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After-sales jobs and career trends in the automotive industry
Trends in after-sales jobs
Accelerated digitization
With the proliferation of automated and connected vehicles, there is an increasing need for efficient repair and maintenance (vehicle inspection) of electronic components using diagnostic equipment and vehicle data. There is also a need for after-sales services to accommodate new business models such as car sharing and subscriptions as well as individual owners.
Changes in Vehicle Structure
Electrification & Digitalization While the number of accidents is expected to decrease due to the spread of automated driving and ADAS technology, the demand for physical repairs and parts is also expected to decrease. On the other hand, vehicle knowledge for electrified vehicles is becoming more important due to the widespread use of electrified vehicles. In addition, software-related technologies such as infotainment systems are becoming more complex, creating a need for technicians who are well versed in digital and IT technologies.
Support for internal combustion engine vehicles
Although we are in a transition period such as electrification, internal combustion engine vehicles are still the mainstream. Therefore, engineering-related services will continue to be in demand in after-sales service.
Lack of mechanics
The shortage of auto mechanics is evident in the Japanese market, and companies are required to reform their work styles, such as evaluation systems and wage increases, as well as improve working conditions, and the response to these trends varies from company to company. As the demand for mechanics increases, companies are required to provide a more attractive environment by taking proactive measures such as training mechanics, enhancing technical training, and clarifying career paths.
Job Listings
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Technical Accountant/Senior Technical Accountant |
- Manufacturer, Automotive Parts
- Accounting & Finance, Financial Planning&Analysis,Cost Controller, Corporate Finance, Technical Help Desk, Treasury, Tax, General Accounting
- Tokyo
- ¥4,000,000~¥8,000,000
It is a Japan-based commercial vehicle manufacturer that develops, manufactures, and sells trucks, buses, and industrial engines. We have production bases and sales networks in Japan and overseas, providing products to more than 170 countries and regions around the world, and are developing manufacturing by leveraging our global network.
We are also actively promoting electrification and the development of environmental technologies, and are the first to introduce mass-produced light electric trucks to the market. The technical capabilities and high quality cultivated over many years are highly regarded both domestically and internationally, and it is characterized by a diverse corporate culture in which global human resources play an active role.
You will be a member of the technical accounting team of the newly established holding company and will be mainly responsible for the accounting policy and governance of the entire group.
As a member of the newly established holding company Technical Accounting (Accounting Policy) Team, you will primarily be responsible for the accounting policy and governance operations of the entire group. -
Customer Support |
- Manufacturer, Manufacturer-Automotive
- Aftersales, Technical Help Desk, Call Center Operations
- Tokyo
- ¥4,000,000~¥6,000,000
The company is a service provider in the mobility field established in 2025 and is developing a business that supports the safety management and operational efficiency of vehicles owned by companies.
Under the management team, the company operates its business based on multi-billion yen in capital, and was established with investment from multiple companies.
Our main businesses include driving behavior analysis services aimed at reducing accident risks, and planning, development, and operation of driver assistance systems that visualize and manage the driving status of business vehicles. Through these services, we aim to contribute to improving safety and operational efficiency for companies that use vehicles.
Customers of the safety management department of corporations who use the traffic accident reduction support service will be supported in successfully utilizing the service and reducing accidents through daily inquiries (email and phone). This position is not only to guide you on how to use the system, but also to be close to customers and to provide effective and efficient follow-up from both people and systems. -
Homologation|Regulatory Certification Specialist
- Manufacturer, Manufacturer-Automotive
- Aftersales, Regulation&Homologation
- Tokyo
- ¥6,000,000~¥10,000,000
In the field of short-range mobility, it is a company that continues to grow with a unique business model that combines hardware and services.
The introduction of transportation services using autonomous driving technology is steadily expanding both domestically and internationally, as they are being introduced to airports and large commercial facilities.
In addition, we are also providing mobility that can be operated by individuals for tourist attractions and outdoor facilities, expanding the range of usage scenarios.
In addition to online channels, we are also expanding our distribution network by strengthening partner collaboration.
In recent years, the number of introductions in overseas markets has increased, increasing our global presence.
It is attractive that we are promoting the construction of new mobility infrastructure while achieving continuous growth in both product and service axes.
As a legal certification specialist, you will be in charge of related tasks to accelerate the deployment of short-distance mobility products and services around the world.
