User Support Desk Supervisor | User Support Desk SV (ToC Customer Support)

Call Center Customer Support Staff

As an infrastructure company that supports urban mobility, we are developing a parking lot network that boasts an overwhelming scale in Japan and overseas. In addition, the company is expanding new mobility services such as ride-sharing and car sharing, building a next-generation mobility platform that connects people and cities, and is also developing various businesses such as car rentals and related financial services.
In addition to its stable business foundation, we are actively working on the development of new services using digital technology, and sustainable growth is expected. We are expanding not only domestically but also globally, and currently have an environment where we can expand overseas and take on large-scale challenges in seven countries, including the United Kingdom, Australia, and New Zealand. At the forefront of changing the way society moves, the field where you can build your own career is expanding.

As an escalation from the contact center, you will be in charge of responding to customer complaints and claims for damaged items due to customer negligence.

Details.

Customer Support |

The company is a service provider in the mobility field established in 2025 and is developing a business that supports the safety management and operational efficiency of vehicles owned by companies.
Under the management team, the company operates its business based on multi-billion yen in capital, and was established with investment from multiple companies.
Our main businesses include driving behavior analysis services aimed at reducing accident risks, and planning, development, and operation of driver assistance systems that visualize and manage the driving status of business vehicles. Through these services, we aim to contribute to improving safety and operational efficiency for companies that use vehicles.

Customers of the safety management department of corporations who use the traffic accident reduction support service will be supported in successfully utilizing the service and reducing accidents through daily inquiries (email and phone). This position is not only to guide you on how to use the system, but also to be close to customers and to provide effective and efficient follow-up from both people and systems.

Details.

Inside sales |　Inside Sales

We are engaged in a wide variety of automobile-related businesses, including the operation of a corporate car rental business, operation of authorized dealerships throughout Japan, and vehicle sales business.
By communicating with customers to understand their needs and respecting the autonomy of employees, we aim to be "a company where employees share the company's direction and work together to achieve customer satisfaction.


It is a fully repercussive sales that uses LINE to respond to individual customers.
This is the content of the work that you will undertake from initial inquiry to delivery.

Details.

Customer Support

This company is a global leader in factory automation and sensing technologies, providing a wide range of innovative products such as sensors, measuring instruments, vision systems, and microscopes. Headquartered in Japan and operating in numerous countries worldwide, it is known for its strong direct sales approach and commitment to delivering high-value technical solutions that support manufacturing productivity and quality improvement. The organization emphasizes speed, innovation, and quality improvement. organization emphasizes speed, innovation, and customer-centric problem solving, enabling clients across various industries to optimize their processes with cutting-edge automation and inspection technologies.

This is a technical support position in which you will accurately assess the situation over the phone and provide easy-to-understand solutions to technical questions and issues related to PLCs and other control equipment from customers.

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Customer Support

A startup company that provides electric kickboard and electric bicycle sharing services with the aim of popularizing micromobility.
Stations are set up mainly in urban areas, and a system is being developed to make short-distance travel easier and more efficient.
Easily accessible via a dedicated app, it is attracting attention as a sustainable means of transportation.
We are developing sustainable mobility services that reduce environmental impact and include solutions to urban transportation issues as well as rural transportation issues.

The candidate will be responsible for responding to customer inquiries, resolving issues, taking action to improve service levels related to customer service, and developing support systems and mechanisms.
The candidate will be responsible for planning, designing, and improving the efficiency of operations, especially in cooperation with partner companies, especially in the reception of user accidents and insurance responses, which occur on a regular basis.

Details.

Customer Success

A Singapore-based startup and mobility-related technology company that specifically provides on-demand shared-ride transportation solutions.
The company utilizes proprietary routing algorithms to achieve efficient route optimization and fleet management, thereby helping to reduce commuting and transportation costs. We focus mainly on services for companies, supporting a wide range of applications such as employee transportation and logistics optimization.

We are at the forefront of the company, accompanying customers who use our services and working hard to provide even more value.
We are always looking for know-how and experience that can only be gained from actual operations, and feedback that can only be obtained from customers who actually use our services, which we use to further develop our services.

Details.