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After-sales jobs and career trends in the automotive industry
Trends in after-sales jobs
Accelerated digitization
With the proliferation of automated and connected vehicles, there is an increasing need for efficient repair and maintenance (vehicle inspection) of electronic components using diagnostic equipment and vehicle data. There is also a need for after-sales services to accommodate new business models such as car sharing and subscriptions as well as individual owners.
Changes in Vehicle Structure
Electrification & Digitalization While the number of accidents is expected to decrease due to the spread of automated driving and ADAS technology, the demand for physical repairs and parts is also expected to decrease. On the other hand, vehicle knowledge for electrified vehicles is becoming more important due to the widespread use of electrified vehicles. In addition, software-related technologies such as infotainment systems are becoming more complex, creating a need for technicians who are well versed in digital and IT technologies.
Support for internal combustion engine vehicles
Although we are in a transition period such as electrification, internal combustion engine vehicles are still the mainstream. Therefore, engineering-related services will continue to be in demand in after-sales service.
Lack of mechanics
The shortage of auto mechanics is evident in the Japanese market, and companies are required to reform their work styles, such as evaluation systems and wage increases, as well as improve working conditions, and the response to these trends varies from company to company. As the demand for mechanics increases, companies are required to provide a more attractive environment by taking proactive measures such as training mechanics, enhancing technical training, and clarifying career paths.
Job Listings
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Regulation Monitoring
- Manufacturer, Manufacturer-Automotive
- Aftersales, Regulation&Homologation
- Tokyo, Aichi
- ¥6,000,000~¥8,500,000
A global automotive brand that offers innovative and high-quality vehicles. It is known for its products that combine precision engineering with exceptional performance. In the Japan market, the company aims to develop a variety of premium models to improve the enjoyment of driving and contribute to the realization of a sustainable and advanced mobility society.
This position is responsible for monitoring and collecting automobile-related Japan regulations (new and revised) and providing information to brand headquarters to support regulatory compliance
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Quality and Warranty Manager
- Manufacturer, Manufacturer-Automotive
- Aftersales, Warranty, Regulation&Homologation, Service Technician
- Tokyo
- ¥6,000,000~¥9,500,000
The company is a global leader in sustainable transportation solutions, providing high-quality commercial vehicles and services. The company has a strong presence in the Japanese market, offering innovative solutions that promote efficiency and sustainability in the transportation and logistics industry.
The company is a global leader in sustainable transport solutions, specializing in premium commercial vehicles and services. Japan, it offers innovative solutions to drive efficiency and sustainability across the transportation and logistics sectors.
An industry-leading company in the field of heavy vehicles and engines is seeking dynamic professionals to join its team in Japan. With a strong commitment to quality and With a strong commitment to quality and sustainability, this is an exciting opportunity to be part of a company that's shaping the future of transportation.
International working environment International working environment -
Project Manager
- Manufacturer, Aerospace & Robotics
- Aftersales, Regulation&Homologation, Program・Project Management
- Kanagawa
- ¥6,000,000~¥10,000,000
It is an international company founded in 2017 and is a pioneer in the third generation of automobiles. The company's main products are shared mobility (robobus and mobile coffee) and personal mobility (ultra-compact vehicle NEV), and it holds more than 200 patents. The products are deployed in more than 30 countries, and the main markets are Europe, Japan, and China. The team has more than 200 members from seven countries, including Italy, the United States, India, and Japan, and has received investment from SOSV Venture Capital in Silicon Valley, Kansei Corporation in China, and TIS Corporation in Japan.
I am in charge of researching trends in domestic and international automobile-related laws and regulations, collecting and organizing information, and deploying it within the company. In addition, we apply for and obtain vehicle certification, negotiate with relevant authorities, and observe examinations.
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Pricing Specialist
- Manufacturer, Manufacturer-Automotive
- Executive Management, Business planning・Business management, Aftersales Commercial, Business Development & Strategy
- Tokyo
- ¥6,000,000~¥9,000,000
This famous European automotive brand is a traditional manufacturer is known for their strong diversity and work life balance efforts, while also taking on advanced initiatives such as EV-development and online sales.
