JOB ID 24530

Quality Assurance Service Engineer

  • IT, Software platform
  • Aftersales, Service Technician
  • Kanagawa
  • ¥6,000,000~¥7,500,000

A joint venture established by a German and a Japanese automotive parts manufacturer to provide climate control systems for vehicles. The joint venture develops heating and air conditioning solutions for buses, trucks, construction vehicles, campers, and other special-purpose vehicles to support improved vehicle comfort and safety in the Japanese market. The joint venture's main strengths are in auxiliary heaters and climate control systems, and it offers sales and after-sales service throughout Japan.

◆Top Share Manufacturer of Heating Systems for Commercial Vehicles
The joint venture between a Japanese company with sales of about 1.5 billion yen in the Japanese commercial vehicle heating system industry and a foreign company with worldwide sales of about 50 billion yen. The company was established as a joint venture between a Japanese company with sales of approximately 1.5 billion yen in the Japanese commercial vehicle heating system industry and a foreign company with worldwide sales of approximately 50 billion yen, and has over 50% market share in Japan.
The company is a joint venture between a Japanese company with sales of approximately 1.5 billion yen and a foreign company with worldwide sales of approximately 50 billion yen.
Be in charge of quality contact/service directly related to customers.
Maintain good quality and increase customer satisfaction through training and other prompt response services.

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Job Description

  • Responsibilities
    We can provide you with either quality or service duties.

    Quality Assurance
    - Primary analysis of defective products
    - Report defect reports to customers
    - Lead quality meetings with internal/external

    Service
    - Maintain good relationship with customers as quality contact and service representative
    - Product/installation/removal for Japanese truck, bus, construction equipment, camper manufacturers, etc.
    - For domestic distributors Plan and implement training for product explanation and installation/repair methods
    ・Respond to product inquiries
  • Requirements
    Why-Why analysis, trait factor diagrams, and other quality tools for problem solving
    Logical thinking, problem and issue solving skills
    Experience as a service engineer or design professional for an automotive parts manufacturer or equipment manufacturer
    Regular driver's license
    Excel, Word, PowerPoint. Outlook, Teams,.
  • Preferred
    -Business English skills
    -Experience working as a service engineer for an automotive parts manufacturer or equipment manufacturer
    -Concerned t
    -Quality statistics
    -Factory audit experience

  • Location
    Kanagawa
  • Salary
    ¥6,000,000~¥7,500,000
  • Attractive
    Points
    No relocation, Over 50% Mid-Career Hires, Weekends and holidays off

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