JOB ID 27557

Claims Adjuster (Warranty Specialist)

  • Manufacturer, Manufacturer-Automotive
  • Aftersales, Warranty
  • Aichi
  • ¥4,000,000~¥6,000,000

A global automotive brand offering innovative and high-quality vehicles. It is known for its products that combine precise engineering with outstanding performance. In the Japanese market, we aim to offer a variety of premium models, enhancing the joy of driving while contributing to the realization of a sustainable and advanced mobility society.

This position will utilize dealership operational knowledge and automotive technical and structural knowledge to handle warranty tasks for brands.

Apply for this job

Job Description

  • Responsibilities
    [Job Description]
    1) Validity
    assessment of warranty claims from dealers 2) Analysis of weaknesses and implementation of
    improvement measures based on the results of judgments 3) Negotiations, consultations, and improvement guidance
    with dealers 4) Timely information dissemination to dealers (meeting planning and management, letter writing and dissemination, etc.)
    5) Operation of special support and improvement proposals after warranty expiration
  • Requirements
    1) About 2 years of
    service experience at a car dealership 2) Basic knowledge or interest
    in automobile structure, parts, and maintenance 3) Practical experience in MS Office (Excel, Word, PowerPoint)
    4) Native-level Japanese and communication skills (explanations and persuasion to dealerships)
    5) To maximize team results, Team workers who can proactively share information and consult with others
  • Location
    Aichi
  • Work Style
    Remote working possible, Flex working possible
  • Salary
    ¥4,000,000~¥6,000,000
  • Attractive
    Points
    No relocation, Foreign capital company

Apply for this job

Return to list

Related Jobs

Mining Equipment Service Manager

  • Manufacturer, Machinery, Equipment
  • Aftersales, Warranty, Aftersales Commercial, Parts & Accessories, Account Manager (B2B)
  • Kanagawa
  • ¥8,000,000~¥16,000,000

This is a global engineering group specializing in tools and equipment for metal cutting, mining, and construction, as well as advanced materials and technology. It serves industries like automotive, aerospace, and mining worldwide.

A leading global European supplier of equipment and services for mining and rock solutions is seeking an enthusiastic Service Manager. You will lead the Technical Support, Service Center, and Area Service teams supporting large-scale construction and mining equipment, including drilling machines, concrete spraying machines , and transport vehicles. You will oversee machine installation, after-sales service, technical support, warranty claim reviews, and service partner management while working closely with construction, quarrying, mining, and tunneling customers across Japan. The role also involves domestic and international travel to provide technical support and resolve customer issues on-site.

Details.

Afterservice Manager

  • Distribution & Retail
  • Aftersales, Warranty, Aftersales Commercial, Parts & Accessories
  • Kanagawa
  • ¥8,000,000~¥10,000,000

A prominent automotive dealership in Japan, known for its long-standing reputation for quality service and a diverse premium vehicle line up continues to They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market. They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market.

The Service Manager manages and supervises all aspects of the service department and related operations, and is responsible for the department's profitability, including staffing, operational efficiency, and profitability. 
We formulate business plans including setting sales targets for the service department, set various management goals (KPIs) necessary to maintain productivity and efficiency of service operations, including personnel and facility operation plans to achieve them, and implement management measures.
The service manager aims to expand the division's business, achieve various internal and external KPIs, including ensuring profitability and improving customer satisfaction, and contribute to the brand's handling in accordance with the company's MVV.

Details.

Warranty Specialist

  • Manufacturer, Manufacturer-Automotive
  • Aftersales, Warranty
  • Tokyo
  • ¥6,500,000~¥9,500,000

This company represents a portfolio of premium vehicles that combine advanced engineering, refined design, and exceptional quality. reputation in the global automotive industry, it offers a diverse range of models to suit different customer lifestyles, from performance-oriented Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands Its focus on innovation, safety, and customer satisfaction ensures a driving and ownership experience that stands out in the premium segment.

A famous automotive importer is looking for a new Warranty Specialist. The role is responsible for managing and administering all aspects of warranty operations, including claim processing, data analysis, policy and procedure updates, warranty audits, pricing strategy, dealer support, training, and training. The role is responsible for managing and administering all aspects of warranty operations, including claim processing, data analysis, policy and procedure updates, warranty audits, pricing strategy, dealer support, training, and quality management activities to ensure effective warranty and service operations. and quality management activities to ensure effective warranty and service operations.

Premium Automotive Importer is seeking a new Warranty Specialist. This position is responsible for managing and administering all aspects of warranty operations, including claims processing, data analysis, policy and procedure updates, warranty audits, pricing strategies, dealer support, training, and quality control operations to ensure effective warranty and service operations.

Details.

Consultation

Our expert team is dedicated to empowering your career change, crafting tailored career plans, and securing the best job opportunities in the automotive and mobility sectors.

Connect with Us

Search by Location