Customer Support Manager

You will lead the customer support function for our traffic accident reduction support service. The ideal candidate will be responsible for the operation and management of the help desk and will serve as the hub of the team to achieve both customer satisfaction and operational efficiency.

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Customer Support

This company is a global leader in factory automation and sensing technologies, providing a wide range of innovative products such as sensors, measuring instruments, vision systems, and microscopes. Headquartered in Japan and operating in numerous countries worldwide, it is known for its strong direct sales approach and commitment to delivering high-value technical solutions that support manufacturing productivity and quality improvement. The organization emphasizes speed, innovation, and quality improvement. organization emphasizes speed, innovation, and customer-centric problem solving, enabling clients across various industries to optimize their processes with cutting-edge automation and inspection technologies.

This is a technical support position in which you will accurately assess the situation over the phone and provide easy-to-understand solutions to technical questions and issues related to PLCs and other control equipment from customers.

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Global D2C After-Sales Operations Execution

This company aims to provide new mobility solutions by leveraging expertise from both the automotive and electronics industries. electrification, connected technologies, autonomous driving, and the integration of entertainment, it strives to lead the next-generation luxury car market.

Since its establishment, the company has pursued technological innovation and the enhancement of customer experiences, delivering unique services and products globally. Through the development of high-performance EVs, it also contributes to reducing environmental impact and achieving a sustainable society.

This role is to maximize the customer experience in after-sales service and lead the construction of new operations based on the global D2C model. You will build an efficient and customer-oriented after-sales infrastructure through data utilization, system integration, and partner collaboration, without being bound by the conventional dealer-dependent structure.

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Warranty Specialist

This company represents a portfolio of premium vehicles that combine advanced engineering, refined design, and exceptional quality. reputation in the global automotive industry, it offers a diverse range of models to suit different customer lifestyles, from performance-oriented Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands out in the premium segment.

A famous automotive importer is looking for a new Warranty Specialist. The role is responsible for managing and administering all aspects of warranty operations, including claim processing, data analysis, policy and procedure updates, warranty audits, pricing strategy, dealer support, training, and training. The role is responsible for managing and administering all aspects of warranty operations, including claim processing, data analysis, policy and procedure updates, warranty audits, pricing strategy, dealer support, training, and quality management activities to ensure effective warranty and service operations. and quality management activities to ensure effective warranty and service operations.

Premium Automotive Importer is seeking a new Warranty Specialist. This position is responsible for managing and administering all aspects of warranty operations, including claims processing, data analysis, policy and procedure updates, warranty audits, pricing strategies, dealer support, training, and quality control operations to ensure effective warranty and service operations.

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APAC Technical Support Engineer

This prestigious automotive brand is synonymous with motorsports excellence and luxury performance. With a rich racing heritage, it seamlessly blends cutting-edge technology from the track into its high-performance road cars.

Your core objective is to ensure an enhanced customer experience by adding value at every interaction and ensuring that time off road is minimized for Your core objective is to ensure an enhanced customer experience by adding value at every interaction and ensuring that time off road is minimized for every customer.

The Mobile Technical Support Engineer is responsible for providing expert technical support to the Asia Pacific Retailer network. Reporting to the Head of Aftersales APAC, you will be a pivotal member of the support team, taking ownership of complex technical issues submitted from the retailer network and leading them through to resolution via the Technical Request system or on-site Retailer visits. You will be responsible for providing solutions and You will be responsible for providing solutions and surpassing the expectations of both Retailers and customers.

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Quality Assurance Service Engineer

A joint venture established by a German and a Japanese automotive parts manufacturer to provide climate control systems for vehicles. The joint venture develops heating and air conditioning solutions for buses, trucks, construction vehicles, campers, and other special-purpose vehicles to support improved vehicle comfort and safety in the Japanese market. The joint venture's main strengths are in auxiliary heaters and climate control systems, and it offers sales and after-sales service throughout Japan.

◆Top Share Manufacturer of Heating Systems for Commercial Vehicles
The joint venture between a Japanese company with sales of about 1.5 billion yen in the Japanese commercial vehicle heating system industry and a foreign company with worldwide sales of about 50 billion yen. The company was established as a joint venture between a Japanese company with sales of approximately 1.5 billion yen in the Japanese commercial vehicle heating system industry and a foreign company with worldwide sales of approximately 50 billion yen, and has over 50% market share in Japan.
The company is a joint venture between a Japanese company with sales of approximately 1.5 billion yen and a foreign company with worldwide sales of approximately 50 billion yen.
Be in charge of quality contact/service directly related to customers.
Maintain good quality and increase customer satisfaction through training and other prompt response services.

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Mobility Service Technician

A company dedicated to helping businesses and public transportation providers transition to electric vehicle (EV) fleets and reduce their carbon footprint. Their mission is to simplify EV adoption by offering comprehensive support, including fleet planning, charging optimization, and energy With a proven track record in deploying commercial EVs for major logistics and transportation companies, they provide technology-driven By leveraging vehicle and charging data, they enable By leveraging vehicle and charging data, they enable businesses to make smarter, more sustainable mobility decisions.

