Register

JP

JOB ID 26722

CRM Leadership Potential

  • Logistics & Transportation, Transportation, Trafic
  • Marketing, Digital Marketing, Research ＆ Analysis
  • Tokyo
  • ¥7,000,000～¥10,000,000

It is a company that develops mobility-related services and promotes the digitalization of transportation and transportation.
In addition to developing a variety of services using its own apps and platforms, mainly taxi dispatch services, it
is also one of only a dozen unicorn companies in Japan, and is co-creating new mobility services with various companies.

In the app business, you will be responsible for planning and executing marketing measures to solve problems.
Our main business area is the design and operation of user analysis and CRM measures aimed at promoting the use of app users, improving loyalty and LTV. In addition, from the perspective of a bird's-eye view of the entire point of contact with users, you will also be involved in tasks related to experience design, such as campaign planning, benefit design, and UX/UI design direction.
In addition, you will coordinate and communicate from a marketing perspective while coordinating with relevant departments within the company.
There are also interactions with external partners, and there are also situations where we discuss the technical content related to the implementation of measures.
In this app, which boasts one of the highest downloads in the industry, it is a marketing position that is responsible for building relationships with users across the board through user analysis, CRM measures, campaign and experience design, etc.

Apply for this job

Job Description

  • Responsibilities
    ■ CRM measures in general
    We plan, design, and promote CRM measures aimed at promoting the use of app users, improving loyalty, and improving LTV.
    ・User analysis using tools, segmentation
    , scenario design
    for each user segment, planning, design, and promotion of CRM measures, PDCA operation
    , UX research/market research through

    user issues survey ■ Policy design
    at user contact points Grasp the overall point of contact with users from a cross-sectional perspective, We design and promote measures.
    ・KPI monitoring using numerical analysis and planning and execution
    of action measures ・Planning, design, and progress of campaigns for users, and designing and promoting
    the use of status programs
  • Requirements
    ・Experience in planning CRM measures for app users at a CRM tool vendor or operating company (approximate: 2 years or more)
    ・Experience in designing and operating CRM/MA tools / knowledge (approximately: 1 year or more)
    ・Experience in planning, designing, executing, and verifying effectiveness (PDCA) of campaigns for users
  • Preferred
    ・Experience
    in using KARTE, experience in email marketing environment construction/design/PDCA
    , experience
    in UI/UX design (customer experience design), experience in content planning and operation
    , basic knowledge

    of digital marketing (advertising operation, etc.) ■Desired persona
    ・Ability to think about things from the other person's point of view, both inside and outside the company
    ・Those who
    can set a path and solve problems・Those
    who can extract problems from data approaches and plan and implement improvement plans・Those who
    can build a customer image from data and define and solve problems・Those who
    are good at communication skills and coordination work ・Those who
    have a mindset to complete without giving up ・To achieve goals, Those who can think, consider, and implement flexibly without being confined to their own area of responsibility
  • Location
    Tokyo
  • Work Style
    Flex working possible
  • Salary
    ¥7,000,000～¥10,000,000
  • Attractive
    Points
    No relocation, Childcare support system, Weekends and holidays off, Preparing for IPO, Major corporation, Venture Company, New businesses and services

Apply for this job

Return to list

Related Jobs

Marketing Manager (US Business) | Marketing Officer for US Business

  • IT, Software platform
  • Marketing, Event, Promotion, Brand Marketing, Digital Marketing, Research ＆ Analysis
  • USA
  • ¥10,000,000～¥20,000,000

To directly solve problems in manufacturing, which accounts for about 20% of Japanese industry, we provide SaaS services and
have already successfully raised approximately 30 billion yen in funding, making us a rapidly growing company.
We are a company that is constantly working to create 'new systems' that change the norms of industry, so that everyone involved in manufacturing can fully demonstrate their inherent abilities.


「 As the Head of Marketing for the U.S. Business (bilingual in Japanese and English), you will play a crucial role in strategically connecting Japan's global roots with the vast U.S. market. You will lead the entire business growth process, from formulating marketing strategies to scaling the BDR (Business Development Representative) organization, working closely with management.
We seek true professionals who go beyond mere strategy planning, embodying a "world-class customer experience" in on-site operations and driving a PDCA cycle based on meticulous data analysis, thereby maximizing service value in the U.S. market.

Details.

