After-sales jobs and career trends in the automotive industry

Trends in after-sales jobs

Accelerated digitization

With the proliferation of automated and connected vehicles, there is an increasing need for efficient repair and maintenance (vehicle inspection) of electronic components using diagnostic equipment and vehicle data. There is also a need for after-sales services to accommodate new business models such as car sharing and subscriptions as well as individual owners.

Changes in Vehicle Structure

Electrification & Digitalization While the number of accidents is expected to decrease due to the spread of automated driving and ADAS technology, the demand for physical repairs and parts is also expected to decrease. On the other hand, vehicle knowledge for electrified vehicles is becoming more important due to the widespread use of electrified vehicles. In addition, software-related technologies such as infotainment systems are becoming more complex, creating a need for technicians who are well versed in digital and IT technologies.

Support for internal combustion engine vehicles

Although we are in a transition period such as electrification, internal combustion engine vehicles are still the mainstream. Therefore, engineering-related services will continue to be in demand in after-sales service.

Lack of mechanics

The shortage of auto mechanics is evident in the Japanese market, and companies are required to reform their work styles, such as evaluation systems and wage increases, as well as improve working conditions, and the response to these trends varies from company to company. As the demand for mechanics increases, companies are required to provide a more attractive environment by taking proactive measures such as training mechanics, enhancing technical training, and clarifying career paths.

Job Listings

Change search criteria

Please select your industry/occupation and location

Salary

{{ incomeText }}

Work Style

{{ workStylesText }}

Attractive
Points

{{ attractivePointsText }}

Clear Conditions

Industry

Number of jobs {{this.jobCount}}

Clear Selection

Function

  • Executive Management
  • Aftersales
  • Sales
  • Dealer Development
  • Marketing
  • Consulting
  • Mechanical
  • Electronics
  • Semiconductor
  • IT
  • Chemical
  • Supply Chain Management
  • General Accounting
  • HR, GA & Facilities
  • In-House Counsel, Legal Affairs
  • Financial Services
  • Other

Number of jobs {{ this.jobCount }}

Clear Selection

Location

  • Hokkaido / Tohoku
  • Kanto
  • Joshinetsu/Hokuriku
  • Tokai
  • Kansai
  • Chugoku
  • Shikoku
  • Kyushu/Okinawa
  • Overseas

Number of jobs {{this.jobCount}}

Clear Selection

1 2 3
  • Quality Assurance Service Engineer

    • Manufacturer, Automotive Parts
    • Aftersales, Service Technician
    • Kanagawa
    • ¥6,000,000~¥7,500,000

    A joint venture established by a German and a Japanese automotive parts manufacturer to provide climate control systems for vehicles. The joint venture develops heating and air conditioning solutions for buses, trucks, construction vehicles, campers, and other special-purpose vehicles to support improved vehicle comfort and safety in the Japanese market. The joint venture's main strengths are in auxiliary heaters and climate control systems, and it offers sales and after-sales service throughout Japan.

    ◆Top Share Manufacturer of Heating Systems for Commercial Vehicles
    The joint venture between a Japanese company with sales of about 1.5 billion yen in the Japanese commercial vehicle heating system industry and a foreign company with worldwide sales of about 50 billion yen. The company was established as a joint venture between a Japanese company with sales of approximately 1.5 billion yen in the Japanese commercial vehicle heating system industry and a foreign company with worldwide sales of approximately 50 billion yen, and has over 50% market share in Japan.
    The company is a joint venture between a Japanese company with sales of approximately 1.5 billion yen and a foreign company with worldwide sales of approximately 50 billion yen.
    Be in charge of quality contact/service directly related to customers.
    Maintain good quality and increase customer satisfaction through training and other prompt response services.

    Details.

