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JOB ID 24956
Customer Success
- IT, Software platform
- Sales, Retail Sales (B2C), Account Manager (B2B)
- Tokyo, Aichi, Osaka
- ¥4,500,000~¥12,000,000
We provide Saas services to solve direct problems in the manufacturing industry, which accounts for approximately 20% of Japanese industry.
We have already succeeded in raising approximately 30 billion yen in funding, and are currently a rapidly growing company.
It has already succeeded in raising approximately 30 billion yen in funding and is currently growing rapidly.
We promote operational efficiency and sophistication and realize the release of potential for all stakeholders engaged in manufacturing through implementation support for our clients.
We are able to approach the essence of the manufacturing business because we are close to solving issues in the complex and multi-layered value chain of the manufacturing industry.
Job Description
-
- Responsibilities
- Design and execute
company-wide transformation projects and account strategies in the automobile, electrical, heavy electronics, etc./manufacturing fields/directly face management and managers, and lead
the solution of management issues through business reform and data utilization (various data linkages in the manufacturing value chain). Various MeasuresRealize behavior change
in the field that contributes to solving management issues by implementing PDCAThe design and promote
upselling, cross-selling, and continuous account growth based on customer resultsCreation and asset creation
of best practices in the manufacturing industry in general and industry-specific Collaboration to enhance CADDi functions and maximize customer value with one of Japan's leading in-house engineers
-
- Requirements
- Those
who have at least 2 years of experience in customer negotiations *Employees with the following experiences
have some experience in the manufacturing industry (procurement, design, production management, production technology, sales, etc.)
Customer success experience
in SaaS productsBtoB sales experience
in SaaS products/IT industry/manufacturing Experience
in the consulting industry Other experiences in business planning and corporate planning
-
- Preferred
- Have accumulated know-how and experience in the manufacturing domain
Can identify issues through in-depth dialogue with customers and continue to honestly turn the process of developing solutions
Are excited by the high degree of uncertainty and can take action and make improvements
Have energy and enthusiasm to face and solve customer issues
Appropriate for the product Able to collaborate smoothly with the development team, including providing appropriate and constructive feedback on the product
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- Location
- Tokyo, Aichi, Osaka
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- Work Style
- Remote working possible, Flex working possible
-
- Salary
- ¥4,500,000~¥12,000,000
-
- Attractive
Points - Stock options available, Over 50% Mid-Career Hires, Weekends and holidays off, Global Mobility, Major corporation, Venture Company, Management Position
- Attractive
Consultation
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