After-sales jobs and career trends in the automotive industry

Trends in after-sales jobs

Accelerated digitization

With the proliferation of automated and connected vehicles, there is an increasing need for efficient repair and maintenance (vehicle inspection) of electronic components using diagnostic equipment and vehicle data. There is also a need for after-sales services to accommodate new business models such as car sharing and subscriptions as well as individual owners.

Changes in Vehicle Structure

Electrification & Digitalization While the number of accidents is expected to decrease due to the spread of automated driving and ADAS technology, the demand for physical repairs and parts is also expected to decrease. On the other hand, vehicle knowledge for electrified vehicles is becoming more important due to the widespread use of electrified vehicles. In addition, software-related technologies such as infotainment systems are becoming more complex, creating a need for technicians who are well versed in digital and IT technologies.

Support for internal combustion engine vehicles

Although we are in a transition period such as electrification, internal combustion engine vehicles are still the mainstream. Therefore, engineering-related services will continue to be in demand in after-sales service.

Lack of mechanics

The shortage of auto mechanics is evident in the Japanese market, and companies are required to reform their work styles, such as evaluation systems and wage increases, as well as improve working conditions, and the response to these trends varies from company to company. As the demand for mechanics increases, companies are required to provide a more attractive environment by taking proactive measures such as training mechanics, enhancing technical training, and clarifying career paths.

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  • Service Manual Planning & Development – Motorcycles | Service Document Production and Planning (Motorcycle Business)

    • Manufacturer, Manufacturer-Automotive
    • Marketing, Product Marketing, Planning, Parts & Accessories
    • Saitama
    • ¥5,900,000~¥10,900,000

    As an automaker that continues to evolve to provide "joy" to more people 10 years, 20 years from now, and beyond, we have always and will continue to challenge ourselves to create new value beyond existing frameworks so that customers around the world can be delighted.
    With reliable technical expertise, the company has provided a wide range of products loved by many customers. We are now seeking partners to integrate with the ICT society and create new services.


    This position leads the formulation of standards and quality regulations for documentation and guidance and collaboration with business partners to achieve high-level QCD (Quality, Cost, Delivery) standardization in document production. Additionally, through planning and executing global service information strategies, supporting overseas bases, and co-creating with partners, we deliver reliable service quality to customers worldwide. As the shift from print to digital media progresses, you will proactively consider "how to provide more user-friendly information" from a usability perspective and proactively promote everything from planning to execution.

    Details.

  • VPC Center Specialist

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation, Service Technician
    • Aichi
    • ¥6,000,000~¥8,000,000

    This company represents a portfolio of premium vehicles that combine advanced engineering, refined design, and exceptional quality. reputation in the global automotive industry, it offers a diverse range of models to suit different customer lifestyles, from performance-oriented Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands out in the premium segment.

    A European premium automotive importer is looking for a VPC specialist who is responsible for ensuring vehicle quality and delivery readiness by supervising inspections, technical repairs, and supplier operations at the Vehicle Processing Center. The role also acts as a technical interface between suppliers, HQ, ensuring accurate data control and timely vehicle delivery.

    A European premium car import company is recruiting VPC specialists. This position is responsible for ensuring vehicle quality and delivery readiness at the Vehicle Processing Center (VPC) through vehicle inspections, technical repairs, and supervision of supplier operations. It also serves as a technical point of contact between suppliers and headquarters, supporting accurate data management and timely vehicle deliveries.

    Details.

  • Afterservice Manager

    • Distribution & Retail
    • Aftersales, Warranty, Aftersales Commercial, Parts & Accessories
    • Kanagawa
    • ¥8,000,000~¥10,000,000

    A prominent automotive dealership in Japan, known for its long-standing reputation for quality service and a diverse premium vehicle line up continues to They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market. They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market.

    The Service Manager manages and supervises all aspects of the service department and related operations, and is responsible for the department's profitability, including staffing, operational efficiency, and profitability. 
    We formulate business plans including setting sales targets for the service department, set various management goals (KPIs) necessary to maintain productivity and efficiency of service operations, including personnel and facility operation plans to achieve them, and implement management measures.
    The service manager aims to expand the division's business, achieve various internal and external KPIs, including ensuring profitability and improving customer satisfaction, and contribute to the brand's handling in accordance with the company's MVV.