  • Mobility Service Technician

    • Manufacturer, Manufacturer-Automotive
    • Electronics, Sales・Service Engineer, Sales・Service Engineer, Service Technician
    • Tokyo
    • ¥4,000,000~¥6,000,000

    A company dedicated to helping businesses and public transportation providers transition to electric vehicle (EV) fleets and reduce their carbon footprint. Their mission is to simplify EV adoption by offering comprehensive support, including fleet planning, charging optimization, and energy With a proven track record in deploying commercial EVs for major logistics and transportation companies, they provide technology-driven By leveraging vehicle and charging data, they enable By leveraging vehicle and charging data, they enable businesses to make smarter, more sustainable mobility decisions.

    The front-line engineer is responsible for the installation, inspection, and trouble-shooting of commercial EVs and chargers onsite, and supports stable operation onsite through the selection, procurement, and installation of EV vehicles and chargers, as well as trouble-shooting and inspections after installation. You will also provide technical support for telematics equipment connection and communication, and lead the introduction and operation of next-generation mobility from a technical perspective.

    Details.

  • Homologation Manager

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation
    • Tokyo
    • ¥9,000,000~¥13,000,000

    The company is a global leader in sustainable transportation solutions, providing high-quality commercial vehicles and services. The company has a strong presence in the Japanese market, offering innovative solutions that promote efficiency and sustainability in the transportation and logistics industry.

    The company is a global leader in sustainable transport solutions, specializing in premium commercial vehicles and services. Japan, it offers innovative solutions to drive efficiency and sustainability across the transportation and logistics sectors.

    An industry-leading company in the field of heavy vehicles and engines is seeking dynamic professionals to join its team in Japan. With a strong commitment to quality and With a strong commitment to quality and sustainability, this is an exciting opportunity to be part of a company that's shaping the future of transportation.
    International working environment International working environment

    Details.

  • Regulatory Compliance & Certification Specialist

    • Manufacturer, Semiconductor, Electrical & Electronic, Automotive Parts
    • Aftersales, Regulation&Homologation
    • Tokyo
    • ¥8,000,000~¥13,000,000

    The company boasts the No. 1 market share in Japan in the automotive components industry in the areas of thermal systems, mobility systems, powertrain systems, electrification systems, and electronic systems.
    Currently, the company is focusing on four areas: electrification, connectivity, advanced safety/automated driving, and non-automotive business (FA/agriculture).

    Background of recruitment】
    As the world moves toward carbon neutrality and digitalization, new laws and regulations are being actively developed around the world, and these laws and regulations have a significant impact on business strategies and are often the target of technological development.
    In this workplace, we are strengthening liaison activities to stay ahead of laws and regulations, as well as compliance with laws and regulations and certification, in order to achieve both an environmentally safe and secure society and business.

    Job Description
    With the aim of improving product legal compliance and competitiveness, this position is responsible for researching laws and regulations in various countries, liaising with regulatory authorities (liaison), sharing information with planning, design, and sales departments, and responding to compliance such as obtaining certifications.

    Details.

  • Homologation Engineer

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation
    • Tokyo
    • ¥7,000,000~¥9,000,000

    The company is a global leader in sustainable transportation solutions, providing high-quality commercial vehicles and services. The company has a strong presence in the Japanese market, offering innovative solutions that promote efficiency and sustainability in the transportation and logistics industry.

    The company is a global leader in sustainable transport solutions, specializing in premium commercial vehicles and services. Japan, it offers innovative solutions to drive efficiency and sustainability across the transportation and logistics sectors.

    An industry-leading company in the field of heavy vehicles and engines is seeking dynamic professionals to join its team in Japan. With a strong commitment to quality and With a strong commitment to quality and sustainability, this is an exciting opportunity to be part of a company that's shaping the future of transportation.
    International working environment International working environment

    Details.

  • EV/ICE Service Engineer

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Warranty, Service Technician, Technical Help Desk, Aftersales Commercial
    • Tokyo
    • ¥5,500,000~¥11,000,000

    A leading global automotive manufacturer operating in Japan, this company is committed to advancing sustainable mobility by accelerating the transition to electric vehicles. Their goal is to introduce innovative battery electric vehicle (BEV) products tailored for the Japanese market, supporting a cleaner and more environmentally friendly transportation future. Their goal is to introduce innovative battery electric vehicle (BEV) products tailored for the Japanese market, supporting a cleaner and more environmentally friendly transportation future.

