After-sales jobs and career trends in the automotive industry

Trends in after-sales jobs

Accelerated digitization

With the proliferation of automated and connected vehicles, there is an increasing need for efficient repair and maintenance (vehicle inspection) of electronic components using diagnostic equipment and vehicle data. There is also a need for after-sales services to accommodate new business models such as car sharing and subscriptions as well as individual owners.

Changes in Vehicle Structure

Electrification & Digitalization While the number of accidents is expected to decrease due to the spread of automated driving and ADAS technology, the demand for physical repairs and parts is also expected to decrease. On the other hand, vehicle knowledge for electrified vehicles is becoming more important due to the widespread use of electrified vehicles. In addition, software-related technologies such as infotainment systems are becoming more complex, creating a need for technicians who are well versed in digital and IT technologies.

Support for internal combustion engine vehicles

Although we are in a transition period such as electrification, internal combustion engine vehicles are still the mainstream. Therefore, engineering-related services will continue to be in demand in after-sales service.

Lack of mechanics

The shortage of auto mechanics is evident in the Japanese market, and companies are required to reform their work styles, such as evaluation systems and wage increases, as well as improve working conditions, and the response to these trends varies from company to company. As the demand for mechanics increases, companies are required to provide a more attractive environment by taking proactive measures such as training mechanics, enhancing technical training, and clarifying career paths.

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  • Lead Type Approval Manager & Homologation

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation
    • Tokyo
    • ¥10,000,000~¥14,000,000

    A leading global automotive manufacturer operating in Japan, this company is committed to advancing sustainable mobility by accelerating the transition to electric vehicles. Their goal is to introduce innovative battery electric vehicle (BEV) products tailored for the Japanese market, supporting a cleaner and more environmentally friendly transportation future. Their goal is to introduce innovative battery electric vehicle (BEV) products tailored for the Japanese market, supporting a cleaner and more environmentally friendly transportation future.

    As one of the world's leading automakers with operations in Japan, we are committed to promoting sustainable mobility by accelerating the transition to electric vehicles. We aim to support a cleaner, greener transportation future by introducing innovative battery electric vehicle (BEV) products suited to the Japanese market.

    - Oversee vehicle approval and homologation requirements for the Japanese market.
    - Ensure regulatory and compliance requirements are met for product launches and ongoing operations.
    - Lead communication with stakeholders and authorities on certification, compliance, and end-of-life obligations.

    Details.

  • Homologation/QE | Homologation Specialist

    • Manufacturer, Automotive Parts
    • Aftersales, Regulation&Homologation
    • Kanagawa
    • ¥6,000,000~¥8,000,000

    Globally recognized commercial vehicle manufacturer with a long-standing heritage in engineering, manufacturing, and delivering transportation solutions to customers worldwide. With operations spanning over 170 countries and regions, the organization continues to drive innovation in mobility, sustainability, and next-generation vehicle technologies.

    As part of a major strategic transformation, the company is investing heavily in the future of commercial transportation through the expansion of electrified mobility solutions and the creation of a dedicated global bus business.

    Details.

  • Aftermarket Sales & Business Development Specialist | Aftermarket Sales & Business Development

    • Manufacturer, Electrical & Electronic
    • Sales, Sales Planning & Analysis, Aftersales Commercial, Business Development & Strategy, Account Manager (B2B)
    • Tokyo
    • ¥7,000,000~¥9,000,000

    This company is a global automotive technology supplier specializing in advanced sensing systems, electrification, and intelligent mobility solutions.
    Leveraging strong research and development capabilities, we operate globally and collaborate with major automobile manufacturers (OEMs) to develop next-generation safety technologies and interior technologies.

    In this role, you will work in a customer‑facing aftermarket sales and business development position, covering both the Independent Aftermarket (IAM) and service‑parts channels.
    This is a broader, more proactive role than sales planning or sales administration. You will directly identify and develop new customers, negotiate commercial terms, create new business proposals, promote aftermarket products, and support dealer and distributor networks.

    This is a sales planning and sales promotion position that supports --------------------------------
    sales activities not only through numerical and data but also in acquiring new customers, negotiating with customers, and promoting aftermarket products. Through analysis of sales performance and market data, you support sales strategies, and in the IAM (Independent Aftermarket) domain, you are responsible for developing new customers, planning business plans, and negotiating with customers.
    Additionally, in OES (Original Equipment Service) related, you promote sales activities for your own products and aftermarket products and accessories such as air conditioner filters. You also propose sales promotions to companies that coordinate parts sales companies and regional dealers, and provide product and business training for new employees.
    This position supports the growth of the aftermarket business through a wide range of tasks, from data analysis and sales planning to new business development, customer service, and promotional activities.

    Details.

  • Electric Vehicle Mechanic

    • Manufacturer, Automotive Parts
    • Aftersales, Service Technician
    • Kanagawa, Tokyo, Saitama
    • ¥5,000,000~¥7,500,000

    This American company is a global leader in electric vehicles, clean energy products, and autonomous driving technology. It designs, manufactures, and sells electric cars, battery energy storage systems, solar panels, and related products. With a mission to accelerate the world's transition to sustainable energy, the company has pioneered innovations in EV performance, over-the-air software updates, and energy efficiency.
    It has a very strong and growing presences in Japan.

