Customer Success Specialist | Overseas Customer Support Customer Success

We are a technology company focused on research and provision of unmanned aerial systems for industrial applications and operational management platforms for low-altitude areas.
We have extensive implementation experience across diverse sites such as surveying, equipment inspection, and agricultural support, and our management technologies have been adopted for standard operations in multiple regions.
In recent years, we have expanded our business with overseas corporate establishments and large-scale procurement, and we continue to participate in public-private projects. We are promoting the construction of a global platform to create new low-altitude mobility industries that integrate hardware, software, and operational integration infrastructure.

As a customer success representative supporting global expansion, you will handle inquiries from overseas customers and agents, onboarding support, prepare manuals and FAQs, and analyze customer feedback. This position promotes product improvement and customer satisfaction enhancement in collaboration with development, sales, and PdM, helping to expand the business globally. Through overseas business trips, you will also be involved in customer visits, demonstrations, and trade show support.

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Senior Regulatory & Homologation Specialist

Our company provides solutions for short-distance travel in the walking sector.
Our business is centered around two pillars: autonomous driving services that use aircraft equipped with autonomous driving functions to ensure comfortable travel within facilities, targeting airports both domestically and internationally; the "Mobility Service Business," which offers corporate rental services that allow users to freely drive aircraft at commercial facilities and outdoor tourist spots; and the "Mobility Sales Business," which sells aircraft through online stores or through partners such as automobile dealers.
With bases in Japan, North America, Europe, and APAC, we operate in more than 20 countries and regions, and will continue to strengthen our global system.

As a regulatory certification specialist, you will be responsible for the following tasks to accelerate the global deployment of short-distance mobility products and services.

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Homologation

A Japanese deep tech startup founded in April 2024. Specializing in the development of autonomous driving systems for large trucks, it aims to solve challenges faced by Japan's logistics industry, such as driver shortages, aging populations, and increasing logistics demand. Focusing on trunk line transportation using expressways, it promotes improved transport safety, operational efficiency, and reduced logistics costs through advanced AI-powered autonomous driving technologies. Through collaboration with automakers and logistics companies, it is working on the practical use of autonomous trucks and the construction of next-generation logistics infrastructure.

A Japanese deep-tech startup established in April 2024, specializing in the development of autonomous driving systems for heavy-duty trucks. The company aims to transform Japan’s logistics industry by addressing challenges such as driver shortages, an aging workforce, and increasing freight transportation demand. Focusing on autonomous highway transportation, it develops advanced AI-powered technologies designed to improve transportation safety, operational efficiency, and logistics sustainability. Through collaboration with automotive manufacturers and logistics companies, the company is working toward the commercialization of autonomous trucking solutions and the development of next-generation automated freight transportation infrastructure in Japan.

In this position, you will oversee our compliance with laws and regulations, collaborate with OEMs, competent authorities and review agencies, and internal departments to promote certification acquisition and regulatory compliance. In addition, you will be responsible for establishing and improving related internal systems and business processes.
It is important to understand the technical content of vehicles and systems, collaborate with specialized departments to organize necessary grounds, and explain clearly to external stakeholders.

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Autonomous Driving Engineer

Our company is dedicated to the development and societal implementation of next-generation mobility solutions, including autonomous buses, autonomous multi-purpose vehicles, and ultra-compact EVs.

To enable operation on public roads in Japan, we are advancing the entire process required for the societal implementation of these vehicles—from regulatory compliance and certification to obtaining license plates and conducting public road demonstrations.

In particular, we have identified the realization of Level 4 (Lv4) autonomous driving as one of our key missions. Working in collaboration with relevant authorities such as the Regional Transport Bureaus and the police, we aim to bring autonomous mobility into practical use in compliance with Japanese laws and regulations.

Going beyond the technological development of next-generation mobility, we aim to bring innovative mobility solutions to actual public roads and society through regulatory compliance, certification, and demonstration projects.

You will be responsible for the technical aspects of operating autonomous vehicles in demonstration test areas. From creating 3D point cloud maps to adjusting vehicles for test runs, as well as operation, monitoring, and troubleshooting, you’ll learn step by step alongside senior colleagues. Even with no prior experience, you can aim to become an engineer who works across software, hardware, and field operations.

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Electric Vehicle Mechanic

This American company is a global leader in electric vehicles, clean energy products, and autonomous driving technology. It designs, manufactures, and sells electric cars, battery energy storage systems, solar panels, and related products. With a mission to accelerate the world's transition to sustainable energy, the company has pioneered innovations in EV performance, over-the-air software updates, and energy efficiency.
It has a very strong and growing presences in Japan.

Electric vehicles are essentially "running computers," and mechanics are required not only to maintain traditional automobiles but also to possess advanced diagnostic skills utilizing software and data. By remotely analyzing vehicle data and utilizing dedicated diagnostic tools, it is possible to perform more efficient and accurate fault diagnosis and preventive maintenance. Additionally, by combining OTA (Over-The-Air) software updates with hardware diagnostics, we continuously improve vehicle performance.
We are seeking people who can provide new maintenance services that go beyond the traditional scope of "repair and maintenance" by utilizing innovative technologies and products. This time, we are hiring additional staff due to the expansion of our service locations.