    As one of the world's leading automakers with operations in Japan, we are committed to promoting sustainable mobility by accelerating the transition to electric vehicles. We aim to support a cleaner, greener transportation future by introducing innovative battery electric vehicle (BEV) products suited to the Japanese market.

    In this role you will function as the technical liaison between Purchasing, Engineering, Manufacturing, and suppliers to resolve quality issues, implement and monitor advanced quality planning, and provide technical support at suppliers. In this role you will function as the technical liaison between Purchasing, Engineering, Manufacturing, and suppliers to resolve quality issues, implement and monitor advanced quality planning, and provide technical support at suppliers. Some guidance from the supervisor is available to handle unusual situations. This function identifies suppliers and work with them to improve performance in quality, service, service, and quality management activities. Work is of a difficult nature in involving a high level of creativity and initiative.

    Details.

  • Quality Management (Recall, Warranty and Campaigns)

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Warranty, Regulation&Homologation, Service Technician
    • Tokyo
    • ¥8,000,000~¥12,500,000

    This company represents a portfolio of premium vehicles that combine advanced engineering, refined design, and exceptional quality. reputation in the global automotive industry, it offers a diverse range of models to suit different customer lifestyles, from performance-oriented Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands out in the premium segment.

    A premium automotive importer is looking for a new Quality Manager. You will be responsible for providing recall, campaign, and all quality-related You will be responsible for providing recall, campaign, and all quality-related support for all dealers, analyzing quality data and strategically implementing actions based on the findings, managing all warranty-related activities, and overseeing budget control as well as team management. activities, and overseeing budget control as well as team management.

    The brand is known for sophisticated, high-performance vehicles that combine luxury and precision engineering. With a heritage rooted in motorsports, the brand has created vehicles that are visually appealing and mechanically advanced. From iconic sports cars to versatile SUVs, they offer a one-of-a-kind driving experience with unique design and unparalleled handling.

    We are a European premium automotive importer looking for a new Quality Manager. The role will be responsible for providing recalls, campaigns, and quality-related support to dealers nationwide, analyzing quality data and strategically implementing measures. The role will also include overseeing warranty related activities, budget management, and team management.

    Details.

  • technical trainer

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Aftersales Trainer
    • Tokyo, Chiba
    • ¥4,000,000~¥7,500,000

    The company is a global leader in sustainable transportation solutions, providing high-quality commercial vehicles and services. The company has a strong presence in the Japanese market, offering innovative solutions that promote efficiency and sustainability in the transportation and logistics industry.

    The company is a global leader in sustainable transport solutions, specializing in premium commercial vehicles and services. Japan, it offers innovative solutions to drive efficiency and sustainability across the transportation and logistics sectors.

    An industry-leading company in the field of heavy vehicles and engines is seeking dynamic professionals to join its team in Japan. With a strong commitment to quality and With a strong commitment to quality and sustainability, this is an exciting opportunity to be part of a company that's shaping the future of transportation.
    International working environment International working environment

    Details.

  • Service Engineer

    • Manufacturer, Machinery, Equipment
    • Aftersales, Service Technician

    This Japan-based company, rooted in decades of engineering innovation, specializes in marine cargo handling solutions that enable the safe and Originating from a licensing agreement in the 1960s, it evolved through strategic partnerships to become part of a global technology group. Headquartered in Yokohama, it serves as a key regional hub offering a broad range of equipment -Leveraging global expertise while maintaining local agility, the expertise while maintaining local agility, the company is dedicated to sustainable innovation and long-term client partnerships that support safe, smart, and efficient maritime transport. Leveraging global expertise while maintaining local agility, the company is dedicated to sustainable innovation and long-term client partnerships that support safe, smart, and efficient maritime transport worldwide.



    Details.

