After-sales jobs and career trends in the automotive industry

Trends in after-sales jobs

Accelerated digitization

With the proliferation of automated and connected vehicles, there is an increasing need for efficient repair and maintenance (vehicle inspection) of electronic components using diagnostic equipment and vehicle data. There is also a need for after-sales services to accommodate new business models such as car sharing and subscriptions as well as individual owners.

Changes in Vehicle Structure

Electrification & Digitalization While the number of accidents is expected to decrease due to the spread of automated driving and ADAS technology, the demand for physical repairs and parts is also expected to decrease. On the other hand, vehicle knowledge for electrified vehicles is becoming more important due to the widespread use of electrified vehicles. In addition, software-related technologies such as infotainment systems are becoming more complex, creating a need for technicians who are well versed in digital and IT technologies.

Support for internal combustion engine vehicles

Although we are in a transition period such as electrification, internal combustion engine vehicles are still the mainstream. Therefore, engineering-related services will continue to be in demand in after-sales service.

Lack of mechanics

The shortage of auto mechanics is evident in the Japanese market, and companies are required to reform their work styles, such as evaluation systems and wage increases, as well as improve working conditions, and the response to these trends varies from company to company. As the demand for mechanics increases, companies are required to provide a more attractive environment by taking proactive measures such as training mechanics, enhancing technical training, and clarifying career paths.

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  • Manager of Technical Accounting |

    • Manufacturer, Automotive Parts
    • Accounting & Finance, Financial Planning&Analysis,Cost Controller, Corporate Finance, Technical Help Desk, Treasury, Tax, General Accounting
    • Tokyo
    • ¥5,000,000~¥12,000,000

    It is a Japan-based commercial vehicle manufacturer that develops, manufactures, and sells trucks, buses, and industrial engines. We have production bases and sales networks in Japan and overseas, providing products to more than 170 countries and regions around the world, and are developing manufacturing by leveraging our global network.
    We are also actively promoting electrification and the development of environmental technologies, and are the first to introduce mass-produced light electric trucks to the market. The technical capabilities and high quality cultivated over many years are highly regarded both domestically and internationally, and it is characterized by a diverse corporate culture in which global human resources play an active role.

    You will be a member of the technical accounting team of the newly established holding company and will be mainly responsible for the accounting policy and governance of the entire group.

    As a member of the newly established holding compnay Technical Accounting (Accounting Policy) Team, you will primarily be responsible for the accounting policy and governance operations of the entire group.

    Details.

  • Technical Accountant/Senior Technical Accountant |

    • Manufacturer, Automotive Parts
    • Accounting & Finance, Financial Planning&Analysis,Cost Controller, Corporate Finance, Technical Help Desk, Treasury, Tax, General Accounting
    • Tokyo
    • ¥4,000,000~¥8,000,000

    It is a Japan-based commercial vehicle manufacturer that develops, manufactures, and sells trucks, buses, and industrial engines. We have production bases and sales networks in Japan and overseas, providing products to more than 170 countries and regions around the world, and are developing manufacturing by leveraging our global network.
    We are also actively promoting electrification and the development of environmental technologies, and are the first to introduce mass-produced light electric trucks to the market. The technical capabilities and high quality cultivated over many years are highly regarded both domestically and internationally, and it is characterized by a diverse corporate culture in which global human resources play an active role.

    You will be a member of the technical accounting team of the newly established holding company and will be mainly responsible for the accounting policy and governance of the entire group.

    As a member of the newly established holding company Technical Accounting (Accounting Policy) Team, you will primarily be responsible for the accounting policy and governance operations of the entire group.

    Details.

  • Customer Support |

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Technical Help Desk, Call Center Operations
    • Tokyo
    • ¥4,000,000~¥6,000,000

    The company is a service provider in the mobility field established in 2025 and is developing a business that supports the safety management and operational efficiency of vehicles owned by companies.
    Under the management team, the company operates its business based on multi-billion yen in capital, and was established with investment from multiple companies.
    Our main businesses include driving behavior analysis services aimed at reducing accident risks, and planning, development, and operation of driver assistance systems that visualize and manage the driving status of business vehicles. Through these services, we aim to contribute to improving safety and operational efficiency for companies that use vehicles.

