Audio Product Service & Quality Supervisor

Advertising Sales｜Advertising Sales *Manager Candidate

It is a company that develops mobility-related services and promotes the digitalization of transportation and mobility.
Utilizing its own apps and platforms, the company offers a variety of services, mainly cab dispatch services.
is one of only a dozen unicorn companies in Japan, and is co-creating new mobility services with a variety of companies.

This is an opportunity to join an affiliate company that operates a cab media service, where you will be in charge of sales operations such as selling advertising space and progressing projects.
You will be mainly responsible for advertising sales, but you will also be expected to be an executive candidate for the joint venture or parent company.

Details.

Customer Support (Damage Compensation and Claim Handling)| Customer Support (Damage Compensation and Claim Handling)

As an infrastructure company that supports urban mobility, we are developing an overwhelmingly large parking network in Japan and abroad. Furthermore, the company is expanding new mobility services such as ride-sharing and car-sharing, building a next-generation mobility infrastructure that connects people and cities, and developing various businesses such as car rentals and related financial services.
In addition to its stable business foundation, the company is actively developing new services utilizing digital technology, and sustainable growth is expected. The company is expanding not only domestically but also globally, currently operating overseas in seven countries including the UK, Australia, and New Zealand, providing an environment where you can be involved in large-scale challenges. We are currently expanding overseas in seven countries including the UK, Australia, and New Zealand, providing an environment in which you can be involved in large-scale challenges.

We will entrust you with handling cases that cannot be resolved at the contact center (you will work at a general office, not at the contact center). The mission of this department is to propose service improvements based on customer feedback and link them to improvements in service convenience and quality, so you will also be involved in planning and proposing improvements. As a department specializing in secondary response, we do not receive a large volume of calls, and although the main focus is on telephone calls, this is a job where you can spend time with each and every one of our customers.

Details.

Customer Support (B2C)

It is a company that develops mobility-related services and promotes the digitalization of transportation and mobility.
Utilizing its proprietary apps and platforms, the company offers a variety of services, primarily cab dispatch services.
is one of only a dozen or so unicorn companies in Japan, and is co-creating new mobility services with a variety of companies.

You will be responsible for the training of contact center staff and center operations. In addition, you will be close to the development department and product improvement projects, so you will be able to be actively involved in service improvement.

Details.

Senior Specialist, CIC (Customer Interaction Center)

A leading provider of financial services in Japan, the company specializes in offering a wide range of solutions tailored to support vehicle ownership and leasing. With a focus on flexibility and customer satisfaction, it provides financing, leasing, insurance, and related services, working closely with an extensive network of dealers to ensure easy access to these options. With a focus on flexibility and customer satisfaction, it provides financing, leasing, insurance, and related services, working closely with an extensive network of dealers to ensure easy access to these options.

The company is committed to delivering high-quality financial products designed to help both individual and corporate customers manage their vehicle investments. By offering personalized solutions, competitive rates, and clear terms, it plays a key role in making premium vehicles more accessible and By offering personalized solutions, competitive rates, and clear terms, it plays a key role in making premium vehicles more accessible and ensuring a smooth and enhanced customer experience.



The Customer Interaction Center (CIC), Senior Specialist is accountable for one of the modules in the CIC. Span of control extends into services provided to the company and includes managing the relationship and interface to the company. CRM to ensure that a joint and optimized customer service is delivered in the market.

Details.

Service Operations /Customer Support

We are a start-up company that provides new options for disasters and under-infrastructured areas with innovative technologies that enable the recycling and use of water resources. The company is evolving into a global organization that brings together engineers and researchers from around the world while taking on global issues such as climate change and water scarcity. Currently in the business growth phase, we are aiming for further expansion with an IPO in sight, based on a mission of high social significance. Our 100-person organization is rooted in a culture where each individual can take on challenges with discretion and responsibility.

This startup is pioneering innovative technologies that enable sustainable water circulation, offering vital solutions in times of disaster and in Tackling global issues such as climate change and water scarcity, the company is rapidly evolving into a global organization that attracts engineers and researchers from around the world. Now in a growth phase with an IPO on the horizon, it offers the opportunity to work on a mission with significant social impact. With a team of around 100 members, the company fosters a culture where each individual is empowered to take ownership and boldly pursue meaningful challenges. With a team of around 100 members, the company fosters a culture where each individual is empowered to take ownership and boldly pursue meaningful challenges.

You will be a core member responsible for business process optimization and quality improvement in the service operation of the product.

Details.

Administrative staff for car share operation and membership management (Operations Management Department)

As an infrastructure company that supports urban mobility, we are developing an overwhelmingly large parking network in Japan and abroad. Furthermore, the company is expanding new mobility services such as ride-sharing and car-sharing, building a next-generation mobility infrastructure that connects people and cities, and developing various businesses such as car rentals and related financial services.
In addition to its stable business foundation, the company is actively developing new services utilizing digital technology, and sustainable growth is expected. The company is expanding not only domestically but also globally, currently operating overseas in seven countries including the UK, Australia, and New Zealand, providing an environment where you can be involved in large-scale challenges. We are currently operating overseas in seven countries, including the United Kingdom, Australia, and New Zealand, providing an environment in which you can be involved in large-scale challenges.

This department is responsible for ensuring the safe and appropriate use of our services by our customers.

Details.

User Support Desk｜User Support Desk SV

It is a company that develops mobility-related services and promotes the digitalization of transportation and mobility.
Utilizing proprietary apps and platforms, the company offers a variety of services, primarily cab dispatch services.
The company is one of only a dozen unicorn companies in Japan and is co-creating new mobility services with a variety of companies.

As a CX department leadership candidate, you will be responsible for the call center You will be responsible for staff training and center operations. In addition, you will also lead the English-language call handling, replying to emails and chats, managing the English version of the chatbot, and translating usage instructions into English.

Details.

Customer Support

A startup company that provides electric kickboard and electric bicycle sharing services with the aim of popularizing micromobility.
Stations are set up mainly in urban areas, and a system is being developed to make short-distance travel easier and more efficient.
Easily accessible via a dedicated app, it is attracting attention as a sustainable means of transportation.
We are developing sustainable mobility services that reduce environmental impact and include solutions to urban transportation issues as well as rural transportation issues.

The candidate will be responsible for responding to customer inquiries, resolving issues, taking action to improve service levels related to customer service, and developing support systems and mechanisms.
The candidate will be responsible for planning, designing, and improving the efficiency of operations, especially in cooperation with partner companies, especially in the reception of user accidents and insurance responses, which occur on a regular basis.

Details.

Customer Success

A Singapore-based startup and mobility-related technology company that specifically provides on-demand shared-ride transportation solutions.
The company utilizes proprietary routing algorithms to achieve efficient route optimization and fleet management, thereby helping to reduce commuting and transportation costs. We focus mainly on services for companies, supporting a wide range of applications such as employee transportation and logistics optimization.

We are at the forefront of the company, accompanying customers who use our services and working hard to provide even more value.
We are always looking for know-how and experience that can only be gained from actual operations, and feedback that can only be obtained from customers who actually use our services, which we use to further develop our services.

Details.