• Top
  • Job Listings
  • CX Director (Automotive) | Customer Transformation Director (Automotive)

JOB ID 28095

CX Director (Automotive) | Customer Transformation Director (Automotive)

  • IT, Software platform
  • Sales, Sales Planning & Analysis, Business Development & Strategy, Account Manager (B2B)
  • Tokyo, Aichi, Osaka
  • ¥11,000,000~¥18,000,000

To directly solve problems for the manufacturing sector, which accounts for about 20% of Japanese industry, we provide SaaS services and
have already successfully raised about 30 billion yen in funding, making us a rapidly growing company.
We are a company that is constantly working to create new systems that change the norms of the industry so that everyone involved in manufacturing can fully demonstrate their inherent strengths.


You will be responsible for everything from identifying customers' management issues to driving business transformation, product delivery, and on-site change management. You will be responsible for OEM Tier 1 companies with sales ranging from several hundred billion yen to several trillion yen, accompanying customers on a multi-year basis while personally pioneering the front lines.

Apply for this job

Job Description

  • Responsibilities
    ・Stakeholder Management | Building strong relationships with diverse stakeholders such as management, division heads, on-site users, and domestic and overseas subsidiaries.
    ・Promoting business transformation directly linked to P/L | Structurally understanding challenges in each department such as design, procurement, production technology, production, and quality, and driving business transformation
    directly linked to customer P/L as a transformation leader. ・Production Preparation Lead Time Shortening Project | Redesigning information integration from process design to mass production startup to structurally resolve bottlenecks in the prototyping and mass production transition phases.
    ・Contribution to product delivery and new products | Responsible for delivery in collaboration with the Product department, contributing to
    requirements definition for new products for the automotive industry ・Maximizing NRR | Collaborate with the sales department to contribute to maximizing NRR through upsell and cross-selling. Led
    global expansion to overseas affiliates at his own request and team management | Led several customer success department members and, with limited involvement from his superiors, autonomously promoted customer business transformation.
  • Requirements
    ・Experience as an owner in driving
    business transformation projects that deliver value ranging from several hundred million yen to several billion yen ・Experience driving
    complex stakeholder management in large corporations as an owner ・Experience presenting and making proposals to executives and division heads
  • Preferred
    ・Experience
    in product delivery and requirements definition ・Work experience
    in manufacturing (especially the automotive industry) ・Experience implementing
    solutions for manufacturing (especially automotive) (PLM, CAD, SCM, etc.) ・Manager or higher experience
    at consulting firms ・Experience in customer success at SaaS or AI product companies
  • Location
    Tokyo, Aichi, Osaka
  • Work Style
    Remote working possible, Flex working possible
  • Salary
    ¥11,000,000~¥18,000,000
  • Attractive
    Points
    Japanese company with global opportunities, Stock options available, Over 50% Mid-Career Hires, Childcare support system, Weekends and holidays off, Make use of languages, Major corporation, Venture Company, New businesses and services

Apply for this job

Return to list

Related Jobs

Technical Sales Manager for Space Technologies

  • Manufacturer, Aerospace & Robotics
  • Executive Management, Business planning・Business management, Sales Operations, Sales Planning & Analysis, Business Development & Strategy, Account Manager (B2B)
  • Ibaraki, Tokyo
  • ¥6,000,000~¥9,000,000

A well known Japanese space company with locations in three countries. this company works to improve communication technology in the space sector. By leveraging satellite simulation technology and spacecraft communication hardware they aim to connect telecommunications on a planetary level. By leveraging satellite simulation technology and spacecraft communication hardware they aim to connect telecommunications on a planetary level.

In this role you will be the bridge between the customer and the engineering team, helping turn complex customer needs into solutions that can actually be built and delivered with real world impact from your contribution. You’ll work directly with customers in Japan and overseas, shape the technical proposal with engineers and project managers, and take ownership of specifications, pricing, schedules, and technical negotiations through to agreement. Your work will help advance the Japanese space industry and humanity's space faring capabilities.

Details.

