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After-sales jobs and career trends in the automotive industry
Trends in after-sales jobs
Accelerated digitization
With the proliferation of automated and connected vehicles, there is an increasing need for efficient repair and maintenance (vehicle inspection) of electronic components using diagnostic equipment and vehicle data. There is also a need for after-sales services to accommodate new business models such as car sharing and subscriptions as well as individual owners.
Changes in Vehicle Structure
Electrification & Digitalization While the number of accidents is expected to decrease due to the spread of automated driving and ADAS technology, the demand for physical repairs and parts is also expected to decrease. On the other hand, vehicle knowledge for electrified vehicles is becoming more important due to the widespread use of electrified vehicles. In addition, software-related technologies such as infotainment systems are becoming more complex, creating a need for technicians who are well versed in digital and IT technologies.
Support for internal combustion engine vehicles
Although we are in a transition period such as electrification, internal combustion engine vehicles are still the mainstream. Therefore, engineering-related services will continue to be in demand in after-sales service.
Lack of mechanics
The shortage of auto mechanics is evident in the Japanese market, and companies are required to reform their work styles, such as evaluation systems and wage increases, as well as improve working conditions, and the response to these trends varies from company to company. As the demand for mechanics increases, companies are required to provide a more attractive environment by taking proactive measures such as training mechanics, enhancing technical training, and clarifying career paths.
Job Listings
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Project Manager
- Manufacturer, Aerospace & Robotics
- IT, Program・Project Management, Regulation&Homologation, Program・Project Management
- Kanagawa
- ¥6,000,000~¥10,000,000
It is an international company founded in 2017 and is a pioneer in the third generation of automobiles. The company's main products are shared mobility (robobus and mobile coffee) and personal mobility (ultra-compact vehicle NEV), and it holds more than 200 patents. The products are deployed in more than 30 countries, and the main markets are Europe, Japan, and China. The team has more than 200 members from seven countries, including Italy, the United States, India, and Japan, and has received investment from SOSV Venture Capital in Silicon Valley, Kansei Corporation in China, and TIS Corporation in Japan.
I am in charge of researching trends in domestic and international automobile-related laws and regulations, collecting and organizing information, and deploying it within the company. In addition, we apply for and obtain vehicle certification, negotiate with relevant authorities, and observe examinations.
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Workshop Manager
- Distribution & Retail
- Aftersales, Service Technician, Aftersales Trainer
- Tokyo
- ¥6,000,000~¥8,000,000
This company is an official authorized dealer group for premium European vehicles in Japan, primarily operating in the central Tokyo area. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer.
This company is a group of authorized dealers of premium European cars in Japan, operating primarily in central Tokyo. It is a separate organization from the brand's Japanese subsidiary and operates as an authorized dealer under its authorization. Unlike other dealers, the company offers very high incentives and the opportunity to transfer to an importer.
Ensuring that our service customers are provided with optimal, high-quality advice and support -
Customer Support Coordinator
- IT, Software platform
- IT, Operation&maintenance,Technical support, Technical Help Desk, Retail Sales (B2C), Account Manager (B2B)
- Tokyo
- ¥4,000,000~¥6,500,000
We are a start-up company that introduces technology to an existing industry with a large market in Japan, and develops a platform business to support the efficiency and sophistication of after-sales service in the mobility field. We aim to transform the industry structure and create new value.
We are developing multiple businesses for individuals and corporations, all of which have completed their initial phases and are now in the phase of scaling up.
In addition to accelerating the growth of existing businesses, we are continuously working to launch new businesses.
In the medium to long term, we aim to establish a firm position in this area and grow to become a leading company in Asia.
This position is to provide customer support for the mechanic matching platform so that both parties (mechanics and companies) can use the platform smoothly. -
Field Service Engineer for Mining Equipment
- Manufacturer, Machinery, Equipment
- Aftersales, Service Technician
- Kochi, Chiba
- ¥4,500,000~¥6,500,000
A global European manufacturer specializing in metal cutting, tools and equipment for mining and construction, and advanced material technologies. We provide products and technologies to a wide range of industries worldwide, including automotive, aerospace, and mining.
A leading global European supplier of equipment and services for mining and rock solutions is seeking an enthusiastic Service Technician to be Your role involves interpreting mechanical designs, ensuring Your role involves interpreting mechanical designs, ensuring safety standards, and providing basic customer communication. -
Service Technician (Body/Paint)|Automobile maintenance and sheet metal painting staff
- Logistics & Transportation, Transportation, Trafic
- Mechanical, Sales・Service Engineer, Service Technician
- Hokkaido, Tokyo, Saitama, Osaka
- ¥5,000,000~¥6,100,000
As an infrastructure company that supports urban mobility, we are developing an overwhelmingly large parking network in Japan and abroad. In addition, the company is expanding new mobility services such as ride-sharing and car-sharing, building a next-generation mobility infrastructure that connects people to the city, and developing various businesses such as car rental and related financial services.
In addition to its stable business foundation, the company is actively developing new services utilizing digital technology, and sustainable growth is expected. The company is expanding not only domestically but also globally, currently operating overseas in seven countries including the UK, Australia, and New Zealand, providing an environment where you can be involved in large-scale challenges. We are currently expanding overseas in seven countries, including the United Kingdom, Australia, and New Zealand, providing an environment in which you can be involved in large-scale challenges.
