JOB ID 27226

Track Lead (Hands-on + Bridge) – SAP S/4HANA AMS

  • Manufacturer, Automotive Parts
  • Consulting, IT Consultant
  • Tokyo
  • ¥6,000,000~¥8,900,000

It is a global supplier that was born in 2021 through integration. Our mission is to realize an advanced and sustainable mobility society. It has bases in 27 countries around the world and is active for about 80,000 people. The business domains are wide-ranging, including powertrain, chassis, ADAS and autonomous driving, motorcycles, and aftermarket, and we are demonstrating our strengths in the CASE domain. The company aims to reduce CO2 emissions by 50% by 2030 and is also undergoing large-scale production of motor inverters for EVs. The environment emphasizes diversity and flexible work styles, and supports employee growth and work-life balance.

As a track lead for SAP S/4HANA's operations and maintenance (AMS), this position is responsible for bridging the gap between the Japanese business department and the offshore (mainly Indian) team, while leading the solution of L2/L3 level issues. While ensuring operational quality, governance, and compliance, we will promote stable operation and continuous improvement.

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Job Description

  • Responsibilities
    SAP S/4HANA Incident/Request Response (L2/L3),
    Cause Analysis (RCA), and Implementation
    of Recurrence Prevention Measures Bridge Response
    for Japanese Users and Offshore AMS Teams Compliance
    and Compliance with Operations Management and Quality Improvement
    Compliance (JSOX/ITGC/SoD) Based on ITSM/SLA Knowledge Development and Transfer Promotion
  • Requirements
    Practical experience in SAP functional areas (at least 7 years)
    SAP S/4HANA AMS (Operations and Maintenance) Experience
    Collaborating with
    offshore teams Advanced Japanese Business Problem
    Solving and Ownership
  • Preferred
    EnglishBusiness levelExperience
    using
    ITSM tools (e.g., ServiceNow) Understanding of SAP Integration/Permissions/Technologies
  • Location
    Tokyo
  • Work Style
    Remote working possible, Flex working possible
  • Salary
    ¥6,000,000~¥8,900,000
  • Attractive
    Points
    Japanese company with global opportunities, Childcare support system, Weekends and holidays off, Make use of languages, Major corporation

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