JOB ID 26350

IT Consultant - Workplace Area

  • IT, Software platform
  • IT, Internal SE
  • Kanagawa
  • ¥5,800,000~¥9,000,000

Top Global Sales | The company, a foreign automotive parts manufacturer, is expanding its software and electronics products. A German company with long-standing roots in Japan and doing business around the world, it has a diverse workforce and a working environment with a turnover rate of 1%. 2024 April, a new R&D facility will be completed and the company is working to develop even more advanced technologies.

This position is responsible for a wide range of new IT workplace implementation, operation management, support, and improvement activities to ensure that internal users can work comfortably and efficiently.

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Job Description

  • Responsibilities
    Implement new systems and manage operations of existing systems in the IT workplace
    Manage end devices such as PCs, user accounts, mobile devices, printers, etc.
    Monitor, analyze, improve quality, identify and resolve SLA/KPI issues
    Work with domestic and international teams to improve IT services
    Promote operational efficiency, cost reduction, and continuous improvement through IT
    Improve IT literacy through IT training for internal users and education for new employees
  • Requirements
    Minimum of 3 years of IT support or troubleshooting experience.
    ∙ Experience in operating ITIL processes (incident management, problem management, change management, knowledge management, etc.).
    ∙ In-depth knowledge and support experience with Windows OS, IOS/MacOS, and Microsoft products.
    Native level of Japanese language ability.
  • Preferred
    Experience in IT project management.
    Knowledge and experience in non-workplace areas (servers, networks, etc.).
    English proficiency equivalent to 700 TOEIC is required to work with a global team. This is the level required to work with global teams.
  • Location
    Kanagawa
  • Work Style
    Remote working possible, Flex working possible
  • Salary
    ¥5,800,000~¥9,000,000
  • Attractive
    Points
    Overseas business trip, Overseas communication, Foreign capital company, Make use of languages, Weekends and holidays off, Major corporation

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