Warranty Specialist

APAC Technical Support Engineer

This prestigious automotive brand is synonymous with motorsports excellence and luxury performance. With a rich racing heritage, it seamlessly blends cutting-edge technology from the track into its high-performance road cars.

Your core objective is to ensure an enhanced customer experience by adding value at every interaction and ensuring that time off road is minimized for Your core objective is to ensure an enhanced customer experience by adding value at every interaction and ensuring that time off road is minimized for every customer.

The Mobile Technical Support Engineer is responsible for providing expert technical support to the Asia Pacific Retailer network. Reporting to the Head of Aftersales APAC, you will be a pivotal member of the support team, taking ownership of complex technical issues submitted from the retailer network and leading them through to resolution via the Technical Request system or on-site Retailer visits. You will be responsible for providing solutions and You will be responsible for providing solutions and surpassing the expectations of both Retailers and customers.

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EV/ICE Service Engineer

A leading global automotive manufacturer operating in Japan, this company is committed to advancing sustainable mobility by accelerating the transition to electric vehicles. Their goal is to introduce innovative battery electric vehicle (BEV) products tailored for the Japanese market, supporting a cleaner and more environmentally friendly transportation future. Their goal is to introduce innovative battery electric vehicle (BEV) products tailored for the Japanese market, supporting a cleaner and more environmentally friendly transportation future.

As one of the world's leading automakers with operations in Japan, we are committed to promoting sustainable mobility by accelerating the transition to electric vehicles. We aim to support a cleaner, greener transportation future by introducing innovative battery electric vehicle (BEV) products suited to the Japanese market.

In this role you will function as the technical liaison between Purchasing, Engineering, Manufacturing, and suppliers to resolve quality issues, implement and monitor advanced quality planning, and provide technical support at suppliers. In this role you will function as the technical liaison between Purchasing, Engineering, Manufacturing, and suppliers to resolve quality issues, implement and monitor advanced quality planning, and provide technical support at suppliers. Some guidance from the supervisor is available to handle unusual situations. This function identifies suppliers and work with them to improve performance in quality, service, service, and quality management activities. Work is of a difficult nature in involving a high level of creativity and initiative.

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Quality Management (Recall, Warranty and Campaigns)

This company represents a portfolio of premium vehicles that combine advanced engineering, refined design, and exceptional quality. reputation in the global automotive industry, it offers a diverse range of models to suit different customer lifestyles, from performance-oriented Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands out in the premium segment.

A premium automotive importer is looking for a new Quality Manager. You will be responsible for providing recall, campaign, and all quality-related You will be responsible for providing recall, campaign, and all quality-related support for all dealers, analyzing quality data and strategically implementing actions based on the findings, managing all warranty-related activities, and overseeing budget control as well as team management. activities, and overseeing budget control as well as team management.

The brand is known for sophisticated, high-performance vehicles that combine luxury and precision engineering. With a heritage rooted in motorsports, the brand has created vehicles that are visually appealing and mechanically advanced. From iconic sports cars to versatile SUVs, they offer a one-of-a-kind driving experience with unique design and unparalleled handling.

We are a European premium automotive importer looking for a new Quality Manager. The role will be responsible for providing recalls, campaigns, and quality-related support to dealers nationwide, analyzing quality data and strategically implementing measures. The role will also include overseeing warranty related activities, budget management, and team management.

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Aftersales Manager

A prominent automotive dealership in Japan, known for its long-standing reputation for quality service and a diverse premium vehicle line up continues to They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market. They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market.

In this role, you will oversee all service operations of the luxury automotive dealership, ensuring the highest customer satisfaction, operational efficiency, and financial performance. This role is critical to ensuring the reputation of the luxury brand through exceptional service delivery, operational planning, and team leadership.

In this role you will oversee all service operations for a luxury automotive dealership, ensuring the highest standards of customer satisfaction, operational efficiency, and financial performance. This role is pivotal in guaranteeing the luxury brand's reputation through exceptional service delivery, operational planning, and team leadership. This role is pivotal in guaranteeing the luxury brand's reputation through exceptional service delivery, operational planning, and team leadership.

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