After-sales jobs and career trends in the automotive industry

Trends in after-sales jobs

Accelerated digitization

With the proliferation of automated and connected vehicles, there is an increasing need for efficient repair and maintenance (vehicle inspection) of electronic components using diagnostic equipment and vehicle data. There is also a need for after-sales services to accommodate new business models such as car sharing and subscriptions as well as individual owners.

Changes in Vehicle Structure

Electrification & Digitalization While the number of accidents is expected to decrease due to the spread of automated driving and ADAS technology, the demand for physical repairs and parts is also expected to decrease. On the other hand, vehicle knowledge for electrified vehicles is becoming more important due to the widespread use of electrified vehicles. In addition, software-related technologies such as infotainment systems are becoming more complex, creating a need for technicians who are well versed in digital and IT technologies.

Support for internal combustion engine vehicles

Although we are in a transition period such as electrification, internal combustion engine vehicles are still the mainstream. Therefore, engineering-related services will continue to be in demand in after-sales service.

Lack of mechanics

The shortage of auto mechanics is evident in the Japanese market, and companies are required to reform their work styles, such as evaluation systems and wage increases, as well as improve working conditions, and the response to these trends varies from company to company. As the demand for mechanics increases, companies are required to provide a more attractive environment by taking proactive measures such as training mechanics, enhancing technical training, and clarifying career paths.

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  • Service Sales Manager

    • Manufacturer, Manufacturer-Automotive
    • Sales, Sales Administration, Service Technician, Sales Operations, Technical Help Desk, Aftersales Commercial
    • Osaka
    • ¥7,000,000~¥10,000,000

    The company is a global leader in sustainable transportation solutions, providing high-quality commercial vehicles and services. The company has a strong presence in the Japanese market, offering innovative solutions that promote efficiency and sustainability in the transportation and logistics industry.

    The company is a global leader in sustainable transport solutions, specializing in premium commercial vehicles and services. Japan, it offers innovative solutions to drive efficiency and sustainability across the transportation and logistics sectors.

    An industry-leading company in the field of heavy vehicles and engines is seeking dynamic professionals to join its team in Japan. With a strong commitment to quality and With a strong commitment to quality and sustainability, this is an exciting opportunity to be part of a company that's shaping the future of transportation.

    Details.

  • Customer Support

    • Manufacturer, Machinery, Equipment
    • Aftersales, Technical Help Desk, Call Center Operations
    • Osaka
    • ¥6,300,000~¥6,500,000

    This company is a global leader in factory automation and sensing technologies, providing a wide range of innovative products such as sensors, measuring instruments, vision systems, and microscopes. Headquartered in Japan and operating in numerous countries worldwide, it is known for its strong direct sales approach and commitment to delivering high-value technical solutions that support manufacturing productivity and quality improvement. The organization emphasizes speed, innovation, and quality improvement. organization emphasizes speed, innovation, and customer-centric problem solving, enabling clients across various industries to optimize their processes with cutting-edge automation and inspection technologies.

    This is a technical support position in which you will accurately assess the situation over the phone and provide easy-to-understand solutions to technical questions and issues related to PLCs and other control equipment from customers.

    Details.

  • Quality Assurance Service Engineer

    • IT, Software platform
    • Aftersales, Service Technician
    • Kanagawa
    • ¥6,000,000~¥7,500,000

    A joint venture established by a German and a Japanese automotive parts manufacturer to provide climate control systems for vehicles. The joint venture develops heating and air conditioning solutions for buses, trucks, construction vehicles, campers, and other special-purpose vehicles to support improved vehicle comfort and safety in the Japanese market. The joint venture's main strengths are in auxiliary heaters and climate control systems, and it offers sales and after-sales service throughout Japan.

    ◆Top Share Manufacturer of Heating Systems for Commercial Vehicles
    The joint venture between a Japanese company with sales of about 1.5 billion yen in the Japanese commercial vehicle heating system industry and a foreign company with worldwide sales of about 50 billion yen. The company was established as a joint venture between a Japanese company with sales of approximately 1.5 billion yen in the Japanese commercial vehicle heating system industry and a foreign company with worldwide sales of approximately 50 billion yen, and has over 50% market share in Japan.
    The company is a joint venture between a Japanese company with sales of approximately 1.5 billion yen and a foreign company with worldwide sales of approximately 50 billion yen.
    Be in charge of quality contact/service directly related to customers.
    Maintain good quality and increase customer satisfaction through training and other prompt response services.

    Details.

  • Mobility Service Technician|Mobility Service Technician Support

    • Manufacturer, Manufacturer-Automotive
    • Electronics, Sales・Service Engineer, Sales・Service Engineer, Service Technician
    • Tokyo
    • ¥4,000,000~¥6,000,000

    A company dedicated to helping businesses and public transportation providers transition to electric vehicle (EV) fleets and reduce their carbon footprint. Their mission is to simplify EV adoption by offering comprehensive support, including fleet planning, charging optimization, and energy
    With a proven track record in deploying commercial EVs for major logistics and transportation companies, they provide technology-driven By leveraging vehicle and charging data, they enable By leveraging vehicle and charging data, they enable businesses to make smarter, more sustainable mobility decisions.

    The front-line engineer is responsible for the installation, inspection, and trouble-shooting of commercial EVs and chargers onsite, and supports stable operation onsite through the selection, procurement, and installation of EV vehicles and chargers, as well as trouble-shooting and inspections after installation. You will also provide technical support for telematics equipment connection and communication, and lead the introduction and operation of next-generation mobility from a technical perspective.