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Regulation Monitoring
- Manufacturer, Manufacturer-Automotive
- Aftersales, Regulation&Homologation
- Tokyo, Aichi
- ¥6,000,000~¥8,500,000
A global automotive brand that offers innovative and high-quality vehicles. It is known for its products that combine precision engineering with exceptional performance. In the Japan market, the company aims to develop a variety of premium models to improve the enjoyment of driving and contribute to the realization of a sustainable and advanced mobility society.
This position is responsible for monitoring and collecting automobile-related Japan regulations (new and revised) and providing information to brand headquarters to support regulatory compliance
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Workshop Manager
- Distribution & Retail
- Aftersales, Service Technician, Aftersales Trainer
- Tokyo
- ¥6,000,000~¥8,000,000
This company is an official authorized dealer group for premium European vehicles in Japan, primarily operating in the central Tokyo area. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer.
This company is a group of authorized dealers of premium European cars in Japan, operating primarily in central Tokyo. It is a separate organization from the brand's Japanese subsidiary and operates as an authorized dealer under its authorization. Unlike other dealers, the company offers very high incentives and the opportunity to transfer to an importer.
Ensuring that our service customers are provided with optimal, high-quality advice and support -
Customer Support Coordinator
- IT, Software platform
- IT, Operation&maintenance,Technical support, Technical Help Desk, Retail Sales (B2C), Account Manager (B2B)
- Tokyo
- ¥4,000,000~¥6,500,000
We are a start-up company that introduces technology to an existing industry with a large market in Japan, and develops a platform business to support the efficiency and sophistication of after-sales service in the mobility field. We aim to transform the industry structure and create new value.
We are developing multiple businesses for individuals and corporations, all of which have completed their initial phases and are now in the phase of scaling up.
In addition to accelerating the growth of existing businesses, we are continuously working to launch new businesses.
In the medium to long term, we aim to establish a firm position in this area and grow to become a leading company in Asia.
This position is to provide customer support for the mechanic matching platform so that both parties (mechanics and companies) can use the platform smoothly. -
Field Service Engineer for Mining Equipment
- Manufacturer, Machinery, Equipment
- Aftersales, Service Technician
- Kochi, Chiba
- ¥4,500,000~¥6,500,000
This is a global engineering group specializing in tools and equipment for metal cutting, mining, and construction, as well as advanced materials and technology. It serves industries like automotive, aerospace, and mining worldwide.
A leading global European supplier of equipment and services for mining and rock solutions is seeking an enthusiastic Service Technician to be Your role involves interpreting mechanical designs, ensuring Your role involves interpreting mechanical designs, ensuring safety standards, and providing basic customer communication. -
Service Technician (Body/Paint)|Automobile maintenance and sheet metal painting staff
- Logistics & Transportation, Transportation, Trafic
- Mechanical, Sales・Service Engineer, Service Technician
- Fukuoka, Hokkaido, Tokyo, Saitama, Osaka
- ¥4,700,000~¥6,100,000
As an infrastructure company that supports urban mobility, we are developing an overwhelmingly large parking network in Japan and abroad. In addition, the company is expanding new mobility services such as ride-sharing and car-sharing, building a next-generation mobility infrastructure that connects people to the city, and developing various businesses such as car rental and related financial services.
In addition to its stable business foundation, the company is actively developing new services utilizing digital technology, and sustainable growth is expected. The company is expanding not only domestically but also globally, currently operating overseas in seven countries including the UK, Australia, and New Zealand, providing an environment where you can be involved in large-scale challenges. We are currently expanding overseas in seven countries, including the United Kingdom, Australia, and New Zealand, providing an environment in which you can be involved in large-scale challenges.
We are looking for an experienced car sharing and car rental professional to join our team. We mainly repair bumpers, doors, and fenders, and some of our plants also offer glass repair services. -
Customer Support
- Manufacturer, Machinery, Equipment
- Aftersales, Technical Help Desk, Call Center Operations
- Osaka
- ¥6,300,000~¥6,500,000
This company is a global leader in factory automation and sensing technologies, providing a wide range of innovative products such as sensors, measuring instruments, vision systems, and microscopes. Headquartered in Japan and operating in numerous countries worldwide, it is known for its strong direct sales approach and commitment to delivering high-value technical solutions that support manufacturing productivity and quality improvement. The organization emphasizes speed, innovation, and quality improvement. organization emphasizes speed, innovation, and customer-centric problem solving, enabling clients across various industries to optimize their processes with cutting-edge automation and inspection technologies.
