After-sales jobs and career trends in the automotive industry

Trends in after-sales jobs

Accelerated digitization

With the proliferation of automated and connected vehicles, there is an increasing need for efficient repair and maintenance (vehicle inspection) of electronic components using diagnostic equipment and vehicle data. There is also a need for after-sales services to accommodate new business models such as car sharing and subscriptions as well as individual owners.

Changes in Vehicle Structure

Electrification & Digitalization While the number of accidents is expected to decrease due to the spread of automated driving and ADAS technology, the demand for physical repairs and parts is also expected to decrease. On the other hand, vehicle knowledge for electrified vehicles is becoming more important due to the widespread use of electrified vehicles. In addition, software-related technologies such as infotainment systems are becoming more complex, creating a need for technicians who are well versed in digital and IT technologies.

Support for internal combustion engine vehicles

Although we are in a transition period such as electrification, internal combustion engine vehicles are still the mainstream. Therefore, engineering-related services will continue to be in demand in after-sales service.

Lack of mechanics

The shortage of auto mechanics is evident in the Japanese market, and companies are required to reform their work styles, such as evaluation systems and wage increases, as well as improve working conditions, and the response to these trends varies from company to company. As the demand for mechanics increases, companies are required to provide a more attractive environment by taking proactive measures such as training mechanics, enhancing technical training, and clarifying career paths.

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  • Regulation Monitoring

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation
    • Tokyo, Aichi
    • ¥6,000,000~¥8,500,000

    A global automotive brand that offers innovative and high-quality vehicles. It is known for its products that combine precision engineering with exceptional performance. In the Japan market, the company aims to develop a variety of premium models to improve the enjoyment of driving and contribute to the realization of a sustainable and advanced mobility society.

    This position is responsible for monitoring and collecting automobile-related Japan regulations (new and revised) and providing information to brand headquarters to support regulatory compliance

    Details.

  • Workshop Manager

    • Distribution & Retail
    • Aftersales, Service Technician, Aftersales Trainer
    • Tokyo
    • ¥6,000,000~¥8,000,000

    This company is an official authorized dealer group for premium European vehicles in Japan, primarily operating in the central Tokyo area. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer.

    This company is a group of authorized dealers of premium European cars in Japan, operating primarily in central Tokyo. It is a separate organization from the brand's Japanese subsidiary and operates as an authorized dealer under its authorization. Unlike other dealers, the company offers very high incentives and the opportunity to transfer to an importer.


    Ensuring that our service customers are provided with optimal, high-quality advice and support

    Details.

  • Automotive After-Sales Manual Specialist

    • Manufacturer, Manufacturer-Automotive
    • Marketing, Product Marketing, Planning, Parts & Accessories
    • Saitama
    • ¥5,900,000~¥10,900,000

    As an automobile manufacturer that continues to evolve to provide "joy" to more and more people 10 years, 20 years, and beyond, we have been and will continue to challenge to create new value, not bound by existing frameworks, to satisfy our customers around the world.
    The company, which has been providing multiple products loved by many customers based on its solid technological capabilities, is looking for a colleague to fuse with the ICT society and create new services.


    As a representative of the after-sales service area, you will be responsible for sales preparation activities (planning and drafting of owners' manuals) for customers who use the products. As the person in charge of producing owner's manuals for four-wheeled products, you will be responsible for providing the best handling information for our customers in cooperation with a wide range of related departments, including the Research and Development Department.

    Details.

  • Inhouse Interpreter/Translator

    • Manufacturer, Aerospace & Robotics
    • Aftersales, Technical Translations
    • Tokyo
    • ¥6,000,000~¥8,000,000

    Their team includes members from all over the world and offers a chance to work at the cutting edge of satellite technology and services. Their team includes members from all over the world and offers a chance to work at the cutting edge of satellite technology and services. Their track record includes multiple launch mission successes, a vast network of satellite operations, and collaboration with space industry leaders, both private and governmental, worldwide. Their track record includes multiple launch mission successes, a vast network of satellite operations, and collaboration with space industry leaders, both private and governmental, worldwide.

    You will be responsible for providing Japanese-English and English-Japanese interpretation and translation across a wide You will be responsible for providing Japanese-English and English-Japanese interpretation and translation across a wide range of internal and external company activities and to support engineering teams as well as other corporate functions.

