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- Senior IT- Technical Specialist
JOB ID 25712
Senior IT- Technical Specialist
- Manufacturer, Manufacturer-Automotive
- IT, Operation&maintenance,Technical support
- Tokyo
- ¥6,000,000~¥8,500,000
A leading provider of financial services in Japan, the company specializes in offering a wide range of solutions tailored to support vehicle ownership and leasing. With a focus on flexibility and customer satisfaction, it provides financing, leasing, insurance, and related services, working closely with an extensive network of dealers to ensure easy access to these options. With a focus on flexibility and customer satisfaction, it provides financing, leasing, insurance, and related services, working closely with an extensive network of dealers to ensure easy access to these options.
The company is committed to delivering high-quality financial products designed to help both individual and corporate customers manage their vehicle investments. By offering personalized solutions, competitive rates, and clear terms, it plays a key role in making premium vehicles more accessible and By offering personalized solutions, competitive rates, and clear terms, it plays a key role in making premium vehicles more accessible and ensuring a smooth and enhanced customer experience.
You will be responsible for the overall management and optimization of the company's critical business applications, ensuring their smooth and efficient operation. You will be responsible for the overall management and optimization of the company's critical business applications, ensuring their smooth and efficient operation.
A great chance to work in a diverse and international company and utilize English skills.
Job Description
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- Responsibilities
- Monitor IT Security Systems: Regularly overseeing security systems helps identify potential threats and vulnerabilities, ensuring the protection of sensitive financial data. Monitor IT Security Systems: Regularly overseeing security systems helps identify potential threats and vulnerabilities, ensuring the protection of sensitive financial data.
Provide Technical Support for Cloud Applications: Assisting users with cloud application issues ensures smooth operations and enhances user satisfaction, which is critical in the financial sector.
Assist in Incident Response: Supporting the response to security incidents helps mitigate risks and recover quickly from potential breaches, maintaining business continuity. Supporting the response to security incidents helps mitigate risks and recover quickly from potential breaches, maintaining business continuity.
Conduct Basic Troubleshooting: Performing initial troubleshooting for technical issues allows for quick resolutions, minimizing downtime and maintaining productivity. maintaining productivity.
Document Support Activities: Keeping detailed records of support activities aids in tracking issues and provides valuable insights for improving IT processes and security measures.
Collaborate with IT Security Teams: Working closely with the IT security team in Singapore to ensures that security protocols are followed and that any emerging threats are addressed promptly. Collabor with IT Security Teams: Working closely with the IT security team in Singapore to ensures that security protocols are followed and that any emerging threats are addressed promptly.
Provide User Training on Security Best Practices: Educating users on security best practices fosters a culture of security awareness, reducing the likelihood of human error leading to security breaches. Provide User Training on Security Best Practices: Educating users on security best practices fosters a culture of security awareness, reducing the likelihood of human error leading to security breaches.
Stay Updated on IT Security Trends and Cloud Technologies: Keeping informed about the latest trends in IT security and cloud technologies enables the Stay Updated on IT Security Trends and Cloud Technologies: Keeping informed about the latest trends in IT security and cloud technologies enables the support team to implement effective solutions and stay ahead of potential threats.
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- Requirements
- A bachelor's degree in information technology, Computer Science, or a related field is preferred. Relevant certifications may also be considered.
Familiarity with IT security principles and practices, as well as basic understanding of cloud computing concepts and technologies (e.g., AWS, Azure, Google Cloud). Google Cloud).
Previous experience in a technical support role, preferably in an IT environment, with a focus on troubleshooting and resolving technical issues for more than 3 years. more than 3 years.
Strong analytical and problem-solving abilities to diagnose and resolve technical issues efficiently.
Excellent verbal and written communication skills to effectively interact with users and convey technical information clearly.
A strong commitment to providing high-quality customer service and support, ensuring user satisfaction.
Ability to work collaboratively within a team environment, especially with IT security and cloud application teams.
A proactive attitude towards learning new technologies and staying updated on industry trends, especially in IT security and cloud services.
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- Preferred
- Language Skill: English and Japanese at least on business level
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- Location
- Tokyo
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- Work Style
- Remote working possible, Flex working possible
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- Salary
- ¥6,000,000~¥8,500,000
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- Attractive
Points - No relocation, Foreign capital company, Weekends and holidays off, Make use of languages
- Attractive
Consultation
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