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- Technical Support Engineer
JOB ID 28012
Technical Support Engineer
- Manufacturer, Semiconductor
- IT, Field App Engineer・Pre-sales Engineer
- Kumamoto
- ¥4,500,000~¥7,500,000
A leading global semiconductor equipment manufacturer headquartered in the United States, the company specializes in advanced wafer fabrication technologies and holds a top market share in key process segments such as etching. It supports major semiconductor manufacturers worldwide through a strong network of global operations across Asia, Europe, and North America. Known for its cutting-edge innovation and collaborative, multicultural work environment, the company delivers high-performance solutions while fostering continuous learning, technical excellence, and cross-border teamwork.
As a Technical Support Engineer, you will lead the deployment, support, and optimization of IT infrastructure and security solutions that enable advanced service technologies across customer semiconductor fabrication facilities and regional operations. You will work closely with product teams, engineering, customer support organizations, account teams, and customer IT stakeholders to ensure reliable, secure, and scalable technology implementations that support business objectives and operational performance. In this role, you will provide technical guidance throughout the solution lifecycle, from early product development and testing through high-volume deployment and ongoing support, while managing infrastructure readiness, troubleshooting complex technical issues, and ensuring compliance with IT and security standards. You will also serve as a key technical liaison between internal and customer teams, driving continuous improvement initiatives, enhancing system reliability, and leveraging expertise in Linux, Windows, networking, virtualization, scripting, and cybersecurity technologies to deliver high-quality service and support across global customer environments.
Job Description
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- Responsibilities
- - Deploy and support IT infrastructure solutions at customer sites and regional offices.
- Install, configure, and troubleshoot Linux and Windows servers.
- Support network connectivity, DNS, and virtualization environments.
- Manage and maintain system security, antivirus, and antimalware solutions.
- Investigate and resolve technical issues to ensure reliable system performance.
- Work closely with engineering, product, support, and customer IT teams.
- Support product deployments, upgrades, and ongoing operations.
- Create and maintain technical documentation and procedures.
- Use PowerShell and other tools to automate and improve IT processes.
- Drive continuous improvements to system reliability, security, and customer satisfaction.
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- Requirements
- - Experience supporting Linux (CentOS/Ubuntu) and Windows environments.
- Knowledge of networking, DNS, and virtualization technologies.
- Basic PowerShell scripting and automation skills.
- Experience with antivirus and security tools.
- Strong troubleshooting and problem-solving abilities.
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- Preferred
- - Experience in the semiconductor industry or fab environments.
- Experience with Hyper-V and Cisco networking equipment.
- Advanced PowerShell and Linux administration skills.
- Experience managing enterprise security solutions.
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- Location
- Kumamoto
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- Work Style
- Flex working possible
-
- Salary
- ¥4,500,000~¥7,500,000
-
- Attractive
Points - Stock options available, Average age 30s, New graduates welcome, Foreign capital company, Weekends and holidays off, Make use of languages, Major corporation
- Attractive
Consultation
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