After-sales jobs and career trends in the automotive industry

Trends in after-sales jobs

Accelerated digitization

With the proliferation of automated and connected vehicles, there is an increasing need for efficient repair and maintenance (vehicle inspection) of electronic components using diagnostic equipment and vehicle data. There is also a need for after-sales services to accommodate new business models such as car sharing and subscriptions as well as individual owners.

Changes in Vehicle Structure

Electrification & Digitalization While the number of accidents is expected to decrease due to the spread of automated driving and ADAS technology, the demand for physical repairs and parts is also expected to decrease. On the other hand, vehicle knowledge for electrified vehicles is becoming more important due to the widespread use of electrified vehicles. In addition, software-related technologies such as infotainment systems are becoming more complex, creating a need for technicians who are well versed in digital and IT technologies.

Support for internal combustion engine vehicles

Although we are in a transition period such as electrification, internal combustion engine vehicles are still the mainstream. Therefore, engineering-related services will continue to be in demand in after-sales service.

Lack of mechanics

The shortage of auto mechanics is evident in the Japanese market, and companies are required to reform their work styles, such as evaluation systems and wage increases, as well as improve working conditions, and the response to these trends varies from company to company. As the demand for mechanics increases, companies are required to provide a more attractive environment by taking proactive measures such as training mechanics, enhancing technical training, and clarifying career paths.

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  • Pre-Delivery Inspection (PDI) Inspector | PDI Inspector

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Service Technician, QC・QA, Technical Help Desk, QC・QA, QC・QA
    • Aichi
    • ¥4,000,000~¥6,000,000

    The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

    Details.

  • Regulatory Affairs Specialist | Legal Certification

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation
    • Kanagawa
    • ¥4,000,000~¥9,000,000

    The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

    Details.

  • Aftersales Services | BEV Accessories Products & Services & Marketing Planning Manager

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation, Aftersales Commercial, Parts & Accessories
    • Kanagawa
    • ¥4,000,000~¥9,000,000

    The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

    In order to enrich the customer's EV ownership experience, you will be in charge of planning and introducing accessory products and new services.
    [Role]
    As a core member of product and service planning, this role is to proactively and consistently take on practical work from planning to market introduction in collaboration with the team and outside the team. In addition to the development of conventional accessories, you will also be involved in creating new customer value required in the EV era.

    Details.

  • Manager of Technical Accounting |

    • Manufacturer, Automotive Parts
    • Accounting & Finance, Financial Planning&Analysis,Cost Controller, Corporate Finance, Treasury, Tax, Technical Help Desk, General Accounting
    • Tokyo
    • ¥5,000,000~¥12,000,000

    It is a Japan-based commercial vehicle manufacturer that develops, manufactures, and sells trucks, buses, and industrial engines. We have production bases and sales networks in Japan and overseas, providing products to more than 170 countries and regions around the world, and are developing manufacturing by leveraging our global network.
    We are also actively promoting electrification and the development of environmental technologies, and are the first to introduce mass-produced light electric trucks to the market. The technical capabilities and high quality cultivated over many years are highly regarded both domestically and internationally, and it is characterized by a diverse corporate culture in which global human resources play an active role.

    You will be a member of the technical accounting team of the newly established holding company and will be mainly responsible for the accounting policy and governance of the entire group.

    As a member of the newly established holding compnay Technical Accounting (Accounting Policy) Team, you will primarily be responsible for the accounting policy and governance operations of the entire group.

    Details.

  • Technical Accountant/Senior Technical Accountant |

    • Manufacturer, Automotive Parts
    • Accounting & Finance, Financial Planning&Analysis,Cost Controller, Corporate Finance, Treasury, Tax, Technical Help Desk, General Accounting
    • Tokyo
    • ¥4,000,000~¥8,000,000

    It is a Japan-based commercial vehicle manufacturer that develops, manufactures, and sells trucks, buses, and industrial engines. We have production bases and sales networks in Japan and overseas, providing products to more than 170 countries and regions around the world, and are developing manufacturing by leveraging our global network.
    We are also actively promoting electrification and the development of environmental technologies, and are the first to introduce mass-produced light electric trucks to the market. The technical capabilities and high quality cultivated over many years are highly regarded both domestically and internationally, and it is characterized by a diverse corporate culture in which global human resources play an active role.

    You will be a member of the technical accounting team of the newly established holding company and will be mainly responsible for the accounting policy and governance of the entire group.

    As a member of the newly established holding company Technical Accounting (Accounting Policy) Team, you will primarily be responsible for the accounting policy and governance operations of the entire group.

    Details.

  • Customer Support |

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Technical Help Desk, Call Center Operations
    • Tokyo
    • ¥4,000,000~¥6,000,000

    The company is a service provider in the mobility field established in 2025 and is developing a business that supports the safety management and operational efficiency of vehicles owned by companies.
    Under the management team, the company operates its business based on multi-billion yen in capital, and was established with investment from multiple companies.
    Our main businesses include driving behavior analysis services aimed at reducing accident risks, and planning, development, and operation of driver assistance systems that visualize and manage the driving status of business vehicles. Through these services, we aim to contribute to improving safety and operational efficiency for companies that use vehicles.