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Truck Technician

The company is a global leader in sustainable transportation solutions, providing high-quality commercial vehicles and services. The company has a strong presence in the Japanese market, offering innovative solutions that promote efficiency and sustainability in the transportation and logistics industry.

The company is a global leader in sustainable transport solutions, specializing in premium commercial vehicles and services. Japan, it offers innovative solutions to drive efficiency and sustainability across the transportation and logistics sectors.

You will be responsible for vehicle maintenance at our directly managed store. This job supports customer-focused after-sales service in line with our global standards.

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Service Manual Planning & Development – Motorcycles | Service Document Production and Planning (Motorcycle Business)

As an automaker that continues to evolve to provide "joy" to more people 10 years, 20 years from now, and beyond, we have always and will continue to challenge ourselves to create new value beyond existing frameworks so that customers around the world can be delighted.
With reliable technical expertise, the company has provided a wide range of products loved by many customers. We are now seeking partners to integrate with the ICT society and create new services.


This position leads the formulation of standards and quality regulations for documentation and guidance and collaboration with business partners to achieve high-level QCD (Quality, Cost, Delivery) standardization in document production. Additionally, through planning and executing global service information strategies, supporting overseas bases, and co-creating with partners, we deliver reliable service quality to customers worldwide. As the shift from print to digital media progresses, you will proactively consider "how to provide more user-friendly information" from a usability perspective and proactively promote everything from planning to execution.

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Manager of Technical Accounting |

Globally recognized commercial vehicle manufacturer with a long-standing heritage in engineering, manufacturing, and delivering transportation solutions to customers worldwide. With operations spanning over 170 countries and regions, the organization continues to drive innovation in mobility, sustainability, and next-generation vehicle technologies.

As part of a major strategic transformation, the company is investing heavily in the future of commercial transportation through the expansion of electrified mobility solutions and the creation of a dedicated global bus business.

You will belong to the Technical Accounting (Accounting Policy) team of the newly established holding company, mainly responsible for accounting policies and governance for the entire group.

As a member of the newly established holding compnay Technical Accounting (Accounting Policy) Team, you will primarily be responsible for the accounting policy and governance operations of the entire group.

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Technical Accountant/Senior Technical Accountant |

Globally recognized commercial vehicle manufacturer with a long-standing heritage in engineering, manufacturing, and delivering transportation solutions to customers worldwide. With operations spanning over 170 countries and regions, the organization continues to drive innovation in mobility, sustainability, and next-generation vehicle technologies.

As part of a major strategic transformation, the company is investing heavily in the future of commercial transportation through the expansion of electrified mobility solutions and the creation of a dedicated global bus business.

You will belong to the Technical Accounting (Accounting Policy) team of the newly established holding company, mainly responsible for accounting policies and governance for the entire group.

As a member of the newly established holding company Technical Accounting (Accounting Policy) Team, you will primarily be responsible for the accounting policy and governance operations of the entire group.

Details.

Customer Support |

The company is a service provider in the mobility field established in 2025 and is developing a business that supports the safety management and operational efficiency of vehicles owned by companies.
Under the management team, the company operates its business based on multi-billion yen in capital, and was established with investment from multiple companies.
Our main businesses include driving behavior analysis services aimed at reducing accident risks, and planning, development, and operation of driver assistance systems that visualize and manage the driving status of business vehicles. Through these services, we aim to contribute to improving safety and operational efficiency for companies that use vehicles.

Customers of the safety management department of corporations who use the traffic accident reduction support service will be supported in successfully utilizing the service and reducing accidents through daily inquiries (email and phone). This position is not only to guide you on how to use the system, but also to be close to customers and to provide effective and efficient follow-up from both people and systems.

Details.

Homologation|Regulatory Certification Specialist

We provide short-distance mobility solutions in the walking domain.
Our business is mainly focused on two pillars: the autonomous driving service, which uses aircraft equipped with autonomous driving functions to ensure comfortable travel within facilities, targeting airports both domestically and internationally; the "Mobility Service business," which offers corporate rental services that allow users to freely drive aircraft at commercial facilities and outdoor tourist spots; and the "Mobility Sales business," which sells aircraft through direct sales through online stores or through partners such as car dealers.
With offices in Japan, North America, Europe, and APAC, we operate in more than 20 countries and regions, and will continue to strengthen our global structure.

As a legal certification specialist, you will be in charge of related tasks to accelerate the deployment of short-distance mobility products and services around the world.

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Regulation Monitoring

A global automotive brand that offers innovative and high-quality vehicles. It is known for its products that combine precision engineering with exceptional performance. In the Japan market, the company aims to develop a variety of premium models to improve the enjoyment of driving and contribute to the realization of a sustainable and advanced mobility society.

This position is responsible for monitoring and collecting automobile-related Japan regulations (new and revised) and providing information to brand headquarters to support regulatory compliance

Details.