In addition, the company offers comprehensive employee benefits that you would not expect from a foreign-affiliated company, and has created an environment where you can work with peace of mind.
The Parts & Service organization aims to deliver a seamless customer experience throughout vehicle ownership by providing high-quality service and support, strengthening customer loyalty.
The pricing function manages global recommended pricing for aftersales products, develops pricing strategies and systems, and conducts competitive benchmarking.
The role also supports direct business activities such as lubricant, chemical, and genuine paint sales through campaign planning, pricing management, and new business development. In addition, it includes financial analysis and dealer bonus data management, as well as inventory quality management for new and used vehicles in cooperation with distribution centers and dealers to maintain high-quality stock levels. -
Workshop Manager
- Distribution & Retail
- Aftersales, Service Technician, Aftersales Trainer
- Tokyo
- ¥6,000,000~¥8,000,000
This company is an official authorized dealer group for premium European vehicles in Japan, primarily operating in the central Tokyo area. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer.
This company is a group of authorized dealers of premium European cars in Japan, operating primarily in central Tokyo. It is a separate organization from the brand's Japanese subsidiary and operates as an authorized dealer under its authorization. Unlike other dealers, the company offers very high incentives and the opportunity to transfer to an importer.
Ensuring that our service customers are provided with optimal, high-quality advice and support -
Automotive After-Sales Manual Specialist
- Manufacturer, Manufacturer-Automotive
- Marketing, Product Marketing, Planning, Parts & Accessories
- Saitama
- ¥5,900,000~¥10,900,000
As an automobile manufacturer that continues to evolve to provide "joy" to more and more people 10 years, 20 years, and beyond, we have been and will continue to challenge to create new value, not bound by existing frameworks, to satisfy our customers around the world.
The company, which has been providing multiple products loved by many customers based on its solid technological capabilities, is looking for a colleague to fuse with the ICT society and create new services.
As a representative of the after-sales service area, you will be responsible for sales preparation activities (planning and drafting of owners' manuals) for customers who use the products. As the person in charge of producing owner's manuals for four-wheeled products, you will be responsible for providing the best handling information for our customers in cooperation with a wide range of related departments, including the Research and Development Department. -
Inhouse Interpreter/Translator
- Manufacturer, Aerospace & Robotics
- Aftersales, Technical Translations
- Tokyo
- ¥6,000,000~¥8,000,000
Their team includes members from all over the world and offers a chance to work at the cutting edge of satellite technology and services. Their team includes members from all over the world and offers a chance to work at the cutting edge of satellite technology and services. Their track record includes multiple launch mission successes, a vast network of satellite operations, and collaboration with space industry leaders, both private and governmental, worldwide. Their track record includes multiple launch mission successes, a vast network of satellite operations, and collaboration with space industry leaders, both private and governmental, worldwide.
You will be responsible for providing Japanese-English and English-Japanese interpretation and translation across a wide You will be responsible for providing Japanese-English and English-Japanese interpretation and translation across a wide range of internal and external company activities and to support engineering teams as well as other corporate functions. -
Customer Support Coordinator
- IT, Software platform
- IT, Operation&maintenance,Technical support, Technical Help Desk, Retail Sales (B2C), Account Manager (B2B)
- Tokyo
- ¥4,000,000~¥6,500,000
We are a start-up company that introduces technology to an existing industry with a large market in Japan, and develops a platform business to support the efficiency and sophistication of after-sales service in the mobility field. We aim to transform the industry structure and create new value.
We are developing multiple businesses for individuals and corporations, all of which have completed their initial phases and are now in the phase of scaling up.
In addition to accelerating the growth of existing businesses, we are continuously working to launch new businesses.
In the medium to long term, we aim to establish a firm position in this area and grow to become a leading company in Asia.