    Details.

  • Customer Support Coordinator

    • IT, Software platform
    • IT, Operation&maintenance,Technical support, Technical Help Desk, Retail Sales (B2C), Account Manager (B2B)
    • Tokyo
    • ¥4,000,000~¥6,500,000

    We are a start-up company that introduces technology to an existing industry with a large market in Japan, and develops a platform business to support the efficiency and sophistication of after-sales service in the mobility field. We aim to transform the industry structure and create new value.
    We are developing multiple businesses for individuals and corporations, all of which have completed their initial phases and are now in the phase of scaling up.
    In addition to accelerating the growth of existing businesses, we are continuously working to launch new businesses.
    In the medium to long term, we aim to establish a firm position in this area and grow to become a leading company in Asia.

    This position is to provide customer support for the mechanic matching platform so that both parties (mechanics and companies) can use the platform smoothly.

    Details.

  • Field Service Engineer for Mining Equipment

    • Manufacturer, Machinery, Equipment
    • Aftersales, Service Technician
    • Kochi, Chiba
    • ¥4,500,000~¥6,500,000

    This is a global engineering group specializing in tools and equipment for metal cutting, mining, and construction, as well as advanced materials and technology. It serves industries like automotive, aerospace, and mining worldwide.

    A leading global European supplier of equipment and services for mining and rock solutions is seeking an enthusiastic Service Technician to be Your role involves interpreting mechanical designs, ensuring Your role involves interpreting mechanical designs, ensuring safety standards, and providing basic customer communication.

    Details.

  • Overseas Sales & Business Development Manager

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Aftersales Commercial, Business Development & Strategy, International Sales, Account Manager (B2B)
    • Other Overseas
    • ¥5,000,000~¥14,000,000

    This company is a multinational B2B automobile wholesaler headquartered in Asia, with additional offices in other key global regions. We specialize in sourcing and supplying new and pre-owned vehicles from both Asian and European markets to businesses worldwide.

    With direct access to major auction networks, authorized dealers, and regional supply channels, we provide customized sourcing solutions, competitive pricing, transparent vehicle information, and comprehensive support in logistics and compliance. competitive pricing, transparent vehicle information, and comprehensive support in logistics and compliance.

    In this role you will drive international sales growth by leveraging your existing client accounts and industry network, acquire new clients while In this role you will drive international sales growth by leveraging your existing client accounts and industry network, acquire new clients while strengthening relationships in key global markets, gather market intelligence to support long-term business development strategies, travel as This role will drive international sales growth by leveraging your existing client accounts and industry network, acquire new clients while strengthening relationships in key global markets, gather market intelligence to support long-term business development strategies, travel as needed to meet clients and secure deals, and support clients with customized sourcing solutions, competitive pricing, transparent vehicle information, and full logistics and compliance assistance.

    Details.

  • Service Technician (Body/Paint)|Automobile maintenance and sheet metal painting staff

    • Logistics & Transportation, Transportation, Trafic
    • Mechanical, Sales・Service Engineer, Service Technician
    • Fukuoka, Hokkaido, Tokyo, Saitama, Osaka
    • ¥4,700,000~¥6,100,000

    As an infrastructure company that supports urban mobility, we are developing an overwhelmingly large parking network in Japan and abroad. In addition, the company is expanding new mobility services such as ride-sharing and car-sharing, building a next-generation mobility infrastructure that connects people to the city, and developing various businesses such as car rental and related financial services.
    In addition to its stable business foundation, the company is actively developing new services utilizing digital technology, and sustainable growth is expected. The company is expanding not only domestically but also globally, currently operating overseas in seven countries including the UK, Australia, and New Zealand, providing an environment where you can be involved in large-scale challenges. We are currently expanding overseas in seven countries, including the United Kingdom, Australia, and New Zealand, providing an environment in which you can be involved in large-scale challenges.

    We are looking for an experienced car sharing and car rental professional to join our team. We mainly repair bumpers, doors, and fenders, and some of our plants also offer glass repair services.

    Details.

