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JOB ID 27893
Customer Quality Assurance
- IT, Software platform
- Electronics, QC・QA, QC・QA
- Shizuoka, Aichi
- ¥7,000,000~¥11,000,000
Top Global Sales | As a foreign-affiliated automotive parts manufacturer, the company is expanding its software and electronics products. As a long-established German company with roots in Japan and operating worldwide, it employs diverse employees, maintains a 1% turnover rate, and maintains a well-established work environment. In April 2024, a new research and development facility was completed, and we are working on further advanced technology development.
A global leader in sales, this foreign-owned automotive parts manufacturer is expanding its software and electronics product portfolio. As a long‑established German company in Japan with worldwide operations, it offers a diverse workforce and an excellent working environment, reflected in its low 1% turnover rate. In April 2024, a new research and development facility was completed, further strengthening the company’s efforts in advanced technology development.
As a member of the global quality team, you serve as the quality contact point for customers and promote quality improvement in collaboration with domestic and international departments.
Responsible for analyzing customer quality performance, addressing quality issues, reducing warranty costs, and managing the initial flow of new products, coordinating global quality activities including overseas quality teams.
Job Description
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- Responsibilities
- Key contact points for global quality topics with customers:
Analysis of customer quality performance data, preparation of internal quality reports and support
for improvement plan formulation, promotion of quality improvement activities and coordination
with related departments, promotion of warranty cost reduction activities and negotiations
with customers, response
, support, and coordination with overseas quality teams, support and coordination
with overseas quality teams, response to and assistance
with customer quality audits and quality meetings, promotion
of Safe Launch (initial flow) activities for new products, analysis and evaluation of customer requirements, and deployment of them into internal systems.
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- Requirements
- Ability and motivation
to actively acquire various IT tools and systems, communication skills
in both Japanese and English, and strong communication and coordination skills with customers and internal stakeholders.
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- Preferred
- Experience in quality assurance-related operations (market issues, handling 0km issues, quality improvement, quality audits, etc.),
experience participating in or promoting
quality and business improvement activities, experience in negotiations and skills with customers
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- Location
- Shizuoka, Aichi
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- Work Style
- Flex working possible
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- Salary
- ¥7,000,000~¥11,000,000
-
- Attractive
Points - Childcare support system, Overseas business trip, Foreign capital company, Overseas communication, Make use of languages, Weekends and holidays off
- Attractive
Consultation
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