    Customers of the safety management department of corporations who use the traffic accident reduction support service will be supported in successfully utilizing the service and reducing accidents through daily inquiries (email and phone). This position is not only to guide you on how to use the system, but also to be close to customers and to provide effective and efficient follow-up from both people and systems.

    Details.

  • Homologation|Regulatory Certification Specialist

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation
    • Tokyo
    • ¥6,000,000~¥10,000,000

    In the field of short-range mobility, it is a company that continues to grow with a unique business model that combines hardware and services.
    The introduction of transportation services using autonomous driving technology is steadily expanding both domestically and internationally, as they are being introduced to airports and large commercial facilities.
    In addition, we are also providing mobility that can be operated by individuals for tourist attractions and outdoor facilities, expanding the range of usage scenarios.
    In addition to online channels, we are also expanding our distribution network by strengthening partner collaboration.
    In recent years, the number of introductions in overseas markets has increased, increasing our global presence.
    It is attractive that we are promoting the construction of new mobility infrastructure while achieving continuous growth in both product and service axes.

    As a legal certification specialist, you will be in charge of related tasks to accelerate the deployment of short-distance mobility products and services around the world.

    Details.

  • After Sales Planning Staff

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Parts & Accessories
    • Tokyo
    • ¥5,000,000~¥8,500,000

    A global automotive brand that offers innovative and high-quality vehicles. It is known for its products that combine precision engineering with exceptional performance. In the Japanese market, the company aims to develop a variety of premium models to improve the enjoyment of driving and contribute to the realization of a sustainable and advanced mobility society.

    Goal:

    Enriching customers' car lives through our own ecosystem (*) and maximizing
    business results (*) Ecosystem: A concept

    aimed at acquiring new customers, retaining existing customers, and maximizing profits through a comprehensive strategy Utilizing digital customer touchpoints to maximize service customer retention Contribute

    to maximizing sales of genuine parts, accessories, and collection products

    Details.

  • Regulation Monitoring

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation
    • Tokyo, Aichi
    • ¥6,000,000~¥8,500,000

    A global automotive brand that offers innovative and high-quality vehicles. It is known for its products that combine precision engineering with exceptional performance. In the Japan market, the company aims to develop a variety of premium models to improve the enjoyment of driving and contribute to the realization of a sustainable and advanced mobility society.

    This position is responsible for monitoring and collecting automobile-related Japan regulations (new and revised) and providing information to brand headquarters to support regulatory compliance

    Details.

  • Workshop Manager

    • Distribution & Retail
    • Aftersales, Service Technician, Aftersales Trainer
    • Tokyo
    • ¥6,000,000~¥8,000,000

    This company is an official authorized dealer group for premium European vehicles in Japan, primarily operating in the central Tokyo area. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer.

    This company is a group of authorized dealers of premium European cars in Japan, operating primarily in central Tokyo. It is a separate organization from the brand's Japanese subsidiary and operates as an authorized dealer under its authorization. Unlike other dealers, the company offers very high incentives and the opportunity to transfer to an importer.


    Ensuring that our service customers are provided with optimal, high-quality advice and support

    Details.

  • Automotive After-Sales Manual Specialist

    • Manufacturer, Manufacturer-Automotive
    • Marketing, Product Marketing, Planning, Parts & Accessories
    • Saitama
    • ¥5,900,000~¥10,900,000

    As an automobile manufacturer that continues to evolve to provide "joy" to more and more people 10 years, 20 years, and beyond, we have been and will continue to challenge to create new value, not bound by existing frameworks, to satisfy our customers around the world.
    The company, which has been providing multiple products loved by many customers based on its solid technological capabilities, is looking for a colleague to fuse with the ICT society and create new services.