We are looking for an experienced car sharing and car rental professional to join our team. We mainly repair bumpers, doors, and fenders, and some of our plants also offer glass repair services. -
Customer Support
- Manufacturer, Machinery, Equipment
- Aftersales, Technical Help Desk, Call Center Operations
- Osaka
- ¥6,300,000~¥6,500,000
This company is a global leader in factory automation and sensing technologies, providing a wide range of innovative products such as sensors, measuring instruments, vision systems, and microscopes. Headquartered in Japan and operating in numerous countries worldwide, it is known for its strong direct sales approach and commitment to delivering high-value technical solutions that support manufacturing productivity and quality improvement. The organization emphasizes speed, innovation, and quality improvement. organization emphasizes speed, innovation, and customer-centric problem solving, enabling clients across various industries to optimize their processes with cutting-edge automation and inspection technologies.
This is a technical support position in which you will accurately assess the situation over the phone and provide easy-to-understand solutions to technical questions and issues related to PLCs and other control equipment from customers. -
Quality Assurance Service Engineer
- IT, Software platform
- Aftersales, Service Technician
- Kanagawa
- ¥6,000,000~¥7,500,000
A joint venture established by a German and a Japanese automotive parts manufacturer to provide climate control systems for vehicles. The joint venture develops heating and air conditioning solutions for buses, trucks, construction vehicles, campers, and other special-purpose vehicles to support improved vehicle comfort and safety in the Japanese market. The joint venture's main strengths are in auxiliary heaters and climate control systems, and it offers sales and after-sales service throughout Japan.
◆Top Share Manufacturer of Heating Systems for Commercial Vehicles
The joint venture between a Japanese company with sales of about 1.5 billion yen in the Japanese commercial vehicle heating system industry and a foreign company with worldwide sales of about 50 billion yen. The company was established as a joint venture between a Japanese company with sales of approximately 1.5 billion yen in the Japanese commercial vehicle heating system industry and a foreign company with worldwide sales of approximately 50 billion yen, and has over 50% market share in Japan.
The company is a joint venture between a Japanese company with sales of approximately 1.5 billion yen and a foreign company with worldwide sales of approximately 50 billion yen.
Be in charge of quality contact/service directly related to customers.
Maintain good quality and increase customer satisfaction through training and other prompt response services. -
Mobility Service Technician|Mobility Service Technician Support
- Manufacturer, Manufacturer-Automotive
- Electronics, Sales・Service Engineer, Sales・Service Engineer, Service Technician
- Tokyo
- ¥4,000,000~¥6,000,000
A company dedicated to helping businesses and public transportation providers transition to electric vehicle (EV) fleets and reduce their carbon footprint. Their mission is to simplify EV adoption by offering comprehensive support, including fleet planning, charging optimization, and energy
With a proven track record in deploying commercial EVs for major logistics and transportation companies, they provide technology-driven By leveraging vehicle and charging data, they enable By leveraging vehicle and charging data, they enable businesses to make smarter, more sustainable mobility decisions.
The front-line engineer is responsible for the installation, inspection, and trouble-shooting of commercial EVs and chargers onsite, and supports stable operation onsite through the selection, procurement, and installation of EV vehicles and chargers, as well as trouble-shooting and inspections after installation. You will also provide technical support for telematics equipment connection and communication, and lead the introduction and operation of next-generation mobility from a technical perspective. -
Service Advisor
- Distribution & Retail
- Aftersales, Service Technician
- Tokyo
- ¥5,000,000~¥6,300,000
This company is an official authorized dealer group for premium European vehicles in Japan, primarily operating in the central Tokyo area. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer.
This company is a group of authorized dealers of premium European cars in Japan, operating primarily in central Tokyo. It is a separate organization from the brand's Japanese subsidiary and operates as an authorized dealer under its authorization. Unlike other dealers, the company offers very high incentives and the opportunity to transfer to an importer.
A unique opportunity to utilize the latest technology and join the professional team of a luxury German car manufacturer dealership was recently offered. -
Customer Satisfaction Engineer
- Manufacturer, Automotive Parts
- Aftersales, Service Technician, QC・QA
- Kanagawa
- ¥8,000,000~¥10,000,000
It is a global technology company that provides electrification, autonomous driving, and connected technologies for automobiles.
With vehicle electrical/electronic architecture, software, and ADAS at its core, we are developing solutions that support next-generation mobility.
We play a key role in the design of next-generation vehicle architectures,
with locations around the world promoting the development of solutions for connected cars, sensors, and electric vehicles, as well as working towards carbon neutrality.
As a Customer Satisfaction Engineer, you'll be responsible for managing and executing product quality work. You will be responsible for communication and team building between customers and our engineering team/factory, and you will be engaged in quality control work to consider the best problem solution from both perspectives.
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mechanic
- Distribution & Retail
- Aftersales, Service Technician
- Okinawa
- ¥3,000,000~¥4,000,000
We are engaged in a wide range of automobile-related businesses, including the operation of the corporate car rental business, the operation of authorized dealers throughout Japan, and the vehicle sales business.
By understanding the needs of our customers through communication and respecting the autonomy of our employees, we aim to be a company where employees sympathize with the company's direction and realize it together to achieve customer satisfaction.
Dealers expanding in Japan are looking for new mechanics. Because it supports strong EV brands and ensures the best customer satisfaction through reliable technical support. -
Automotive Service Technician
- Distribution & Retail
- Aftersales, Service Technician
- Kagoshima
- ¥3,000,000~¥4,000,000
We are engaged in a wide range of automobile-related businesses, including the operation of the corporate car rental business, the operation of authorized dealers throughout Japan, and the vehicle sales business.
By understanding the needs of our customers through communication and respecting the autonomy of our employees, we aim to be a company where employees sympathize with the company's direction and realize it together to achieve customer satisfaction.
In this position, you will be in charge of vehicle inspection and repair, vehicle inspection and various inspections, general maintenance such as tire and oil changes, fault diagnosis and repair using special tools, installation of car accessories and optional parts, and maintenance explanations and proposals to customers. Other related tasks are also included.
Consultation
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