- Top
- Job Listings
- Application Engineer (Technical Support)
JOB ID 20969
Application Engineer (Technical Support)
- Consulting & Professional Services, Consulting
- IT, SE(Control, Embedded)
- Tokyo
- ¥6,000,000~¥8,000,000
This company, headquartered in Germany, is the only company in the world capable of achieving model-based development solely with its own products, during a period of rapid expansion mainly in the automotive industry.
For technical inquiries from customers via email, we review the email contents and provide technical support for the products we are responsible for. For more challenging tasks, we will work closely with other departments and the German headquarters.
Job Description
-
- Responsibilities
- "Technical Support," which resolves customers' troubles and usage concerns related to our products using email, phone, and Teams meetings;
"Product Training," which provides learning opportunities for basic and applied use of our products;
and "Startup Support," which provides on-site support to help customers smoothly start development after introducing our products.
"Software Maintenance," which supports the concerns of customers who continuously use our products and improves their development environments, and
"Hardware Investigation Repair," which investigates and resolves hardware-specific defects and malfunctions of our products.
-
- Requirements
- [Required]
■ Technical majors (information technology, programming, electricity, physics, mechanical, etc.)
■ At least 1 year of experience using MATLAB/Simulink, or programming skills (such as Python, C++)
[Still Okay]
■ Experience using
dSPACE products *Experience at SILS/MILS/HILS-related companies is also welcome.
■ Experience in customer support
for B to B products ■ Experience in customer support or embedded development
in the automotive industry ■ Knowledge and experience in electrical fields (background in circuit design and electrical engineering)
■ Experience with ECUs (development, design, evaluation, etc.)
*If you understand ECUs, It is easy to predict what kinds of troubles are occurring at client sites, making it highly likely that you will be an immediate asset.
■ Knowledge of cloud-related technologies such as AWS and Azure (PaaS, SaaS)
■ Experience
using Linux OS in work ■ GPU programming
■ English communication skills
* (TOEIC700 points)
* Applicants with more than one year of overseas work experience using English are also welcome.
-
- Location
- Tokyo
-
- Work Style
- Remote working possible, Flex working possible
-
- Salary
- ¥6,000,000~¥8,000,000
-
- Attractive
Points - Foreign capital company, Make use of languages
- Attractive
Consultation
Our expert team is dedicated to empowering your career change, crafting tailored career plans, and securing the best job opportunities in the automotive and mobility sectors.
Search by Industry
Search by Job Type
Search by Location
- Top
- Job Listings
- Dev Ops Engineer