    As a representative of the after-sales service area, you will be responsible for sales preparation activities (planning and drafting of owners' manuals) for customers who use the products. As the person in charge of producing owner's manuals for four-wheeled products, you will be responsible for providing the best handling information for our customers in cooperation with a wide range of related departments, including the Research and Development Department.

    Details.

  • Inhouse Interpreter/Translator

    • Manufacturer, Aerospace & Robotics
    • Aftersales, Technical Translations
    • Tokyo
    • ¥6,000,000~¥8,000,000

    Their team includes members from all over the world and offers a chance to work at the cutting edge of satellite technology and services. Their team includes members from all over the world and offers a chance to work at the cutting edge of satellite technology and services. Their track record includes multiple launch mission successes, a vast network of satellite operations, and collaboration with space industry leaders, both private and governmental, worldwide. Their track record includes multiple launch mission successes, a vast network of satellite operations, and collaboration with space industry leaders, both private and governmental, worldwide.

    You will be responsible for providing Japanese-English and English-Japanese interpretation and translation across a wide You will be responsible for providing Japanese-English and English-Japanese interpretation and translation across a wide range of internal and external company activities and to support engineering teams as well as other corporate functions.

    Details.

  • Customer Support Coordinator

    • IT, Software platform
    • IT, Operation&maintenance,Technical support, Technical Help Desk, Retail Sales (B2C), Account Manager (B2B)
    • Tokyo
    • ¥4,000,000~¥6,500,000

    We are a start-up company that introduces technology to an existing industry with a large market in Japan, and develops a platform business to support the efficiency and sophistication of after-sales service in the mobility field. We aim to transform the industry structure and create new value.
    We are developing multiple businesses for individuals and corporations, all of which have completed their initial phases and are now in the phase of scaling up.
    In addition to accelerating the growth of existing businesses, we are continuously working to launch new businesses.
    In the medium to long term, we aim to establish a firm position in this area and grow to become a leading company in Asia.

    This position is to provide customer support for the mechanic matching platform so that both parties (mechanics and companies) can use the platform smoothly.

    Details.

  • Field Service Engineer for Mining Equipment

    • Manufacturer, Machinery, Equipment
    • Aftersales, Service Technician
    • Kochi, Chiba
    • ¥4,500,000~¥6,500,000

    This is a global engineering group specializing in tools and equipment for metal cutting, mining, and construction, as well as advanced materials and technology. It serves industries like automotive, aerospace, and mining worldwide.

    A leading global European supplier of equipment and services for mining and rock solutions is seeking an enthusiastic Service Technician to be Your role involves interpreting mechanical designs, ensuring Your role involves interpreting mechanical designs, ensuring safety standards, and providing basic customer communication.

    Details.

  • Overseas Sales & Business Development Manager

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Aftersales Commercial, Business Development & Strategy, International Sales, Account Manager (B2B)
    • Other Overseas
    • ¥5,000,000~¥14,000,000

    This company is a multinational B2B automobile wholesaler headquartered in Asia, with additional offices in other key global regions. We specialize in sourcing and supplying new and pre-owned vehicles from both Asian and European markets to businesses worldwide.

    With direct access to major auction networks, authorized dealers, and regional supply channels, we provide customized sourcing solutions, competitive pricing, transparent vehicle information, and comprehensive support in logistics and compliance. competitive pricing, transparent vehicle information, and comprehensive support in logistics and compliance.

    In this role you will drive international sales growth by leveraging your existing client accounts and industry network, acquire new clients while In this role you will drive international sales growth by leveraging your existing client accounts and industry network, acquire new clients while strengthening relationships in key global markets, gather market intelligence to support long-term business development strategies, travel as This role will drive international sales growth by leveraging your existing client accounts and industry network, acquire new clients while strengthening relationships in key global markets, gather market intelligence to support long-term business development strategies, travel as needed to meet clients and secure deals, and support clients with customized sourcing solutions, competitive pricing, transparent vehicle information, and full logistics and compliance assistance.

    Details.

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