  • Customer Support

    • Manufacturer, Machinery, Equipment
    • Aftersales, Technical Help Desk, Call Center Operations
    • Osaka
    • ¥6,300,000~¥6,500,000

    This company is a global leader in factory automation and sensing technologies, providing a wide range of innovative products such as sensors, measuring instruments, vision systems, and microscopes. Headquartered in Japan and operating in numerous countries worldwide, it is known for its strong direct sales approach and commitment to delivering high-value technical solutions that support manufacturing productivity and quality improvement. The organization emphasizes speed, innovation, and quality improvement. organization emphasizes speed, innovation, and customer-centric problem solving, enabling clients across various industries to optimize their processes with cutting-edge automation and inspection technologies.

    This is a technical support position in which you will accurately assess the situation over the phone and provide easy-to-understand solutions to technical questions and issues related to PLCs and other control equipment from customers.

    Details.

  • Warranty Specialist

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Warranty
    • Tokyo
    • ¥6,500,000~¥9,500,000

    This company represents a portfolio of premium vehicles that combine advanced engineering, refined design, and exceptional quality. reputation in the global automotive industry, it offers a diverse range of models to suit different customer lifestyles, from performance-oriented Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands out in the premium segment.

    A famous automotive importer is looking for a new Warranty Specialist. The role is responsible for managing and administering all aspects of warranty operations, including claim processing, data analysis, policy and procedure updates, warranty audits, pricing strategy, dealer support, training, and training. The role is responsible for managing and administering all aspects of warranty operations, including claim processing, data analysis, policy and procedure updates, warranty audits, pricing strategy, dealer support, training, and quality management activities to ensure effective warranty and service operations. and quality management activities to ensure effective warranty and service operations.

    Premium Automotive Importer is seeking a new Warranty Specialist. This position is responsible for managing and administering all aspects of warranty operations, including claims processing, data analysis, policy and procedure updates, warranty audits, pricing strategies, dealer support, training, and quality control operations to ensure effective warranty and service operations.

    Details.

  • Quality Assurance Service Engineer

    • Manufacturer, Automotive Parts, Software platform
    • Aftersales, Service Technician
    • Kanagawa
    • ¥6,000,000~¥7,500,000

    A joint venture established by a German and a Japanese automotive parts manufacturer to provide climate control systems for vehicles. The joint venture develops heating and air conditioning solutions for buses, trucks, construction vehicles, campers, and other special-purpose vehicles to support improved vehicle comfort and safety in the Japanese market. The joint venture's main strengths are in auxiliary heaters and climate control systems, and it offers sales and after-sales service throughout Japan.

    ◆Top Share Manufacturer of Heating Systems for Commercial Vehicles
    The joint venture between a Japanese company with sales of about 1.5 billion yen in the Japanese commercial vehicle heating system industry and a foreign company with worldwide sales of about 50 billion yen. The company was established as a joint venture between a Japanese company with sales of approximately 1.5 billion yen in the Japanese commercial vehicle heating system industry and a foreign company with worldwide sales of approximately 50 billion yen, and has over 50% market share in Japan.
    The company is a joint venture between a Japanese company with sales of approximately 1.5 billion yen and a foreign company with worldwide sales of approximately 50 billion yen.
    Be in charge of quality contact/service directly related to customers.
    Maintain good quality and increase customer satisfaction through training and other prompt response services.

    Details.

  • Mobility Service Technician|Mobility Service Technician Support

    • Manufacturer, Manufacturer-Automotive
    • Electronics, Sales・Service Engineer, Sales・Service Engineer, Service Technician
    • Tokyo
    • ¥4,000,000~¥6,000,000

    A company dedicated to helping businesses and public transportation providers transition to electric vehicle (EV) fleets and reduce their carbon footprint. Their mission is to simplify EV adoption by offering comprehensive support, including fleet planning, charging optimization, and energy
    With a proven track record in deploying commercial EVs for major logistics and transportation companies, they provide technology-driven By leveraging vehicle and charging data, they enable By leveraging vehicle and charging data, they enable businesses to make smarter, more sustainable mobility decisions.

    The front-line engineer is responsible for the installation, inspection, and trouble-shooting of commercial EVs and chargers onsite, and supports stable operation onsite through the selection, procurement, and installation of EV vehicles and chargers, as well as trouble-shooting and inspections after installation. You will also provide technical support for telematics equipment connection and communication, and lead the introduction and operation of next-generation mobility from a technical perspective.

    Details.

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