After-sales jobs and career trends in the automotive industry

Trends in after-sales jobs

Accelerated digitization

With the proliferation of automated and connected vehicles, there is an increasing need for efficient repair and maintenance (vehicle inspection) of electronic components using diagnostic equipment and vehicle data. There is also a need for after-sales services to accommodate new business models such as car sharing and subscriptions as well as individual owners.

Changes in Vehicle Structure

Electrification & Digitalization While the number of accidents is expected to decrease due to the spread of automated driving and ADAS technology, the demand for physical repairs and parts is also expected to decrease. On the other hand, vehicle knowledge for electrified vehicles is becoming more important due to the widespread use of electrified vehicles. In addition, software-related technologies such as infotainment systems are becoming more complex, creating a need for technicians who are well versed in digital and IT technologies.

Support for internal combustion engine vehicles

Although we are in a transition period such as electrification, internal combustion engine vehicles are still the mainstream. Therefore, engineering-related services will continue to be in demand in after-sales service.

Lack of mechanics

The shortage of auto mechanics is evident in the Japanese market, and companies are required to reform their work styles, such as evaluation systems and wage increases, as well as improve working conditions, and the response to these trends varies from company to company. As the demand for mechanics increases, companies are required to provide a more attractive environment by taking proactive measures such as training mechanics, enhancing technical training, and clarifying career paths.

Occupations

Job Listings

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Tire Area Sales Representative
- Manufacturer, Automotive Parts
- Sales, Area・Regional Sales, Aftersales Commercial
- Tokyo, Osaka
- ¥6,000,000～¥7,500,000
This company is the Japanese subsidiary of a multinational tire manufacturer. It specializes in the import and distribution of high-performance tires for a variety of vehicles, including passenger cars, motorcycles, and commercial vehicles. It has a strong identity as a premium and luxury brand and is widely known for its involvement in motorsports.

It specializes in the import and distribution of high-performance tires for various vehicles, including passenger cars, motorcycles, and commercial vehicles. The company maintains a strong premium/luxury brand identity and is widely known for its association with motorsports. The company maintains a strong premium/luxury brand identity and is widely known for its association with motorsports.

As a Sales Representative, you will be responsible for managing and expanding relationships with tire dealers in the Kanto area. You will work closely with the European headquarters and global team as part of a professional sales effort.
Your main goals will be to increase sales volume, increase market share, and increase customer satisfaction through product promotion to luxury car dealers, dealer support, and territory management.

As a B2B Sales Representative, you will be responsible for managing and growing relationships with tire dealers across the Kanto area. Your main objective is to drive sales volume, increase market share, and ensure strong customer satisfaction with high-end luxury car dealers through effective product promotion, dealer support, dealer support, and a strong customer satisfaction. Your main objective is to drive sales volume, increase market share, and ensure strong customer satisfaction with high-end luxury car dealers through effective product promotion, dealer support, and territory Your main objective is to drive sales volume, increase market share, and ensure strong customer satisfaction with high-end luxury car dealers through effective product promotion, dealer support, and territory management.

Details.
European Brand Mechanic
- Distribution & Retail
- Aftersales, Service Technician
- Kanagawa
- ¥3,460,000～¥5,200,000
A prominent automotive dealership in Japan, known for its long-standing reputation for quality service and a diverse premium vehicle line up continues to They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market. They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market.

In this role, you will be responsible for vehicle diagnostics, maintenance, and repair work to ensure that all vehicles meet the highest performance and safety standards. Duties include reconditioning used vehicles to optimal condition and preparing new vehicles for delivery to customers. In addition, the mechanic will provide general support on warranty and non-warranty inspections and assist in the evaluation and resolution of vehicle issues. This position requires expertise in high performance vehicles and a strong awareness of maintaining the Ferrari brand's commitment to quality and customer satisfaction.

In this role you will be responsible for vehicle diagnostics, maintenance, and repair work, ensuring that all vehicles meet the highest standards of The role includes reconditioning used cars to restore them to optimal condition, as well as preparing new cars for delivery to customers. Additionally, the mechanic will provide general support for warranty and non-warranty inspections, assisting in the assessment and This position requires expertise in high-performance vehicles and a strong focus on maintaining the Ferrari brand 's commitment to quality and customer satisfaction. This position requires expertise in high-performance vehicles and a strong focus on maintaining the Ferrari brand's commitment to quality and customer satisfaction.

Details.

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