- Top
- Job Listings
- Customer Quality Engineer
JOB ID 28068
Customer Quality Engineer
- Manufacturer, Machinery, Equipment
- Electronics, QC・QA
- Kyoto
- ¥5,000,000~¥7,000,000
This company provides energy‑efficient heating, cooling, hydraulic, and power‑electronics solutions, supplying components such as compressors, valves, heat exchangers, sensors, and drives to manufacturers, buildings, data centers, and industrial customers across Japan.
This company provides energy-saving heating, cooling, hydraulic, and power electronics products, supplying various components such as compressors, valves, heat exchangers, sensors, and drives to domestic manufacturing, building equipment, data centers, and industrial customers in Japan.
This position leads customer complaint handling and quality improvement activities, ensuring appropriate lead times and quality levels.
In this position, you will be responsible for customer quality management as a Customer Quality Engineer.
Job Description
-
- Responsibilities
- Plant Quality & Continuous Improvement
・Lead and support process assessments and performance-improvement activities within the plant.
・Review quality performance metrics and identify opportunities for improvement.
・Use data analytics and structured problem-solving tools to drive quality improvements.
・Lead monthly reviews covering quality performance and the status of ongoing quality projects.
・Drive improvements that contribute toward zero-defect quality performance.
Quality Management System & Audits
・Support and lead the deployment of IATF QMS requirements within the plant.
・Participate in the plant's internal audit process.
・Support quality-system activities and improvements to maintain required quality standards.
Corrective Actions & Problem Solving
・Lead and support the validation of corrective and improvement actions.
・Evaluate whether implemented corrective actions have effectively resolved identified quality issues.
・Work across the value stream, including suppliers, plant operations, and customers, when quality improvements are required.
・Apply structured problem-solving approaches to improve and sustain quality performance.
Quality Risk Management
・Support the deployment of risk-mitigation activities across the value stream.
・Proactively identify potential quality risks and support actions to prevent issues before they occur.
・Monitor customer and supplier quality performance to identify emerging issues at an early stage.
Cross-Functional Quality Coordination
・Work with manufacturing operations, suppliers, customers, and internal stakeholders on quality-related projects.
・Coordinate quality improvement activities across different areas of the value stream.
・Communicate quality performance, project progress, risks, and improvement activities to relevant stakeholders.
-
- Requirements
- ・Approximately 2+ years of combined experience in an operational Quality role.
・Bachelor's degree; Engineering or Science background preferred.
・Experience working with quality performance and improvement activities within an operational or manufacturing environment.
・Ability to analyze quality performance data and support structured problem-solving activities.
・Japanese: Fluent level.
・English: Lower-business level, approximately TOEIC 680 or equivalent.
-
- Preferred
- Quality experience within the automotive industry.
・Experience working with IATF Quality Management System requirements (ISO 9001, IATF 16949)
・Experience participating in or supporting internal quality audits.
・Experience working across supplier, manufacturing/plant, and customer quality activities.
・Experience driving corrective actions, continuous improvement, and quality risk-mitigation activities.
-
- Location
- Kyoto
-
- Work Style
- Flex working possible
-
- Salary
- ¥5,000,000~¥7,000,000
-
- Attractive
Points - Over 50% Mid-Career Hires, Foreign capital company, Make use of languages, Weekends and holidays off
- Attractive
Consultation
Our expert team is dedicated to empowering your career change, crafting tailored career plans, and securing the best job opportunities in the automotive and mobility sectors.
Search by Industry
Search by Job Type
Search by Location
- Top
- Job Listings
- Next-Generation Battery R&D Engineer | Research and Development of Next-Generation Batteries (All-Solid-State and Semi-Solid-State Batteries / Image Processing & Signal Analysis Fields)