Key Account Manager

  • Manufacturer, Electrical & Electronic
  • Sales, Sales Planning & Analysis, Business Development & Strategy, Account Manager (B2B)
  • Kanagawa
  • ¥5,000,000~¥7,000,000

This company is a global automotive technology supplier specializing in advanced sensing systems, electrification, and intelligent mobility solutions.
Leveraging its strong R&D capabilities, the company operates globally and is working in collaboration with major automakers (OEMs) to develop next-generation safety and in-vehicle technologies.

This is a sales planning and corporate sales position responsible for products such as monitors and cameras for 24V commercial vehicles, including trucks and buses.
As the primary point of contact for key customers, you will handle daily inquiries while also being responsible for acquiring new customers, expanding sales to existing customers, promoting new products, preparing quotes, and planning sales strategies.
This position involves a wide range of responsibilities beyond just sales activities, including internal coordination, order processing, and managing trade show participation.

Details.

Regional Sales Manager/Director

  • Manufacturer, Electrical & Electronic
  • Sales, Sales Planning & Analysis, Business Development & Strategy, Account Manager (B2B)
  • Kanagawa
  • ¥12,000,000~¥15,000,000

This company is a global automotive technology supplier specializing in advanced sensing systems, electrification, and intelligent mobility solutions.
Leveraging strong research and development capabilities, it operates globally and collaborates with major automakers (OEMs) to develop next-generation safety and interior technologies.

In this role you will be responsible for regional sales strategy, business development, customer management, and sales-team leadership for major Japanese automotive OEM accounts.

You will develop and execute commercial strategies to drive revenue growth, order intake, market share, and profitability, while representing the business to key customers.

Details.

Sales Planning | Sales Planning

  • Executive Management, Management Planning・Corporate strategy, Sales Planning & Analysis, Business Development & Strategy, Account Manager (B2B)
  • Tokyo
  • ¥6,000,000~¥10,000,000

This company, established in 2025, is a service provider in the mobility sector, operating businesses that support the safety management and operational efficiency of the vehicles owned by companies.
Under management, the company operates its business based on capital worth several billion yen and was established with investments from multiple companies.
Its main businesses include driving behavior analysis services aimed at reducing accident risks and planning, development, and operation of driver assistance systems that visualize and manage the driving status of work vehicles. Through these services, the company aims to contribute to improving safety and operational efficiency for companies using vehicles.

With the mission of "Making safe driving a habit a given," it supports logistics and mobility in Japan. The company has grown to a scale of over 100,000 contracted vehicles and over 300,000 service users, and has been adopted by several leading enterprise companies in the industry.

At this time, as the sales team is expanding, you will be responsible for promoting sales planning aimed at further strengthening the sales capabilities of both organizations and individuals.

Details.

Overseas Business Development Division

  • Manufacturer, Aerospace & Robotics
  • Sales, Sales Planning & Analysis, Business Development & Strategy, Account Manager (B2B)
  • Tokyo, Aichi, Osaka
  • ¥9,000,000~¥12,000,000

A pioneering startup in advanced air mobility, founded in 2018, is leading the development of cutting-edge eVTOL (flying car) technology to transform With a diverse team from automotive, aerospace, consulting, and startup sectors, the company offers a fast-paced, hands-on environment where employees shape the future of urban and regional mobility. With a diverse team from automotive, aerospace, consulting, and startup sectors, the company offers a fast-paced, hands-on environment where employees shape the future of urban and regional mobility. Now expanding its business through market research, new business models, proof-of-concept testing, and strategic partnerships, this is a rare chance to join a team driving a once-in-a-century mobility revolution.

You will be responsible for implementing the "flying car (eVTOL)" in the Japanese domestic market and driving commercialization with strong leadership. In the highly uncertain cutting-edge mobility business, you will personally approach the top customer base, logically manifest latent needs, and closely collaborate with management and technical teams to pioneer unprecedented markets through your sales capabilities, making it a rewarding role.

You will be responsible for planning, strategizing, and supporting the execution of initiatives to bring our innovative flying car products and services to market and ensure business success. This role involves developing new business hypotheses, creating new business opportunities, validating business models, and driving commercialization efforts.

Details.

Consultation

Our expert team is dedicated to empowering your career change, crafting tailored career plans, and securing the best job opportunities in the automotive and mobility sectors.

Connect with Us

Search by Location