- Top
- Job Listings
- CX Director (Automotive) | Customer Transformation Director (Automotive)
JOB ID 28095
CX Director (Automotive) | Customer Transformation Director (Automotive)
- IT, Software platform
- Sales, Sales Planning & Analysis, Business Development & Strategy, Account Manager (B2B)
- Tokyo, Aichi, Osaka
- ¥11,000,000~¥18,000,000
To directly solve problems for the manufacturing sector, which accounts for about 20% of Japanese industry, we provide SaaS services and
have already successfully raised about 30 billion yen in funding, making us a rapidly growing company.
We are a company that is constantly working to create new systems that change the norms of the industry so that everyone involved in manufacturing can fully demonstrate their inherent strengths.
You will be responsible for everything from identifying customers' management issues to driving business transformation, product delivery, and on-site change management. You will be responsible for OEM Tier 1 companies with sales ranging from several hundred billion yen to several trillion yen, accompanying customers on a multi-year basis while personally pioneering the front lines.
Job Description
-
- Responsibilities
- ・Stakeholder Management | Building strong relationships with diverse stakeholders such as management, division heads, on-site users, and domestic and overseas subsidiaries.
・Promoting business transformation directly linked to P/L | Structurally understanding challenges in each department such as design, procurement, production technology, production, and quality, and driving business transformation
directly linked to customer P/L as a transformation leader. ・Production Preparation Lead Time Shortening Project | Redesigning information integration from process design to mass production startup to structurally resolve bottlenecks in the prototyping and mass production transition phases.
・Contribution to product delivery and new products | Responsible for delivery in collaboration with the Product department, contributing to
requirements definition for new products for the automotive industry ・Maximizing NRR | Collaborate with the sales department to contribute to maximizing NRR through upsell and cross-selling. Led
global expansion to overseas affiliates at his own request and team management | Led several customer success department members and, with limited involvement from his superiors, autonomously promoted customer business transformation.
-
- Requirements
- ・Experience as an owner in driving
business transformation projects that deliver value ranging from several hundred million yen to several billion yen ・Experience driving
complex stakeholder management in large corporations as an owner ・Experience presenting and making proposals to executives and division heads
-
- Preferred
- ・Experience
in product delivery and requirements definition ・Work experience
in manufacturing (especially the automotive industry) ・Experience implementing
solutions for manufacturing (especially automotive) (PLM, CAD, SCM, etc.) ・Manager or higher experience
at consulting firms ・Experience in customer success at SaaS or AI product companies
-
- Location
- Tokyo, Aichi, Osaka
-
- Work Style
- Remote working possible, Flex working possible
-
- Salary
- ¥11,000,000~¥18,000,000
-
- Attractive
Points - Japanese company with global opportunities, Stock options available, Over 50% Mid-Career Hires, Childcare support system, Weekends and holidays off, Make use of languages, Major corporation, Venture Company, New businesses and services
- Attractive
Consultation
Our expert team is dedicated to empowering your career change, crafting tailored career plans, and securing the best job opportunities in the automotive and mobility sectors.
Search by Industry
Search by Job Type
Search by Location
- Top
- Job Listings
- Overseas Business Development Division