Customer Success

Contact Center SV candidate

As an infrastructure company that supports urban mobility, we are developing a parking lot network that boasts an overwhelming scale in Japan and overseas. In addition, the company is expanding new mobility services such as ride-sharing and car sharing, building a next-generation mobility platform that connects people and cities, and is also developing various businesses such as car rentals and related financial services.
In addition to its stable business foundation, we are actively working on the development of new services using digital technology, and sustainable growth is expected. We are expanding not only domestically but also globally, and currently have an environment where we can expand overseas and take on large-scale challenges in seven countries, including the United Kingdom, Australia, and New Zealand. At the forefront of changing the way society moves, the field where you can build your own career is expanding.

As a "Contact Center SV" in the department that provides sales support for corporations, you will be mainly in charge of operation and quality control tasks as an SV, such as operator education and development, performance management, and the creation of scripts, talk schemes, and manuals. Eventually, you will be able to expand your career to a role that plays a core role in the operation of the center, such as creating a corporate sales support system, improving operations, team management, planning, and making sales proposals.

Details.