  • Field Service Engineer

    • Manufacturer, Machinery, Equipment
    • Aftersales, Service Technician
    • Tokyo
    • ¥7,000,000~¥8,000,000

    This company is a global manufacturer of advanced, fully automated machinery for high-precision tube and bar processing. With engineering roots in Germany and operations spanning Europe, Asia, and North America, it delivers cutting solutions that integrate cutting, chamfering, measuring, part Known for its commitment to innovation and efficiency, the company serves a wide range of industries, including automotive, manufacturing, and metal processing. Its lean organizational structure fosters agility and technical excellence, while ongoing investment in automation and engineering talent supports a wide range of industries, including automotive, manufacturing, and metal processing. Its lean organizational structure fosters agility and technical excellence, while ongoing investment in automation and engineering talent supports long-term growth and global customer satisfaction.

    As a skilled Field Service Engineer, you will be supporting the installation, maintenance, and servicing of advanced industrial cutting machines in Japan. This role involves commissioning new equipment, performing machine setup and optimization, and providing both preventive and corrective maintenance. The engineer will also deliver technical training to customers and offer ongoing after-sales support to ensure long-term satisfaction. Frequent travel within Japan is required, with occasional assignments in other regions. Working independently, you will be tasked to be the main source of knowledge regarding the companies products, and will be tasked to continue developing your skills in troubleshooting and overall maintenance.

    Details.

  • Customer Success Solution Architect

    • Manufacturer, Aerospace & Robotics, Machinery, Equipment, Software platform
    • Mechanical, Sales・Service Engineer, Service Technician
    • Shizuoka, Tokyo
    • ¥6,000,000~¥9,000,000

    A logistics startup that provides outdoor automated transport services for closed environments such as factories and logistics warehouses that have achieved Level 4 automated driving. Established through joint investment by a major manufacturer of automobiles and mobility equipment and an automated driving software developer, the company will begin mass production of automated EVs in 2022, and has already begun providing services to customers in Japan at more than 40 locations.

    Furthermore, the RaaS-type service, which packages installation support service, operation management system, maintenance service, and insurance, realizes an automated transportation service that can be applied to complex outdoor environments by converting a small EV based on a golf car and an automated driving system that is basically designed for public roads. This is a company with great momentum that is expanding its organizational structure to expand and operate the service in hundreds of locations nationwide in the future.

    You will be in charge of customer support for the automatic transfer service. You will be part of a team that aims to provide a good customer experience by quickly resolving customer issues and providing optimal solutions, with the goal of improving customer satisfaction and building long-term relationships with customers who use the service.

    Details.

  • Field Service Engineer

    • Manufacturer, Machinery, Equipment
    • Mechanical, Sales・Service Engineer, Service Technician
    • Kanagawa
    • ¥4,600,000~¥5,200,000

    A leading global manufacturer specializing in heavy machinery and construction equipment, this company boasts a dominant market share in the large With over 70 years of innovation and With over 70 years of innovation and expertise, it serves major infrastructure projects worldwide, including highways, bridges, power plants, and wind energy installations. The company maintains a strong presence in Japan and other key markets, offering comprehensive after-sales support, assembly, maintenance, and field Committed to technical excellence and customer satisfaction, it invests heavily in employee training and international collaboration, ensuring its position as a market leader with a robust global footprint and continuous growth. Committed to technical excellence and customer satisfaction, it invests heavily in employee training and international collaboration, ensuring its position as a market leader with a robust global footprint and continuous growth.

    As a Field Service Engineer, you will be responsible for the on-site delivery, assembly, maintenance, and troubleshooting of some of the world This is a hands- on role that involves working closely with customers to ensure proper installation and performance of highly specialized heavy equipment. This is a hands- on role that involves working closely with customers to ensure proper installation and performance of highly specialized heavy equipment. 'll conduct technical inspections, diagnose and resolve mechanical or electronic issues, and provide after-sales support that meets the The role offers the opportunity to work with cutting-edge machinery and apply your English skills in reading technical The role offers the opportunity to work with cutting-edge machinery and apply your English skills in reading technical documentation and communicating with global teams, including participation in training programs overseas.

    Details.

1 2 3

Consultation

Our expert team is dedicated to empowering your career change, crafting tailored career plans, and securing the best job opportunities in the automotive and mobility sectors.

Connect with Us

Search by Location