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- UX Customer Project Lead
JOB ID 27920
UX Customer Project Lead
- Manufacturer, Electrical & Electronic
- IT, Program・Project Management, Program・Project Management
- Kanagawa, Aichi
- ¥9,000,000~¥12,000,000
As a global automotive parts supplier operating in 57 countries, we focus on major industry megatrends such as autonomous driving, electrification, and connectivity, shaping the future of mobility. Established in 2000 as a joint venture with a major Japanese company, we have our headquarters and engineering center in Yokohama, providing development, technology, and products to Japanese customers.
As project management and technical contact connecting customers (JOEM) and our development base (Singapore), you will lead the entire product development project.
You will accurately understand customer needs, deploy them within our internal development team, oversee relevant departments to achieve various milestones, and drive projects from a technical perspective.
Job Description
-
- Responsibilities
- 【Main Tasks】
(1) Lead the local R&D project team between the customer and the R&D base (Singapore), managing all project activities, operational tasks, and JOEM milestones.
(2) Lead communication with the project manager of the JOEM (customer) regarding technical and scheduling matters.
(3) Manage the local R&D team and lead the product development team (such as Singapore) to meet customer expectations and requirements (cross-cultural bridging function).
(4) Accurately understand customer expectations and requirements and appropriately communicate them to the organization.
(5) Understand both our company and the customer's organizations, and anticipate and promote appropriate consultations not only with the customer's design department but also with other departments such as HW/SW specialist teams, testing teams, and product planning teams. Acts as a bridge between the customer design department and each customer department.
(6) Build and maintain relationships with key members of the customer and product development team (such as Singapore, PM, TPL, SPM, etc.).
(7) Timely escalate important matters to CCE and management.
【Main Responsibilities】
(1) Plan and operate project management meetings with customers, and coordinate with local and product development teams before and after meetings.
(Including matters related to key issues, milestones, reviews, specification releases, DR/EC/VC, etc.)
(2) Clarify technical issues, questions, and proposals, and follow up in a way that both customers and our company are satisfied with.
(3) Promote DSR (Design Study Request) projects related to technical domains and collaborate with PMs, sales, and R&D teams.
(4) Promote DTC (Design To Cost) activities related to technical domains and collaborate with PMs, sales, and R&D teams.
(5) Collaborate with sales and PMs to ensure the safe delivery of sample products and coordinate parts maturity internally and externally.
(6) Share know-how and lessons learned from customers and past projects to prevent recurrence of similar issues.
(7) Ensure
that internal coordination and discussions are conducted before meetings with customers regarding major issues (escalation matters, deviations, etc.). (8) Support data exchange (two-way) between our company and customers.
(9) Support QIA (Question and Answer) discussions with customers to resolve unclear requirements.
(10) Participate in customer management meetings and report project progress to customer management.
-
- Requirements
- ・Experience in any of the following areas: software/system/hardware at a manufacturer (experience in the automotive industry is a plus)
・Experience
in automotive electronic components (experience with displays is a plus)
・English business level
・Teamworker with high autonomy and quick agility
-
- Preferred
- Experience
with in-vehicle interior devices/ECUs, knowledge and experience in requirements management tools (e.g., DOORS),
more than 3 years of experience in related fields: more preferred
, more than 5 years of experience in related fields: ideal
-
- Location
- Kanagawa, Aichi
-
- Work Style
- Remote working possible, Flex working possible
-
- Salary
- ¥9,000,000~¥12,000,000
-
- Attractive
Points - Over 50% Mid-Career Hires, Overseas business trip, Foreign capital company, Overseas communication, Directly under president and executives, Major corporation
- Attractive
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