Customer Success Manager – SaaS / SI | New Business Development Department, Customer Success Manager (SaaS/SI)

Solution Customer Success Leader Candidate

We are a technology company focused on research and provision of unmanned aerial systems for industrial applications and operation management platforms for low-altitude areas.
We have extensive implementation experience in diverse sites such as surveying, equipment inspection, and agricultural support, and our management technologies have been adopted for standard operations in multiple regions.
In recent years, we have expanded our business with the establishment of overseas corporations and large-scale procurement, and we continue to participate in public-private projects. We are promoting the construction of a global platform to create new low-altitude mobility industries that integrate hardware, software, and operational integration infrastructure.

We are a customer success position that deeply understands customers' business challenges and business needs, supporting the introduction and adoption of solutions utilizing advanced technologies. By working alongside customers, we maximize utilization value, and based on feedback from the field, we also contribute to service improvements and the creation of new value. In the future, we expect you to lead the growth of organizations and businesses as core members of our team.

Details.

Business Development & Solution Sales, Air Traffic DX | Air Traffic DX Solution Sales & Business Development

A global company operating in Japan for over 125 years. We promote cutting-edge innovation across a wide range of fields, including social infrastructure, space defense technology, and public solutions. With about 60,000 employees domestically, we are spreading Japanese-originated technologies and innovations to countries around the world.

This position proposes and promotes DX solutions for government agencies, airport operators, and aviation-related businesses, aiming to improve safety, efficiency, and environmental responsiveness in air traffic. By taking into account customer challenges and policy trends, you will lead sales strategy planning, creating new themes, and proposing activities, contributing to the realization of next-generation aviation infrastructure.

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Business Development Lead, Defense & National Security Platforms | Leader in Defense and Security Business Development (Large-scale ICT Platform)

A global company operating in Japan for over 125 years. We promote cutting-edge innovation across a wide range of fields, including social infrastructure, space defense technology, and public solutions. With approximately 60,000 employees in Japan, we are spreading Japan-originated technologies and innovations to countries around the world.

In the national security field, you will lead everything from strategic planning to proposal, procurement negotiations, and project promotion for large-scale ICT platform projects for the Ministry of Defense. By collaborating with sales, SE, and partner companies, you will drive business growth and maximize profits for projects ranging from several billion to several hundred billion yen.

Details.

Solution Sales (for Government Offices and Local Governments)

A global company operating in Japan for over 125 years. We promote cutting-edge innovation across a wide range of fields, including social infrastructure, space defense technology, and public solutions. With approximately 60,000 employees domestically, we are spreading technologies and innovations originating in Japan to countries around the world.

[Overview of Business and Organizational Structure]
The main markets of the Government and Public Infrastructure DX division are central government ministries and their related organizations, educational institutions, as well as the transportation and lifeline sectors. Within this, our group operates primarily with the Ministry of Land, Infrastructure, Transport and Tourism and its related organizations. In addition to the Ministry of Land, Infrastructure, Transport and Tourism's construction, road, and port sectors, we are responsible for public works projects for local governments and proposing, building, and operating cloud solutions, IT infrastructure infrastructure, and business systems for related organizations such as NEXCO Group companies.

You will mainly be responsible for the following public works execution-related systems.
・Electronic bidding system
for public works procurement ・CALS-ASP service, which digitizes and shares and utilizes information such as construction-related documents, drawings, and photos between public works clients (national governments, local governments, etc.) and contractors (construction contractors, etc.), enabling sharing and utilization via networks.

・The electronic bidding system supporting public works procurement has been implemented by our company across all four ministries: the Ministry of Land, Infrastructure, Transport and Tourism, the Ministry of Education, Culture, Sports, Science and Technology, the Ministry of Agriculture, Forestry and Fisheries, and the Ministry of Defense. Based on the Digital Agency's priority plan, we are recruiting sales leaders to advance future government cloud migration, integration of the four ministries, and cloud-native migration.

The CALS-ASP business has been recognized as one of the few good examples of service businesses within the company, and we are actively aiming for expansion.

The recruitment is sales sales, but we welcome those who want to contribute to upstream activities such as proposing services to national and local governments, construction contractors, and industry associations, as well as post-implementation operational support, as well as planning service models and business models.

Details.

Business Architect | Business Strategy and Planning Consultant

To directly solve problems in manufacturing, which accounts for about 20% of Japanese industry, we provide SaaS services and
have already successfully raised approximately 30 billion yen in funding, making us a rapidly growing company.
We are a company that is constantly working to create 'new systems' that change the norms of industry, so that everyone involved in manufacturing can fully demonstrate their inherent abilities.


You will be responsible for all necessary transformations across multiple accounts within your industry, from identifying departmental issues to reaching management agreements, on-site implementation, and subsequent horizontal rollouts. It is an environment where on-site issues are directly linked to management challenges, allowing you to directly feel the speed and impact of transformation.

Details.

CX Director | Customer Transformation Director

To directly solve problems in manufacturing, which accounts for about 20% of Japanese industry, we provide SaaS services and
have already successfully raised approximately 30 billion yen in funding, making us a rapidly growing company.
We are a company that is constantly working to create 'new systems' that change the norms of industry, so that everyone involved in manufacturing can fully demonstrate their inherent abilities.


In promoting DX in manufacturing, you will be engaged in consulting and support for data utilization to solve clients' business challenges and drive business growth.

Details.

Cloud Service Product Sales

We provide innovative solutions to meet the diverse needs of society and our customers. In particular, within the Design Marketing Division, we focus on 'customer-centric business activities,' promoting the creation of brand culture, developing new markets and businesses, maximizing existing businesses, and further enhancing the overall competitiveness of the company through strengthening UX design and modernizing marketing. Additionally, in the Planning Operations Division, Planning and Management Department, I continuously execute optimization of people, processes, and technology, and take on the role of leading company-wide transformation projects and organizational reforms. By introducing diverse career support systems and flexible work styles tailored to a global business environment, we have established a system where each employee can grow while contributing to solving social issues.

Based on The Model-style sales processes, you will drive SaaS business product sales initiatives in an integrated manner.

Details.

Business Promotion - Transportation DX｜Business Promotion - Transportation DX Business Customer Success

It is a company that develops mobility-related services and promotes the digitalization of transportation and mobility.
Utilizing its proprietary apps and platforms, the company offers a variety of services, primarily cab dispatch services, and is one of only a dozen unicorn companies in Japan.
The company is also co-creating new mobility services with a variety of other companies.

The role of this position is to support the introduction and launch of DX services that contribute to management improvement and cost reduction, such as radio dispatch system linkage and automatic roll call service, for cab operators nationwide.

Details.