    Details.

  • Regulatory Affairs & Certification | Regulatory Investigation, Certification Acquisition, and External Relations Handling

    • Manufacturer, Electrical & Electronic
    • Legal, Patent, Intellectual Property, Regulation&Homologation, QC・QA
    • Tokyo, Aichi
    • ¥6,000,000~¥11,000,000

    In the automotive parts industry, it is one of the largest companies in Japan in the thermal systems, mobility systems, power train systems, electrification systems, and electronic systems businesses.
    We are currently focusing on four areas [electrification, connected systems, advanced safety/automated driving, and non-vehicle businesses (FA/agriculture)].

    To ensure product regulatory compliance and enhance competitiveness, you will be responsible for investigating laws in various countries, engaging with regulatory authorities (external relations), sharing information with planning, design, and sales departments, and obtaining certifications for compliance responses.

    Details.

  • Service Advisor

    • Distribution & Retail
    • Aftersales, Service Technician
    • Tokyo
    • ¥5,000,000~¥6,300,000

    This company is an official authorized dealer group for premium European vehicles in Japan, primarily operating in the central Tokyo area. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer.

    This company is a group of authorized dealers of premium European cars in Japan, operating primarily in central Tokyo. It is a separate organization from the brand's Japanese subsidiary and operates as an authorized dealer under its authorization. Unlike other dealers, the company offers very high incentives and the opportunity to transfer to an importer.


    A unique opportunity to utilize the latest technology and join the professional team of a luxury German car manufacturer dealership was recently offered.

    Details.

  • Customer Satisfaction Engineer

    • Manufacturer, Automotive Parts
    • Aftersales, Service Technician, QC・QA
    • Kanagawa
    • ¥8,000,000~¥10,000,000

    It is a global technology company that provides electrification, autonomous driving, and connected technologies for automobiles.
    With vehicle electrical/electronic architecture, software, and ADAS at its core, we are developing solutions that support next-generation mobility.


    We play a key role in the design of next-generation vehicle architectures,
    with locations around the world promoting the development of solutions for connected cars, sensors, and electric vehicles, as well as working towards carbon neutrality.

    As a Customer Satisfaction Engineer, you'll be responsible for managing and executing product quality work. You will be responsible for communication and team building between customers and our engineering team/factory, and you will be engaged in quality control work to consider the best problem solution from both perspectives.

    Details.

  • mechanic

    • Distribution & Retail
    • Aftersales, Service Technician
    • Okinawa
    • ¥3,000,000~¥4,000,000

    We are engaged in a wide range of automobile-related businesses, including the operation of the corporate car rental business, the operation of authorized dealers throughout Japan, and the vehicle sales business.
    By understanding the needs of our customers through communication and respecting the autonomy of our employees, we aim to be a company where employees sympathize with the company's direction and realize it together to achieve customer satisfaction.


    Dealers expanding in Japan are looking for new mechanics. Because it supports strong EV brands and ensures the best customer satisfaction through reliable technical support.

    Details.

  • Automotive Service Technician

    • Distribution & Retail
    • Aftersales, Service Technician
    • Kagoshima
    • ¥3,000,000~¥4,000,000

    We are engaged in a wide range of automobile-related businesses, including the operation of the corporate car rental business, the operation of authorized dealers throughout Japan, and the vehicle sales business.
    By understanding the needs of our customers through communication and respecting the autonomy of our employees, we aim to be a company where employees sympathize with the company's direction and realize it together to achieve customer satisfaction.


    In this position, you will be in charge of vehicle inspection and repair, vehicle inspection and various inspections, general maintenance such as tire and oil changes, fault diagnosis and repair using special tools, installation of car accessories and optional parts, and maintenance explanations and proposals to customers. Other related tasks are also included.

    Details.

  • Service Advisor

    • Distribution & Retail
    • Aftersales, Service Technician
    • Kanagawa
    • ¥4,500,000~¥7,000,000

    A prominent automotive dealership in Japan, known for its long-standing reputation for quality service and a diverse premium vehicle line up continues to They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market. They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market.

    This position is responsible for technical assistance duties, including service entry, appointment management, and repair descriptions, while maintaining contact with customers. The position will also support business growth by managing scheduled maintenance and repair hours and performance metrics.

    This position is responsible for technical assistance tasks such as service entry, reservation management, and explaining repair details while maintaining communication with customers. Additionally, it supports business growth through managing regular maintenance, repair times, and performance metrics.

    Details.

  • Luxury Car Service Advisor

    • Distribution & Retail
    • Aftersales, Service Technician
    • Tokyo
    • ¥5,000,000~¥7,000,000

    A strong luxury car dealer which won several awards and expansion plans.

    As a service advisor for a luxury car dealership, you will have the opportunity to provide service worthy of the world's finest automobiles.

    Details.

  • Mechanic Mechanic

    • Distribution & Retail
    • Aftersales, Service Technician
    • Tokyo
    • ¥4,000,000~¥5,500,000

    This company is an official authorized dealer group for premium European vehicles in Japan, primarily operating in the central Tokyo area. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer.

    This company is a group of authorized dealers of premium European cars in Japan, operating primarily in central Tokyo. It is a separate organization from the brand's Japanese subsidiary and operates as an authorized dealer under its authorization. Unlike other dealers, the company offers very high incentives and the opportunity to transfer to an importer.


    A unique opportunity to utilize the latest technology and join the professional team of a luxury German car manufacturer dealership was recently offered.

    Details.

1 2 3 4

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