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JP

JOB ID 21119

Sales Consultant

  • Distribution & Retail
  • Sales, Retail Sales (B2C)
  • Tokyo
  • ¥4,000,000～¥6,000,000

This company is an official authorized dealer group for premium European vehicles in Japan, primarily operating in the central Tokyo area. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer. Unlike other dealers, they offer very high incentives and also the chance to transfer to the importer.

This company is a group of authorized dealers of premium European cars in Japan, operating primarily in central Tokyo. It is a separate organization from the brand's Japanese subsidiary and operates as an authorized dealer under its authorization. Unlike other dealers, the company offers very high incentives and the opportunity to transfer to an importer.


Join a famous luxury car dealer and support them in their sales activities and customer interaction.

Dive into the glamorous world of luxury car dealerships and enjoy sales activities and special interactions with customers together.

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Job Description

  • Responsibilities

    - Identify new customer targets, develop and execute development plans
    - Utilize internal marketing tools, events and campaigns
    - Utilize digital tools, direct mail, phone calls, visits, etc.
    -Create and maintain a prospect database


    - Attract prospective customers to the showroom
    - Provide customer service in the showroom
    - Identify customer needs such as vehicles to be purchased, delivery dates, and payment methods
    - Present product and service features and Introduce the features and benefits of products and services (vehicles, insurance, loans, leases, aftercare, inventory, delivery schedules)
    -Answer customer questions
    -Discover customer concerns, challenges, and problems and propose solutions
    -Assess customer vehicles
    -Recommend and conduct test drives
    -Prepare and present quotes
    -Negotiate on terms proposed by the customer
    -Perform contract signing


    -Prepare vehicle registration documents
    -Prepare and assist in submitting garage certificate documents
    -Prepare vehicle for delivery
    -Explain functions and operation while viewing actual vehicle
    -Deliver the vehicle to the customer


    -Maintain customer relationships through regular digital tools, phone calls, and visits
    -Answer customer questions
    -Respond to customer complaints
    -Recommend replacements, inspections and vehicle inspections
    -Refer prospective customers you know

    ＜
    -Respond to complaints promptly
    -Share information with relevant departments
    -Perform follow-up


    -Formulate annual, monthly, and weekly vehicle sales and voluntary insurance coverage goals and plans.
    -Record the number of showroom visits, the number of customers attracted, the number of appraisals, the number of test drives, and the number of quotation offers, analyze the variance from the plan, formulate and implement improvement measures.
    -Record the degree of achievement of sales targets (vehicle sales, voluntary insurance coverage and retention), analyze the difference from the plan, formulate and implement improvement measures.
    -Analyze sales productivity (sales by source, sales per unit, gross profit per unit, discount rate), formulate and implement improvement measures.
    -Maintain, revise, and abolish the customer database.
  • Requirements
    3+ years of sales experience in an automotive dealership

    -Proactively builds and maintains positive relationships
    -Confident attitude, positive impression
    -Recognizes problems and issues, analyzes root causes and creates solutions
    -Interpersonal skills, cooperation and initiative
    -Works to the end, completing assignments on time
    -Customer oriented mindset and behavior
    -High product knowledge
  • Location
    Tokyo
  • Work Style
    In-office work only
  • Salary
    ¥4,000,000～¥6,000,000
  • Attractive
    Points
    New graduates welcome, Foreign capital company

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