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JP

JOB ID 24968

Customer Program Manager

  • Manufacturer, Automotive Parts
  • Electronics, Program・Project Management
  • Tokyo
  • ¥8,000,000～¥10,000,000

This global leader in connected technologies specializes in providing premium audio, visual, and telematics solutions, particularly for automotive, consumer, and enterprise markets. With a strong presence in Japan, the company develops advanced in-car audio systems, connected services, and infotainment solutions, often integrating AI and cloud-based technologies. Their focus includes enhancing in-vehicle experiences through high-quality sound, smart connectivity, and software-driven solutions, making them a Their focus includes enhancing in-vehicle experiences through high-quality sound, smart connectivity, and software-driven solutions, making them a key player in the automotive and consumer electronics industries.

The Program Manager acts as the "Program CEO," leading cross-functional teams to develop and launch automotive products and This role demands full lifecycle ownership-from new business acquisition through stable production-balancing cost, quality, schedule, and customer satisfaction. The ideal candidate brings technical depth, strong leadership, and bilingual (English/Japanese) skills. The ideal candidate brings technical depth, strong leadership, and bilingual (English/Japanese) communication skills to manage complex programs effectively.

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Job Description

  • Responsibilities
    Lead cross-functional teams in product and service development from concept through launch to stable production.
    Serve as the primary customer Serve as the primary customer interface, particularly with Japan OEMs, ensuring alignment on program objectives, schedules, and deliverables.
    Manage program risk, budgets, schedules, and BOM costs; coordinate change management and issue resolution.
    Manage program risk, budgets, schedules, and BOM costs; coordinate change management and issue resolution. Drive new business opportunities including PoC, RFI/RFQ, and ensure alignment between internal teams and customer expectations.
    Lead the internal customer interface team and ensure effective communication of customer requirements across engineering and program management.
    Oversee resource allocation, equipment needs, and adherence to best practices and engineering processes.
  • Requirements
    Bachelor's degree in a technical field or equivalent experience.
    Minimum 5 years' experience in product development and/or
    Hands-on experience in at least one technical area (software, hardware, mechanical, or manufacturing).
    Track record of launching at least one product from business commitment to stable production.
    Track record of launching at least one product from business commitment to stable production. Experience interfacing with Japanese OEMs.
    Strong skills in cross-functional Strong skills in cross-functional leadership, problem solving, negotiation, P&L awareness, and communication.
    Fluent in English and Japanese.
    Willingness to travel up to 10%.
    Ability to work onsite or remotely with short-notice office visits.
    Clean driving record and successful background check.
  • Preferred
    Experience working directly with Honda.
    Master's degree or MBA.
    PMP certification.
    Background in automotive Tier 1 electronics.
    Direct Direct customer-facing experience.
  • Location
    Tokyo
  • Work Style
    Remote working possible, Flex working possible
  • Salary
    ¥8,000,000～¥10,000,000
  • Attractive
    Points
    Foreign capital company, Make use of languages, Management Position

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