BtoB Marketing - Leader Candidate | BtoB Marketing [Leader Candidate]

  • IT, Software platform
  • Marketing, Event, Promotion, Brand Marketing, Digital Marketing, Research ＆ Analysis, Media, Ad, PR
  • Tokyo
  • ¥5,040,000～¥6,020,000

We operate a 'Vehicle Demand and Cargo Matching Platform' specialized for the transportation industry, providing a system that smoothly connects shippers and shipping companies, and promoting business transformation through digital technology.
Since its founding, this system, which has supported transportation companies, is already one of the largest in Japan, but there is still room for expansion. By contributing to operational efficiency and improving empty vehicle rates, you can engage in work that can make an impact on society.

This is a marketer position that maximizes the value of your product. Because this service is still developing, there are plenty of opportunities to turn realizations and ideas like "I could do better this way" into reality. You will work closely with product and business teams to strengthen user-centered marketing approaches.

Details.

CX Strategy & Planning | CX Strategy Planning

  • Logistics & Transportation, Transportation, Trafic
  • Sales, Sales Planning ＆ Analysis, Call Center Operations, Digital Marketing, Research ＆ Analysis
  • Tokyo
  • ¥5,500,000～¥7,000,000

It is a company that develops mobility-related services and promotes the digitalization of transportation and transportation methods.
Utilizing its proprietary apps and platforms, it offers a variety of services centered on taxi dispatch services. As
one of only a dozen or so unicorn companies in Japan, it co-creates new mobility services with various companies.

Starting from analyzing quantitative and qualitative data related to the customer experience of app users and corporations, you will identify issues and plan and implement improvement measures. You will be in a position that supports a better mobility experience by collaborating with other departments such as support and development.

Details.

Marketing Manager | Marketing Manager

  • Manufacturer, Manufacturer-Automotive
  • Marketing, Event, Promotion, Brand Marketing, Digital Marketing, Research ＆ Analysis, Media, Ad, PR
  • Kanagawa
  • ¥8,000,000～¥13,000,000

The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

Details.

Brand Manager

  • Manufacturer, Manufacturer-Automotive
  • Marketing, Event, Promotion, Brand Marketing, Digital Marketing, Research ＆ Analysis, Media, Ad, PR
  • Kanagawa
  • ¥8,000,000～¥13,000,000

The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

We are preparing for the business announcement of a new car brand and the introduction of products in the future.
The brand manager will be responsible for the consistency of the new brand's ideology, worldview, and message, and will take on the role of nurturing the brand over the medium to long term.

Details.

PR Staff | Public Relations

  • Manufacturer, Manufacturer-Automotive
  • Marketing, Event, Promotion, Brand Marketing, Digital Marketing, Research ＆ Analysis, Media, Ad, PR
  • Kanagawa
  • ¥4,000,000～¥9,000,000

The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

We are recruiting public relations staff to build a system to divide PR work into multiple specialized areas for full-scale business announcements and future product publicity.

Details.

Product Specialist | Product Manager

  • Manufacturer, Manufacturer-Automotive
  • Marketing, Event, Promotion, Product Marketing, Planning, Brand Marketing, Digital Marketing, Research ＆ Analysis, Media, Ad, PR
  • Kanagawa
  • ¥4,000,000～¥9,000,000

The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

Details.

PR Manager | Public Relations Manager

  • Manufacturer, Manufacturer-Automotive
  • Marketing, Event, Promotion, Brand Marketing, Digital Marketing, Research ＆ Analysis, Media, Ad, PR
  • Kanagawa
  • ¥8,000,000～¥13,000,000

The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

We plan to announce our business as a new automobile brand in the Japanese market and launch products in the future.
In this position, you will integrate
PR areas with different characteristics (economics/GR/automotive products/specialized areas) and design and promote a PR system that functions as a team.

Details.

Marketing Specialist | Marketing

  • Manufacturer, Manufacturer-Automotive
  • Marketing, Event, Promotion, Product Marketing, Planning, Brand Marketing, Digital Marketing, Research ＆ Analysis, Media, Ad, PR
  • Kanagawa
  • ¥4,000,000～¥9,000,000

The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

Details.

Consultation

Our expert team is dedicated to empowering your career change, crafting tailored career plans, and securing the best job opportunities in the automotive and mobility sectors.

Connect with Us

Search by Industry

Search by Job Type

Search by Location