Register

JP

JOB ID 24956

Customer Success (Manager/Leader)

  • Manufacturer, Machinery, Equipment
  • Sales, Retail Sales (B2C), Account Manager (B2B)
  • Tokyo
  • ¥4,500,000～¥12,000,000

The company provides Saas services to solve direct problems in the manufacturing industry, which accounts for approximately 20% of Japanese industry.
The company has already succeeded in raising approximately 30 billion yen in funding and is currently growing rapidly.
It is a company that is working daily to create a “new system” that will change the common sense of the industry in order to maximize the power of all people involved in “manufacturing”.
Join a company that develops business with a sense of urgency and speed, while improving your skills and salary.


We are looking for a person who is willing to work in a fast-paced business environment, and who is willing to increase your skills and salary while working for a fast-paced company.
We are able to get close to the essence of the manufacturing business because we are close to solving issues in the complex and multi-layered value chain of the manufacturing industry.

Apply for this job

Job Description

  • Responsibilities

    ＜Consulting and utilization support for data utilization (collaboration of various data existing in the manufacturing value chain) for solving clients “business issues and business growth
    ・Planning and implementation of measures to maximize clients” business efficiency and sophistication through support for CADDi utilization (PDCA promotion)
    ・Development of business frames to realize customer success operations and promotion of knowledge modeling ・Development of CADDi functions with the best in-house engineers in Japan and promotion of knowledge modeling Planning and implementation of measures to maximize client operational efficiency and business sophistication by supporting the use of CADDi (PDCA promotion)
    ・Development of business frames to realize customer success operations and promotion of knowledge modeling
    ・Collaboration with leading in-house engineers in Japan to enhance CADDi functions and maximize value provided to clients
    ・High-level balance between value provided to clients and CADDi business plans Develop and promote account plans
  • Requirements
    Some experience in manufacturing (procurement, design, production management, production engineering, sales, etc.)
    Customer success experience in SaaS products
    BtoB sales experience in SaaS products/IT/manufacturing
    Business planning, sales, customer success experience in service/human resources industry
    Consulting Industry experience
    Other business planning and corporate planning experience
  • Preferred
    Have accumulated know-how and experience in the manufacturing domain
    Can identify issues through in-depth dialogue with customers and continue to honestly turn the process of developing solutions
    Are excited by the high degree of uncertainty and can take action and make improvements
    Have energy and enthusiasm to face and solve customer issues
    Appropriate for the product Able to collaborate smoothly with the development team, including providing appropriate and constructive feedback on the product
  • Location
    Tokyo
  • Work Style
    Remote working possible, Flex working possible
  • Salary
    ¥4,500,000～¥12,000,000
  • Attractive
    Points
    Stock options available, Over 50% Mid-Career Hires, Weekends and holidays off, Global Mobility, Major corporation, Venture Company, Management Position

Apply for this job

Return to list

Related Jobs

Sales Manager (Used Car Sales Division Leader)

  • Distribution & Retail
  • Sales, Retail Sales (B2C), Account Manager (B2B)
  • Kanagawa
  • ¥10,000,000～¥15,000,000

A prominent automotive dealership in Japan, known for its long-standing reputation for quality service and a diverse premium vehicle line up continues to They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market. They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market.

You will be responsible for overseeing the used car sales division at the premium automotive brand locations. This includes managing inventory, ensuring high customer satisfaction, and leading the sales team to achieve financial goals.

Details.

Premium Car Sales Manager

  • Distribution & Retail
  • Sales, Retail Sales (B2C), Account Manager (B2B)
  • Kanagawa
  • ¥8,000,000～¥10,000,000

A prominent automotive dealership in Japan, known for its long-standing reputation for quality service and a diverse premium vehicle line up continues to They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market. They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market.

- As a manager, you will lead a sales team and monitor revenue, customer satisfaction, and other key metrics. You will be responsible for setting sales plans, tracking KPIs, managing budgets, and ensuring a high level of customer service. This role also includes new vehicle order management, inventory management, and overseeing the performance of sales consultants and managers.

- As a manager you will lead the sales team, oversee revenue, customer satisfaction, and other key metrics. The role will also involve managing new vehicle orders, stock management, and overseeing the performance of sales consultants and managers. The role will also involve managing new vehicle orders, stock management, and overseeing the performance of sales consultants and managers.

Details.

Consultation

Our expert team is dedicated to empowering your career change, crafting tailored career plans, and securing the best job opportunities in the automotive and mobility sectors.

Connect with Us

Search by Industry

Search by Job Type

Search by Location