JOB ID 23132

Field Sales Manager

  • Manufacturer, Manufacturer-Automotive
  • Sales, Area・Regional Sales
  • Tokyo
  • ¥7,000,000~¥10,600,000

Founded in 1989, it is a subsidiary of a world-renowned U.S.-based motorcycle manufacturer. In Japan, the company boasts the top market share among imported motorcycle brands and focuses on customer orientation and dealer satisfaction. Aiming to provide superior products and services, our goal is to become a trusted partner as a lifestyle brand.

This company is a subsidiary of a world-renowned motorcycle manufacturer based in the USA, with a long history dating back to 1989. As the number one imported motorcycle brand in Japan, the company places strong emphasis on customer focus and dealer satisfaction, striving to deliver exceptional products and services. Their goal is to be a trusted partner as a lifestyle brand.

Field Sales Managers provide dedicated on-site support at the core of the dealer network, focusing on profit and loss, sales, and after-sales growth advisory to
maintain and improve dealer and company performance.
To achieve goals, increase new customers, and increase penetration among existing customers, it is necessary to drive sales and profits at dealerships.
Therefore, it is important to have the ability to build relationships, credibility, and influence that can advise on the effectiveness and efficiency of sales, after-sales, service processes, growth, profit opportunities,
and key areas for improvement.
They are expected to acquire thorough knowledge of designated dealers, navigate the changing market environment, and
effectively support them to continuously improve processes.

Join one of the most iconic motorcycle makers in the world as field sales manager and support dealer network and field sales director in the area of PL, sales and after-sales growth to sustain and improve dealer and company performance.
The company is known for the most competitive benefit package in the automotive industry.

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Job Description

  • Responsibilities

    * In conjunction with the dealer, develop and gain buy-in for strategic market plans, inclusive of attainment of new vehicle, CPO, parts & accessories, and general merchandise retail targets , market reports, trending performance, and market share. Plans will address growth opportunities and performance deficiencies.
    * Understand drivers of growth and profitability for dealers and apply leading practices to improve performance metrics across both sales and aftersales activities.
    * Own the accuracy of monthly vehicle (new and CPO), parts & accessories, and merchandise forecasts; hold regular performance reviews with dealers to assess forecast-to-actual gaps, drive corrective actions, and ensure regional sales objectives remain on track.
    * Effectively solve problems for dealers by leveraging personal experience and organizational resources; identify and request support as needed to address dealer performance, service, marketing, and operational issues.
    * Analyze and review dealer performance metrics on a regular cadence and work with dealers to implement necessary adjustments.
    * Develop training plans for dealers within the defined market and coordinate support for instructor-led training programs.
    * Enable a two-way feedback loop between dealers and field leadership to resolve issues and risks in a timely manner.
    * Provide constructive feedback and act as an influential business partner to drive and sustain dealer performance improvements.
    * Act as a product expert and coordinate with relevant stakeholders to manage product line performance.
    * Manage and drive dealer lead management processes; track lead volume, response rates, and progression through the sales funnel (initial contact → store visit → test drive/test ride → quotation → contract); identify conversion gaps and work with dealers to implement corrective actions to achieve target conversion rates.
    * Drive and hold dealers accountable for store visit targets as a leading indicator of sales performance; support dealers in developing and executing local activation initiatives, including test drive/test ride events, community outreach activities, and in-store promotions designed to increase traffic and lower barriers to first engagement with the brand.
    * Conduct structured dealer assessments on a regular cadence, evaluating each dealer’s market engagement capability, management quality, operational execution, and growth orientation; use assessment outputs to tailor support levels and inform leadership on network health and prioritization of resources.
    * Up to 75% travel required.

    * Collaborate with dealers to develop and reach consensus on strategic market plans, including sales targets, market reports, sales trends, and market share for new cars, certified pre-owned vehicles (CPO), parts accessories, and goods. The plan includes growth opportunities and measures to address challenges.
    * Understand the drivers of dealer growth and profitability, and apply best practices to improve performance in both sales and after-sales operations.
    * Responsible for the accuracy of monthly forecasts for new cars, certified pre-owned vehicles (CPO), parts accessories, and goods, analyzing differences from actual results through regular reviews, promoting necessary improvement measures, and ensuring achievement of regional sales targets.
    * Solve dealer challenges by leveraging your own experience and internal resources. Request support from relevant departments as needed to help address issues in sales, service, marketing, and operations.
    * Regularly analyze and review dealer performance indicators, and discuss and implement improvement measures with dealers as needed.
    * Develop training plans for dealers in the assigned region and coordinate support for the implementation of instructor-led training.
    * Promote two-way communication between dealers and field management to quickly resolve challenges and risks.
    * Serve as an influencer to provide constructive feedback and drive and retain dealer performance improvements.
    * As a product knowledge expert, manage product line performance in collaboration with relevant departments.
    * Manage and drive dealer lead management processes, analyzing lead count, response rates, and progress in the sales funnel (first contact → visit → test drive → quotation → contract). Identify conversion challenges and implement improvement measures with the dealer to achieve the goals.
    * Promote and manage the achievement of store visit targets as key leading indicators of sales performance, and support the planning and execution of local initiatives such as test drive events, local community initiatives, and in-store promotions aimed at encouraging store visits and reducing brand contact barriers.
    * Regularly conduct structured dealer evaluations to evaluate market development capabilities, management quality, operational execution, and growth orientation. Based on evaluation results, we optimize the content and intensity of support, and make recommendations to management regarding the overall health of the network and the prioritization of resource allocation.
    * Up to 75% of business trips available.

  • Requirements
    - Preference
    given to bachelor's degree holders - At least 8 years of relevant work experience
    - Strong understanding of financial metrics, forecasting, and other analytical skills is required. Gain a deep understanding of the key financial factors of the dealer business, including what constitutes best-in-class numbers.
    - Demonstrate the ability to develop creative solutions to achieve or exceed aggressive sales performance targets and deliver results.
    - Expertise in retail, negotiation skills, influence, and communication skills
    - Excellent leadership, interpersonal, and organizational abilities
    - Native Japanese, business English (preferred)

    • 5 -8 years of related experience.
    • Requires a solid understanding of financial measures, forecasting and other analytical skills. Ability to demonstrate deep understanding of key financial drivers of Dealer's business, including what best in class numbers should look like in sales, after-sales/service operations.
    • Demonstrated ability to meet or exceed aggressive sales and after-sales/service performance targets and develop creative solutions to generate results.
    • Retail and service expertise, negotiation and influencing skills and ability to communicate are essential to success.
    • Excellent leadership, interpersonal and organizational skills.
    • Native Japanese, beginner English (business English preferred)
  • Location
    Tokyo
  • Work Style
    Remote working possible, Flex working possible
  • Salary
    ¥7,000,000~¥10,600,000
  • Attractive
    Points
    Over 50% Mid-Career Hires, Overseas business trip, Foreign capital company, Make use of languages, Global Mobility, Management Position

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