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JOB ID 25752
Quality Management (Recall, Warranty and Campaigns)
- Manufacturer, Manufacturer-Automotive
- Aftersales, Warranty, Regulation & Homologation, Service Technician
- Tokyo
- ¥8,000,000~¥12,500,000
This company represents a portfolio of premium vehicles that combine advanced engineering, refined design, and exceptional quality. reputation in the global automotive industry, it offers a diverse range of models to suit different customer lifestyles, from performance-oriented Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands out in the premium segment.
A premium automotive importer is looking for a new Quality Manager. You will be responsible for providing recall, campaign, and all quality-related You will be responsible for providing recall, campaign, and all quality-related support for all dealers, analyzing quality data and strategically implementing actions based on the findings, managing all warranty-related activities, and overseeing budget control as well as team management. activities, and overseeing budget control as well as team management.
The brand is known for sophisticated, high-performance vehicles that combine luxury and precision engineering. With a heritage rooted in motorsports, the brand has created vehicles that are visually appealing and mechanically advanced. From iconic sports cars to versatile SUVs, they offer a one-of-a-kind driving experience with unique design and unparalleled handling.
We are a European premium automotive importer looking for a new Quality Manager. The role will be responsible for providing recalls, campaigns, and quality-related support to dealers nationwide, analyzing quality data and strategically implementing measures. The role will also include overseeing warranty related activities, budget management, and team management.
Job Description
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- Responsibilities
- ◼ Recall & Campaign Activities
◼ Manage & Liaise all activities with MLIT
◼ Ensure all Warranty activities & procedures in accordance to brands Guidelines
◼ Analyze Quality and align with Technical support and HQ
◼ Budget control and Team Management
- Overall recall and campaign activities
- Various
- Perform warranty work and procedures in accordance with brand guidelines
- Analyze Quality and align with Technical support and HQ
- Budget control and Team Management
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- Requirements
- ◼ Industry knowledge : Automotive (Essential)
◼ 5- 10 years+ of related and overall working experience
◼ 5 years+ of Leadership experience
◼ IT/System Knowledge: MS Office knowledge, nice to have is MLIT related systems
Required Skill Sets:
◼ Personal Competencies: Proactive attitude / approach, High degree of self-motivation, Stress resistance
Diligence, Willingness to learn Willingness to learn
◼ Social Competencies: Good communication skills., Conflict management, Teamwork
◼ Cognitive/ methodical Competencies: Presentation skills, Analytical skills, Problem resistance Presentation skills, Analytical skills, Problem solving skills,
◼ Basic Competencies: brand and product competency, organization and processes, Project Project
Management, English/Japanese language skills (spoken & written)
◼ Specific knowledge/tools: Industrial Legislation knowledge
Required
- Industry Knowledge: automotive industry experience (required)
- Work experience in related field: 5-10+ years
- Leadership experience: 5+ years
- IT/Systems knowledge: MS Office, MLIT related systems a plus if available
Skills and competencies we are looking for
- Personal: initiative and proactivity, high self-motivation, stress tolerance, diligence, willingness to learn
- Social: excellent communication skills, conflict management, teamwork
- Cognitive/methodological skills: presentation skills, analytical skills, problem solving
- Basic skills: Brand and product understanding, organizational and process knowledge, project management, English and Japanese (spoken and written)
- Expertise: knowledge of automotive regulations (a plus)
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- Location
- Tokyo
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- Work Style
- Flex working possible
-
- Salary
- ¥8,000,000~¥12,500,000
-
- Attractive
Points - No relocation, Make use of languages
- Attractive
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