JOB ID 27123

After Sales Area Manager

  • Manufacturer, Manufacturer-Automotive
  • Aftersales, Aftersales Commercial
  • Tokyo
  • ¥8,000,000~¥11,000,000

A global automotive brand that offers innovative and high-quality vehicles. It is known for its products that combine precision engineering with exceptional performance. In the Japanese market, the company aims to develop a variety of premium models to improve the enjoyment of driving and contribute to the realization of a sustainable and advanced mobility society.

The After-sales Area Manager is responsible for supporting authorized dealers in their area in operating in line with the manufacturer's strategy, standards, and compliance, and promoting improved business performance and customer satisfaction.

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Job Description

  • Responsibilities
    【Main Business】

    - Support
    for the implementation of the manufacturer's after-sales strategy at the dealer - Monitoring of KPIs (service revenue, CS, P&A, etc.) and improvement proposals
    - Regular review
    with dealer management - Analysis of issues, formulation of action plans, promotion
    of improvement activities - Confirmation of compliance status with CI/CD and service standards and improvement guidance
    - Collect and share
    market and competitive information with the head office - Support for achieving sales targets for parts and accessories
  • Requirements
    1) Experience
    in automotive after-sales or automotive industry 2) Work experience
    in the BtoB field 3) Communication and negotiation skills
    4) Basic skills
    in MS Office (Excel, Word, PowerPoint) 5) Japanese: Native, English is preferable
    6) Holding a regular driver's license, Ability
    to travel domestically and internationally 7) Ability to analyze issues, propose improvements, sense of responsibility, initiative, and flexibility
  • Location
    Tokyo
  • Work Style
    Remote working possible, Flex working possible
  • Salary
    ¥8,000,000~¥11,000,000
  • Attractive
    Points
    No relocation, Foreign capital company, Weekends and holidays off

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