This position is to provide customer support for the mechanic matching platform so that both parties (mechanics and companies) can use the platform smoothly. -
Service Mechanic for Specialized Construction Machinery
- Manufacturer, Machinery, Equipment
- Aftersales, Service Technician
- Chiba
- ¥4,500,000~¥7,000,000
This is a global engineering group specializing in tools and equipment for metal cutting, mining, and construction, as well as advanced materials and technology. It serves industries like automotive, aerospace, and mining worldwide.
A leading global European supplier of equipment and services for mining and rock solutions is seeking an enthusiastic Service Technician to be Your role involves interpreting mechanical designs, ensuring Your role involves interpreting mechanical designs, ensuring safety standards, and providing basic customer communication. -
Customer Support Manager (Product Improvement and Tech Touch Promotion)
- Manufacturer, Manufacturer-Automotive
- Aftersales, Technical Help Desk, Call Center Operations
- Tokyo
- ¥6,000,000~¥9,000,000
This company, established in 2025, is a service provider in the mobility domain that helps companies manage the safety of their vehicles and improve operational efficiency.
Under its management, the company operates its business based on billions of yen in capital, and was established with investments from several companies.
Its main businesses include the planning, development, and operation of driving behavior analysis services aimed at reducing accident risks, and driving support systems that visualize and manage the driving conditions of work vehicles. Through these services, we aim to contribute to improving the safety and operational efficiency of companies that use vehicles.
In the support department of our traffic accident reduction support service, you will lead the management of responding to inquiries and "improving products and creating mechanisms to avoid generating inquiries.
The key mission is to discover UI/UX issues and solve them in cooperation with the development team so that customers can operate the service intuitively.
In addition, you will also promote UI improvements that do not generate inquiries by utilizing tech-touch tools (e.g., creating tutorials) in parallel with quality control of inquiry responses. -
Overseas Sales & Business Development Manager
- Manufacturer, Manufacturer-Automotive
- Aftersales, Aftersales Commercial, Business Development & Strategy, International Sales, Account Manager (B2B)
- Other Overseas
- ¥5,000,000~¥14,000,000
This company is a multinational B2B automobile wholesaler headquartered in Asia, with additional offices in other key global regions. We specialize in sourcing and supplying new and pre-owned vehicles from both Asian and European markets to businesses worldwide.
With direct access to major auction networks, authorized dealers, and regional supply channels, we provide customized sourcing solutions, competitive pricing, transparent vehicle information, and comprehensive support in logistics and compliance. competitive pricing, transparent vehicle information, and comprehensive support in logistics and compliance.
In this role you will drive international sales growth by leveraging your existing client accounts and industry network, acquire new clients while In this role you will drive international sales growth by leveraging your existing client accounts and industry network, acquire new clients while strengthening relationships in key global markets, gather market intelligence to support long-term business development strategies, travel as This role will drive international sales growth by leveraging your existing client accounts and industry network, acquire new clients while strengthening relationships in key global markets, gather market intelligence to support long-term business development strategies, travel as needed to meet clients and secure deals, and support clients with customized sourcing solutions, competitive pricing, transparent vehicle information, and full logistics and compliance assistance. -
PDI & Quality Manager
- Manufacturer, Manufacturer-Automotive
- Aftersales, Warranty, QC・QA
- Tokyo, Chiba
- ¥6,000,000~¥10,000,000
The company serves as the official distributor in Japan, overseeing the import, sales, and after-sales service of high-end Italian luxury vehicles nationwide. Through a nationwide dealer network and close collaboration with its global headquarters, it delivers an exceptional ownership experience rooted in performance and craftsmanship.
Join one of the most famous Italian luxury car importers as PDI & Quality Manager.
Mission :
-Oversee and optimize PDI (Pre-Delivery Inspection) process management.
-Ensure new vehicle quality by providing operational support to PDI
-Identify and clarify defect root causes, whether originating from production or transportation processes.
-Enhance overall production quality through structured reporting to the manufacturer's relevant departments and by reviewing or validating required documentation. .
-Coordinate and facilitate direct communication or technical workshops with the manufacturer to resolve issues and drive continuous improvement.
Consultation
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