JOB ID 25528

Field Service Engineer

  • Manufacturer, Machinery, Equipment
  • Mechanical, Sales・Service Engineer, Service Technician
  • Kanagawa
  • ¥4,600,000~¥5,200,000

A leading global manufacturer specializing in heavy machinery and construction equipment, this company boasts a dominant market share in the large With over 70 years of innovation and With over 70 years of innovation and expertise, it serves major infrastructure projects worldwide, including highways, bridges, power plants, and wind energy installations. maintains a strong presence in Japan and other key markets, offering comprehensive after-sales support, assembly, maintenance, and field service. Committed to technical excellence and customer satisfaction, it invests heavily in employee training and Committed to technical excellence and customer satisfaction, it invests heavily in employee training and international collaboration, ensuring its position as a market leader with a robust global footprint and continuous growth.

As a Field Service Engineer, you will be responsible for the on-site delivery, assembly, maintenance, and troubleshooting of some of the world This is a hands- on role that involves working closely with customers to ensure proper installation and performance of highly specialized heavy equipment. This is a hands- on role that involves working closely with customers to ensure proper installation and performance of highly specialized heavy equipment. 'll conduct technical inspections, diagnose and resolve mechanical or electronic issues, and provide after-sales support that meets the The role offers the opportunity to work with cutting-edge machinery and apply your English skills in reading technical The role offers the opportunity to work with cutting-edge machinery and apply your English skills in reading technical documentation and communicating with global teams, including participation in training programs overseas.

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Job Description

  • Responsibilities
    - On-Site Crane Delivery Support
    - Ensure proper installation, setup, and customer handover
    - Maintenance and Repairs on large mobile cranes (80t -1100t class)
    - Diagnose and repair mechanical, electrical, and hydraulic issues
    - Respond to customer-reported errors, malfunctions, or breakdowns - Investigate root causes and or breakdowns
    - Investigate root causes and implement solutions on-site
    - Conduct specification tests and quality checks to ensure proper functioning before delivery
    - Read and interpret technical manuals and specifications (often in English)
    - Build and maintain strong relationships with clients through excellent after-sales service
    - Participate in overseas training and skill development programs as needed
  • Requirements
    - Ability to speak English or willingness to learn
    - Mechanic license, engineering background, machinery repair skills or other mechanic related skills
    - Willingness to travel at least 50 percent
  • Location
    Kanagawa
  • Work Style
    In-office work only, Flex working possible
  • Salary
    ¥4,600,000~¥5,200,000
  • Attractive
    Points
    Listed company, No relocation, Overseas business trip, Overseas communication, Major corporation

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