The front-line engineer is responsible for the installation, inspection, and trouble-shooting of commercial EVs and chargers onsite, and supports stable operation onsite through the selection, procurement, and installation of EV vehicles and chargers, as well as trouble-shooting and inspections after installation. You will also provide technical support for telematics equipment connection and communication, and lead the introduction and operation of next-generation mobility from a technical perspective.

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Regulatory Compliance & Certification Specialist

The company boasts the No. 1 market share in Japan in the automotive components industry in the areas of thermal systems, mobility systems, powertrain systems, electrification systems, and electronic systems.
Currently, the company is focusing on four areas: electrification, connectivity, advanced safety/automated driving, and non-automotive business (FA/agriculture).

Background of recruitment】
As the world moves toward carbon neutrality and digitalization, new laws and regulations are being actively developed around the world, and these laws and regulations have a significant impact on business strategies and are often the target of technological development.
In this workplace, we are strengthening liaison activities to stay ahead of laws and regulations, as well as compliance with laws and regulations and certification, in order to achieve both an environmentally safe and secure society and business.

Job Description
With the aim of improving product legal compliance and competitiveness, this position is responsible for researching laws and regulations in various countries, liaising with regulatory authorities (liaison), sharing information with planning, design, and sales departments, and responding to compliance such as obtaining certifications.

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Homologation Manager

The company is a global leader in sustainable transportation solutions, providing high-quality commercial vehicles and services. The company has a strong presence in the Japanese market, offering innovative solutions that promote efficiency and sustainability in the transportation and logistics industry.

The company is a global leader in sustainable transport solutions, specializing in premium commercial vehicles and services. Japan, it offers innovative solutions to drive efficiency and sustainability across the transportation and logistics sectors.

An industry-leading company in the field of heavy vehicles and engines is seeking dynamic professionals to join its team in Japan. With a strong commitment to quality and With a strong commitment to quality and sustainability, this is an exciting opportunity to be part of a company that's shaping the future of transportation.
International working environment International working environment

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EV/ICE Service Engineer

A leading global automotive manufacturer operating in Japan, this company is committed to advancing sustainable mobility by accelerating the transition to electric vehicles. Their goal is to introduce innovative battery electric vehicle (BEV) products tailored for the Japanese market, supporting a cleaner and more environmentally friendly transportation future. Their goal is to introduce innovative battery electric vehicle (BEV) products tailored for the Japanese market, supporting a cleaner and more environmentally friendly transportation future.

As one of the world's leading automakers with operations in Japan, we are committed to promoting sustainable mobility by accelerating the transition to electric vehicles. We aim to support a cleaner, greener transportation future by introducing innovative battery electric vehicle (BEV) products suited to the Japanese market.

In this role you will function as the technical liaison between Purchasing, Engineering, Manufacturing, and suppliers to resolve quality issues, implement and monitor advanced quality planning, and provide technical support at suppliers. In this role you will function as the technical liaison between Purchasing, Engineering, Manufacturing, and suppliers to resolve quality issues, implement and monitor advanced quality planning, and provide technical support at suppliers. Some guidance from the supervisor is available to handle unusual situations. This function identifies suppliers and work with them to improve performance in quality, service, service, and quality management activities. Work is of a difficult nature in involving a high level of creativity and initiative.

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Quality Management (Recall, Warranty and Campaigns)

This company represents a portfolio of premium vehicles that combine advanced engineering, refined design, and exceptional quality. reputation in the global automotive industry, it offers a diverse range of models to suit different customer lifestyles, from performance-oriented Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands out in the premium segment.

A premium automotive importer is looking for a new Quality Manager. You will be responsible for providing recall, campaign, and all quality-related You will be responsible for providing recall, campaign, and all quality-related support for all dealers, analyzing quality data and strategically implementing actions based on the findings, managing all warranty-related activities, and overseeing budget control as well as team management. activities, and overseeing budget control as well as team management.

The brand is known for sophisticated, high-performance vehicles that combine luxury and precision engineering. With a heritage rooted in motorsports, the brand has created vehicles that are visually appealing and mechanically advanced. From iconic sports cars to versatile SUVs, they offer a one-of-a-kind driving experience with unique design and unparalleled handling.

We are a European premium automotive importer looking for a new Quality Manager. The role will be responsible for providing recalls, campaigns, and quality-related support to dealers nationwide, analyzing quality data and strategically implementing measures. The role will also include overseeing warranty related activities, budget management, and team management.

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Service Engineer

This Japan-based company, rooted in decades of engineering innovation, specializes in marine cargo handling solutions that enable the safe and Originating from a licensing agreement in the 1960s, it evolved through strategic partnerships to become part of a global technology group. Headquartered in Yokohama, it serves as a key regional hub offering a broad range of equipment -Leveraging global expertise while maintaining local agility, the expertise while maintaining local agility, the company is dedicated to sustainable innovation and long-term client partnerships that support safe, smart, and efficient maritime transport. Leveraging global expertise while maintaining local agility, the company is dedicated to sustainable innovation and long-term client partnerships that support safe, smart, and efficient maritime transport worldwide.

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