    Customers of the safety management department of corporations who use the traffic accident reduction support service will be supported in successfully utilizing the service and reducing accidents through daily inquiries (email and phone). This position is not only to guide you on how to use the system, but also to be close to customers and to provide effective and efficient follow-up from both people and systems.

    Details.

  • Homologation|Regulatory Certification Specialist

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation
    • Tokyo
    • ¥6,000,000~¥10,000,000

    In the field of short-range mobility, it is a company that continues to grow with a unique business model that combines hardware and services.
    The introduction of transportation services using autonomous driving technology is steadily expanding both domestically and internationally, as they are being introduced to airports and large commercial facilities.
    In addition, we are also providing mobility that can be operated by individuals for tourist attractions and outdoor facilities, expanding the range of usage scenarios.
    In addition to online channels, we are also expanding our distribution network by strengthening partner collaboration.
    In recent years, the number of introductions in overseas markets has increased, increasing our global presence.
    It is attractive that we are promoting the construction of new mobility infrastructure while achieving continuous growth in both product and service axes.

    As a legal certification specialist, you will be in charge of related tasks to accelerate the deployment of short-distance mobility products and services around the world.

    Details.

  • Regulation Monitoring

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation
    • Tokyo, Aichi
    • ¥6,000,000~¥8,500,000

    A global automotive brand that offers innovative and high-quality vehicles. It is known for its products that combine precision engineering with exceptional performance. In the Japan market, the company aims to develop a variety of premium models to improve the enjoyment of driving and contribute to the realization of a sustainable and advanced mobility society.

    This position is responsible for monitoring and collecting automobile-related Japan regulations (new and revised) and providing information to brand headquarters to support regulatory compliance

    Details.

  • Workshop Manager

    • Distribution & Retail
    • Aftersales, Service Technician, Aftersales Trainer
    • Tokyo
    • ¥6,000,000~¥8,000,000

    This company is an official authorized dealer group for premium European vehicles in Japan, primarily operating in the central Tokyo area. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer.

    This company is a group of authorized dealers of premium European cars in Japan, operating primarily in central Tokyo. It is a separate organization from the brand's Japanese subsidiary and operates as an authorized dealer under its authorization. Unlike other dealers, the company offers very high incentives and the opportunity to transfer to an importer.


    Ensuring that our service customers are provided with optimal, high-quality advice and support

    Details.

  • Customer Support Coordinator

    • IT, Software platform
    • IT, Operation&maintenance,Technical support, Technical Help Desk, Retail Sales (B2C), Account Manager (B2B)
    • Tokyo
    • ¥4,000,000~¥6,500,000

    We are a start-up company that introduces technology to an existing industry with a large market in Japan, and develops a platform business to support the efficiency and sophistication of after-sales service in the mobility field. We aim to transform the industry structure and create new value.
    We are developing multiple businesses for individuals and corporations, all of which have completed their initial phases and are now in the phase of scaling up.
    In addition to accelerating the growth of existing businesses, we are continuously working to launch new businesses.
    In the medium to long term, we aim to establish a firm position in this area and grow to become a leading company in Asia.

    This position is to provide customer support for the mechanic matching platform so that both parties (mechanics and companies) can use the platform smoothly.

    Details.

  • Field Service Engineer for Mining Equipment

    • Manufacturer, Machinery, Equipment
    • Aftersales, Service Technician
    • Kochi, Chiba
    • ¥4,500,000~¥6,500,000

    This is a global engineering group specializing in tools and equipment for metal cutting, mining, and construction, as well as advanced materials and technology. It serves industries like automotive, aerospace, and mining worldwide.

    A leading global European supplier of equipment and services for mining and rock solutions is seeking an enthusiastic Service Technician to be Your role involves interpreting mechanical designs, ensuring Your role involves interpreting mechanical designs, ensuring safety standards, and providing basic customer communication.

    Details.

  • Service Technician (Body/Paint)|Automobile maintenance and sheet metal painting staff

    • Logistics & Transportation, Transportation, Trafic
    • Mechanical, Sales・Service Engineer, Service Technician
    • Fukuoka, Hokkaido, Tokyo, Saitama, Osaka
    • ¥4,700,000~¥6,100,000

    As an infrastructure company that supports urban mobility, we are developing an overwhelmingly large parking network in Japan and abroad. In addition, the company is expanding new mobility services such as ride-sharing and car-sharing, building a next-generation mobility infrastructure that connects people to the city, and developing various businesses such as car rental and related financial services.
    In addition to its stable business foundation, the company is actively developing new services utilizing digital technology, and sustainable growth is expected. The company is expanding not only domestically but also globally, currently operating overseas in seven countries including the UK, Australia, and New Zealand, providing an environment where you can be involved in large-scale challenges. We are currently expanding overseas in seven countries, including the United Kingdom, Australia, and New Zealand, providing an environment in which you can be involved in large-scale challenges.

    We are looking for an experienced car sharing and car rental professional to join our team. We mainly repair bumpers, doors, and fenders, and some of our plants also offer glass repair services.

    Details.

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