    Electric vehicles are essentially "running computers," and mechanics are required not only to maintain traditional automobiles but also to possess advanced diagnostic skills utilizing software and data. By remotely analyzing vehicle data and utilizing dedicated diagnostic tools, it is possible to perform more efficient and accurate fault diagnosis and preventive maintenance. Additionally, by combining OTA (Over-The-Air) software updates with hardware diagnostics, we continuously improve vehicle performance.
    We are seeking people who can provide new maintenance services that go beyond the traditional scope of "repair and maintenance" by utilizing innovative technologies and products. This time, we are hiring additional staff due to the expansion of our service locations.

    Details.

  • Truck Technician

    • Manufacturer, Automotive Parts
    • Aftersales, Service Technician
    • Fukuoka, Chiba, Osaka
    • ¥4,000,000~¥5,500,000

    The company is a global leader in sustainable transportation solutions, providing high-quality commercial vehicles and services. The company has a strong presence in the Japanese market, offering innovative solutions that promote efficiency and sustainability in the transportation and logistics industry.

    The company is a global leader in sustainable transport solutions, specializing in premium commercial vehicles and services. Japan, it offers innovative solutions to drive efficiency and sustainability across the transportation and logistics sectors.

    You will be responsible for vehicle maintenance at our directly managed store. This job supports customer-focused after-sales service in line with our global standards.

    Details.

  • Homologation Staff

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation
    • Tokyo, Aichi
    • ¥4,000,000~¥6,500,000

    A global automotive brand offering innovative and high-quality vehicles. It is known for its products that combine precise engineering with outstanding performance. In the Japanese market, we aim to offer a variety of premium models, enhancing the joy of driving while contributing to the realization of a sustainable and advanced mobility society.

    This position will be responsible for certification of group brands.

    This position will be responsible for the company group brand Homologation.

    Details.

  • Service Manual Planning & Development – Motorcycles | Service Document Production and Planning (Motorcycle Business)

    • Manufacturer, Manufacturer-Automotive
    • Marketing, Product Marketing, Planning, Parts & Accessories
    • Saitama
    • ¥5,900,000~¥10,900,000

    As an automaker that continues to evolve to provide "joy" to more people 10 years, 20 years from now, and beyond, we have always and will continue to challenge ourselves to create new value beyond existing frameworks so that customers around the world can be delighted.
    With reliable technical expertise, the company has provided a wide range of products loved by many customers. We are now seeking partners to integrate with the ICT society and create new services.


    This position leads the formulation of standards and quality regulations for documentation and guidance and collaboration with business partners to achieve high-level QCD (Quality, Cost, Delivery) standardization in document production. Additionally, through planning and executing global service information strategies, supporting overseas bases, and co-creating with partners, we deliver reliable service quality to customers worldwide. As the shift from print to digital media progresses, you will proactively consider "how to provide more user-friendly information" from a usability perspective and proactively promote everything from planning to execution.

    Details.

  • Japan Vehicle Test Technician

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Service Technician
    • Kanagawa
    • ¥5,000,000~¥13,000,000

    The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

    Details.

  • Pre-Delivery Inspection (PDI) Inspector | PDI Inspector

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Service Technician, Technical Help Desk, QC・QA, QC・QA, QC・QA
    • Aichi
    • ¥4,000,000~¥6,000,000

    The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

    Details.

  • Regulatory Affairs Specialist | Legal Certification

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation
    • Kanagawa
    • ¥4,000,000~¥9,000,000

    The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

    Details.

  • Aftersales Services | BEV Accessories Products & Services & Marketing Planning Manager

    • Manufacturer, Manufacturer-Automotive
    • Aftersales, Regulation&Homologation, Aftersales Commercial, Parts & Accessories
    • Kanagawa
    • ¥4,000,000~¥9,000,000

    The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.

    In order to enrich the customer's EV ownership experience, you will be in charge of planning and introducing accessory products and new services.
    [Role]
    As a core member of product and service planning, this role is to proactively and consistently take on practical work from planning to market introduction in collaboration with the team and outside the team. In addition to the development of conventional accessories, you will also be involved in creating new customer value required in the EV era.

    Details.

  • Manager of Technical Accounting |

    • Manufacturer, Automotive Parts
    • Accounting & Finance, Financial Planning&Analysis,Cost Controller, Corporate Finance, Treasury, Tax, Technical Help Desk, General Accounting
    • Tokyo
    • ¥5,000,000~¥12,000,000

    Globally recognized commercial vehicle manufacturer with a long-standing heritage in engineering, manufacturing, and delivering transportation solutions to customers worldwide. With operations spanning over 170 countries and regions, the organization continues to drive innovation in mobility, sustainability, and next-generation vehicle technologies.

    As part of a major strategic transformation, the company is investing heavily in the future of commercial transportation through the expansion of electrified mobility solutions and the creation of a dedicated global bus business.

    You will belong to the Technical Accounting (Accounting Policy) team of the newly established holding company, mainly responsible for accounting policies and governance for the entire group.

    As a member of the newly established holding compnay Technical Accounting (Accounting Policy) Team, you will primarily be responsible for the accounting policy and governance operations of the entire group.

    Details.

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