    Details.

  • Japan Vehicle Test Technician

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Service Technician
    • Kanagawa
    • ¥5,000,000~¥13,000,000

    The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

    Details.

  • Pre-Delivery Inspection (PDI) Operator | PDI Operator

    • Manufacturer, Manufacturer-Automotive
    • IT, Operation&maintenance,Technical support, Service Technician, Technical Help Desk, QC・QA, QC・QA, QC・QA
    • Kanagawa
    • ¥4,000,000~¥9,000,000

    The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

    Details.

  • Pre-Delivery Inspection (PDI) Center Manager | Director of PDI Center

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Service Technician, Technical Help Desk, QC・QA, QC・QA, QC・QA
    • Kanagawa
    • ¥10,000,000~¥16,000,000

    The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

    Details.

  • Pre-Delivery Inspection (PDI) Inspector | PDI Inspector

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Service Technician, Technical Help Desk, QC・QA, QC・QA, QC・QA
    • Kanagawa
    • ¥4,000,000~¥6,000,000

    The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

    Details.

  • Interpreter & Translator Assistant | Interpreters, Translations Assistants

    • Manufacturer, Manufacturer-Automotive
    • Other, Other, Technical Translations
    • Kanagawa
    • ¥4,000,000~¥9,000,000

    The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

    Details.

  • Regulatory Affairs Specialist | Legal Certification

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation
    • Kanagawa
    • ¥4,000,000~¥9,000,000

    The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

    Details.

  • Aftersales Services | BEV Accessories Products & Services & Marketing Planning Manager

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation, Aftersales Commercial, Parts & Accessories
    • Kanagawa
    • ¥4,000,000~¥9,000,000

    The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

    In order to enrich the customer's EV ownership experience, you will be in charge of planning and introducing accessory products and new services.
    [Role]
    As a core member of product and service planning, this role is to proactively and consistently take on practical work from planning to market introduction in collaboration with the team and outside the team. In addition to the development of conventional accessories, you will also be involved in creating new customer value required in the EV era.

    Details.

  • Manager of Technical Accounting |

    • Manufacturer, Automotive Parts
    • Accounting & Finance, Financial Planning&Analysis,Cost Controller, Corporate Finance, Technical Help Desk, Treasury, Tax, General Accounting
    • Tokyo
    • ¥5,000,000~¥12,000,000

    It is a Japan-based commercial vehicle manufacturer that develops, manufactures, and sells trucks, buses, and industrial engines. We have production bases and sales networks in Japan and overseas, providing products to more than 170 countries and regions around the world, and are developing manufacturing by leveraging our global network.
    We are also actively promoting electrification and the development of environmental technologies, and are the first to introduce mass-produced light electric trucks to the market. The technical capabilities and high quality cultivated over many years are highly regarded both domestically and internationally, and it is characterized by a diverse corporate culture in which global human resources play an active role.

    You will be a member of the technical accounting team of the newly established holding company and will be mainly responsible for the accounting policy and governance of the entire group.

    As a member of the newly established holding compnay Technical Accounting (Accounting Policy) Team, you will primarily be responsible for the accounting policy and governance operations of the entire group.

    Details.

  • Technical Accountant/Senior Technical Accountant |

    • Manufacturer, Automotive Parts
    • Accounting & Finance, Financial Planning&Analysis,Cost Controller, Corporate Finance, Technical Help Desk, Treasury, Tax, General Accounting
    • Tokyo
    • ¥4,000,000~¥8,000,000

    It is a Japan-based commercial vehicle manufacturer that develops, manufactures, and sells trucks, buses, and industrial engines. We have production bases and sales networks in Japan and overseas, providing products to more than 170 countries and regions around the world, and are developing manufacturing by leveraging our global network.
    We are also actively promoting electrification and the development of environmental technologies, and are the first to introduce mass-produced light electric trucks to the market. The technical capabilities and high quality cultivated over many years are highly regarded both domestically and internationally, and it is characterized by a diverse corporate culture in which global human resources play an active role.

    You will be a member of the technical accounting team of the newly established holding company and will be mainly responsible for the accounting policy and governance of the entire group.

    As a member of the newly established holding company Technical Accounting (Accounting Policy) Team, you will primarily be responsible for the accounting policy and governance operations of the entire group.

    Details.

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