
  • Preferred
    ・Experience in external relations
  • Location
    Tokyo, Osaka
  • Work Style
    Flex working possible
  • Salary
    ¥4,200,000~¥5,400,000
  • Attractive
    Points
    Japanese company with global opportunities, Listed company, Childcare support system, Major corporation

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It is a fully repercussive sales that uses LINE to respond to individual customers.
This is the content of the work that you will undertake from initial inquiry to delivery.

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