This is a technical support position in which you will accurately assess the situation over the phone and provide easy-to-understand solutions to technical questions and issues related to PLCs and other control equipment from customers. -
Quality Assurance Service Engineer
- IT, Software platform
- Aftersales, Service Technician
- Kanagawa
- ¥6,000,000~¥7,500,000
A joint venture established by a German and a Japanese automotive parts manufacturer to provide climate control systems for vehicles. The joint venture develops heating and air conditioning solutions for buses, trucks, construction vehicles, campers, and other special-purpose vehicles to support improved vehicle comfort and safety in the Japanese market. The joint venture's main strengths are in auxiliary heaters and climate control systems, and it offers sales and after-sales service throughout Japan.
◆Top Share Manufacturer of Heating Systems for Commercial Vehicles
The joint venture between a Japanese company with sales of about 1.5 billion yen in the Japanese commercial vehicle heating system industry and a foreign company with worldwide sales of about 50 billion yen. The company was established as a joint venture between a Japanese company with sales of approximately 1.5 billion yen in the Japanese commercial vehicle heating system industry and a foreign company with worldwide sales of approximately 50 billion yen, and has over 50% market share in Japan.
The company is a joint venture between a Japanese company with sales of approximately 1.5 billion yen and a foreign company with worldwide sales of approximately 50 billion yen.
Be in charge of quality contact/service directly related to customers.
Maintain good quality and increase customer satisfaction through training and other prompt response services. -
Mobility Service Technician|Mobility Service Technician Support
- Manufacturer, Manufacturer-Automotive
- Electronics, Sales・Service Engineer, Sales・Service Engineer, Service Technician
- Tokyo
- ¥4,000,000~¥6,000,000
A company dedicated to helping businesses and public transportation providers transition to electric vehicle (EV) fleets and reduce their carbon footprint. Their mission is to simplify EV adoption by offering comprehensive support, including fleet planning, charging optimization, and energy
With a proven track record in deploying commercial EVs for major logistics and transportation companies, they provide technology-driven By leveraging vehicle and charging data, they enable By leveraging vehicle and charging data, they enable businesses to make smarter, more sustainable mobility decisions.
The front-line engineer is responsible for the installation, inspection, and trouble-shooting of commercial EVs and chargers onsite, and supports stable operation onsite through the selection, procurement, and installation of EV vehicles and chargers, as well as trouble-shooting and inspections after installation. You will also provide technical support for telematics equipment connection and communication, and lead the introduction and operation of next-generation mobility from a technical perspective. -
Investigation of laws and regulations related to technology development and product specifications, acquisition of certification, and external relations
- Manufacturer, Electrical & Electronic
- Aftersales, Regulation&Homologation
- Tokyo
- ¥8,000,000~¥13,000,000
In the automotive parts industry, it is one of the largest companies in Japan in the thermal systems, mobility systems, power train systems, electrification systems, and electronic systems businesses.
Currently, we are focusing on four areas: electrification, connectivity, advanced safety/autonomous driving, and non-in-vehicle business (FA/agriculture)], and in particular, in the field of autonomous driving, we are conducting demonstration experiments on public roads for Lv4 autonomous driving, and are working towards the future of safe and secure mobility systems.
【Recruitment Background】
As the world shifts towards carbon neutrality and digitalization, the creation of new laws and regulations to respond to this is becoming more active in countries around the world, and these laws and regulations greatly affect business strategies and often become technology development goals.
In order to achieve both the realization of an environmental and safe society and our business, we are strengthening our external relations activities that take the lead in laws and regulations, as well as legal compliance and certification support, and we are looking for people who can play an active role in this field.
【Duties】
In order to improve the legal compliance and competitiveness of products, we are in charge of responding to compliance with laws and regulations in each country, lobbying regulatory authorities (external relations), sharing information with planning, design, and sales departments, and obtaining certifications.
Consultation
Our expert team is dedicated to empowering your career change, crafting tailored career plans, and securing the best job opportunities in the automotive and mobility sectors.
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