JOB ID 25528

Field Service Engineer

  • メーカー, 機械・設備
  • 機械, セールス・サービスエンジニア,Aftersales, サービスエンジニア
  • 神奈川県
  • 460万円~520万円

A leading global manufacturer specializing in heavy machinery and construction equipment, this company boasts a dominant market share in the large crane sector, particularly excelling in ultra-heavy cranes capable of lifting loads exceeding 1,000 tons. With over 70 years of innovation and expertise, it serves major infrastructure projects worldwide, including highways, bridges, power plants, and wind energy installations. The company maintains a strong presence in Japan and other key markets, offering comprehensive after-sales support, assembly, maintenance, and field service through a dedicated team of engineers. Committed to technical excellence and customer satisfaction, it invests heavily in employee training and international collaboration, ensuring its position as a market leader with a robust global footprint and continuous growth.

As a Field Service Engineer, you will be responsible for the on-site delivery, assembly, maintenance, and troubleshooting of some of the world’s largest mobile cranes, used in major infrastructure projects such as power plants, wind farms, and bridge construction. This is a hands-on role that involves working closely with customers to ensure proper installation and performance of highly specialized heavy equipment. You’ll conduct technical inspections, diagnose and resolve mechanical or electronic issues, and provide after-sales support that meets the highest industry standards. The role offers the opportunity to work with cutting-edge machinery and apply your English skills in reading technical documentation and communicating with global teams, including participation in training programs overseas.

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募集要項

  • 職種要約
    - On-Site Crane Delivery Support
    - Ensure proper installation, setup, and customer handover
    - Maintenance and Repairs on large mobile cranes (80t–1100t class)
    - Diagnose and repair mechanical, electrical, and hydraulic issues
    - Respond to customer-reported errors, malfunctions, or breakdowns
    - Investigate root causes and implement solutions on-site
    - Conduct specification tests and quality checks to ensure proper functioning before delivery
    - Read and interpret technical manuals and specifications (often in English)
    - Build and maintain strong relationships with clients through excellent after-sales service
    - Participate in overseas training and skill development programs as needed
  • 応募資格(必須)
    - Ability to speak English or willingness to learn
    - Mechanic license, engineering background, machinery repair skills or other mechanic related skills
    - Willingness to travel at least 50 percent
  • 勤務地
    神奈川県
  • 勤務スタイル
    完全出社型, フレックス勤務OK
  • 給与
    460万円~520万円
  • こだわり条件
    上場企業, 転勤なし, 海外出張, 海外折衝, 大手企業

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関連求人

Field Service Engineer

  • メーカー, 機械・設備
  • 機械, セールス・サービスエンジニア,Aftersales, サービスエンジニア
  • 神奈川県
  • 460万円~520万円

A leading global manufacturer specializing in heavy machinery and construction equipment, this company boasts a dominant market share in the large crane sector, particularly excelling in ultra-heavy cranes capable of lifting loads exceeding 1,000 tons. With over 70 years of innovation and expertise, it serves major infrastructure projects worldwide, including highways, bridges, power plants, and wind energy installations. The company maintains a strong presence in Japan and other key markets, offering comprehensive after-sales support, assembly, maintenance, and field service through a dedicated team of engineers. Committed to technical excellence and customer satisfaction, it invests heavily in employee training and international collaboration, ensuring its position as a market leader with a robust global footprint and continuous growth.

As a Field Service Engineer, you will be responsible for the on-site delivery, assembly, maintenance, and troubleshooting of some of the world’s largest mobile cranes, used in major infrastructure projects such as power plants, wind farms, and bridge construction. This is a hands-on role that involves working closely with customers to ensure proper installation and performance of highly specialized heavy equipment. You’ll conduct technical inspections, diagnose and resolve mechanical or electronic issues, and provide after-sales support that meets the highest industry standards. The role offers the opportunity to work with cutting-edge machinery and apply your English skills in reading technical documentation and communicating with global teams, including participation in training programs overseas.

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After Services Engineer|アフターサービスエンジニア

  • 電気・電子, セールス・サービスエンジニア,Mechanical, セールス・サービスエンジニア,Aftersales, サービスエンジニア
  • 静岡県, 東京都
  • 400万円~700万円

自動運転レベル4を実現した屋外型自動搬送サービスを工場や物流倉庫などの閉鎖環境向けに提供している物流スタートアップです。自動車・モビリティ機器の大手メーカーと自動運転ソフトウェア開発企業の共同出資により設立され、2022年から自動運転EVの量産を開始、現在既に40拠点以上の日本国内のお客様にサービスの提供を開始しています。

更に、導入支援サービス・運行管理システム・メンテナンスサービス・保険などをパッケージ化したRaaS型サービスで、ゴルフカーをベースとした小型EVと、公道向けに基本設計された自動運転システムを転用することで、複雑な屋外環境にも適用可能な自動搬送サービスを実現。今後全国数百箇所でのサービス拡大・運用に向け組織体制を拡充している、勢いのある会社です。

自動搬送サービスのアフターサポート業務を担当頂きます。
修理やメンテナンス等のリアクティブなサポートだけでなく、お客様の満足度向上と長期的な関係構築を目的に、お客様の課題解決を迅速に行い、より良い顧客体験を提供することを目指すチームの一員として活躍していただきます。

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Consultation

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