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After-sales jobs and career trends in the automotive industry
Trends in after-sales jobs
Accelerated digitization
With the proliferation of automated and connected vehicles, there is an increasing need for efficient repair and maintenance (vehicle inspection) of electronic components using diagnostic equipment and vehicle data. There is also a need for after-sales services to accommodate new business models such as car sharing and subscriptions as well as individual owners.
Changes in Vehicle Structure
Electrification & Digitalization While the number of accidents is expected to decrease due to the spread of automated driving and ADAS technology, the demand for physical repairs and parts is also expected to decrease. On the other hand, vehicle knowledge for electrified vehicles is becoming more important due to the widespread use of electrified vehicles. In addition, software-related technologies such as infotainment systems are becoming more complex, creating a need for technicians who are well versed in digital and IT technologies.
Support for internal combustion engine vehicles
Although we are in a transition period such as electrification, internal combustion engine vehicles are still the mainstream. Therefore, engineering-related services will continue to be in demand in after-sales service.
Lack of mechanics
The shortage of auto mechanics is evident in the Japanese market, and companies are required to reform their work styles, such as evaluation systems and wage increases, as well as improve working conditions, and the response to these trends varies from company to company. As the demand for mechanics increases, companies are required to provide a more attractive environment by taking proactive measures such as training mechanics, enhancing technical training, and clarifying career paths.
Job Listings
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Afterservice Manager
- Distribution & Retail
- Aftersales, Warranty, Aftersales Commercial, Parts & Accessories
- Kanagawa
- ¥8,000,000~¥10,000,000
A prominent automotive dealership in Japan, known for its long-standing reputation for quality service and a diverse premium vehicle line up continues to They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market. They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market.
The Service Manager manages and supervises all aspects of the service department and related operations, and is responsible for the department's profitability, including staffing, operational efficiency, and profitability.
We formulate business plans including setting sales targets for the service department, set various management goals (KPIs) necessary to maintain productivity and efficiency of service operations, including personnel and facility operation plans to achieve them, and implement management measures.
The service manager aims to expand the division's business, achieve various internal and external KPIs, including ensuring profitability and improving customer satisfaction, and contribute to the brand's handling in accordance with the company's MVV. -
Pre-Delivery Inspection (PDI) Inspector | PDI Inspector
- Manufacturer, Manufacturer-Automotive
- Aftersales, Service Technician, QC・QA, Technical Help Desk, QC・QA, QC・QA
- Kanagawa
- ¥4,000,000~¥6,000,000
The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.
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Japan Vehicle Test Technician
- Manufacturer, Manufacturer-Automotive
- Aftersales, Service Technician
- Kanagawa
- ¥5,000,000~¥13,000,000
The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.
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Pre-Delivery Inspection (PDI) Operator | PDI Operator
- Manufacturer, Manufacturer-Automotive
- IT, Operation&maintenance,Technical support, Service Technician, QC・QA, Technical Help Desk, QC・QA, QC・QA
- Kanagawa
- ¥4,000,000~¥9,000,000
The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.
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Pre-Delivery Inspection (PDI) Center Manager | Director of PDI Center
- Manufacturer, Manufacturer-Automotive
- Aftersales, Service Technician, QC・QA, Technical Help Desk, QC・QA, QC・QA
- Kanagawa
- ¥10,000,000~¥16,000,000
The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.
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Interpreter & Translator Assistant | Interpreters, Translations Assistants
- Manufacturer, Manufacturer-Automotive
- Other, Other, Technical Translations
- Kanagawa
- ¥4,000,000~¥9,000,000
The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.
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Regulatory Affairs Specialist | Legal Certification
- Manufacturer, Manufacturer-Automotive
- Aftersales, Regulation&Homologation
- Kanagawa
- ¥4,000,000~¥9,000,000
The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.
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Aftersales Services | BEV Accessories Products & Services & Marketing Planning Manager
- Manufacturer, Manufacturer-Automotive
- Aftersales, Regulation&Homologation, Aftersales Commercial, Parts & Accessories
- Kanagawa
- ¥4,000,000~¥9,000,000
The company is working on the development of new mobility, including electric vehicles. Currently, we are focusing on the research and development of new energy vehicles, and in the future, we will build a manufacturing and sales system for vehicles developed in-house, aiming to develop our business as a new automobile brand originating in Japan.
In order to enrich the customer's EV ownership experience, you will be in charge of planning and introducing accessory products and new services.
[Role]
As a core member of product and service planning, this role is to proactively and consistently take on practical work from planning to market introduction in collaboration with the team and outside the team. In addition to the development of conventional accessories, you will also be involved in creating new customer value required in the EV era. -
Manager of Technical Accounting |
- Manufacturer, Automotive Parts
- Accounting & Finance, Financial Planning&Analysis,Cost Controller, Corporate Finance, Technical Help Desk, Treasury, Tax, General Accounting
- Tokyo
- ¥5,000,000~¥12,000,000
It is a Japan-based commercial vehicle manufacturer that develops, manufactures, and sells trucks, buses, and industrial engines. We have production bases and sales networks in Japan and overseas, providing products to more than 170 countries and regions around the world, and are developing manufacturing by leveraging our global network.
We are also actively promoting electrification and the development of environmental technologies, and are the first to introduce mass-produced light electric trucks to the market. The technical capabilities and high quality cultivated over many years are highly regarded both domestically and internationally, and it is characterized by a diverse corporate culture in which global human resources play an active role.
You will be a member of the technical accounting team of the newly established holding company and will be mainly responsible for the accounting policy and governance of the entire group.
As a member of the newly established holding compnay Technical Accounting (Accounting Policy) Team, you will primarily be responsible for the accounting policy and governance operations of the entire group. -
Technical Accountant/Senior Technical Accountant |
- Manufacturer, Automotive Parts
- Accounting & Finance, Financial Planning&Analysis,Cost Controller, Corporate Finance, Technical Help Desk, Treasury, Tax, General Accounting
- Tokyo
- ¥4,000,000~¥8,000,000
It is a Japan-based commercial vehicle manufacturer that develops, manufactures, and sells trucks, buses, and industrial engines. We have production bases and sales networks in Japan and overseas, providing products to more than 170 countries and regions around the world, and are developing manufacturing by leveraging our global network.
We are also actively promoting electrification and the development of environmental technologies, and are the first to introduce mass-produced light electric trucks to the market. The technical capabilities and high quality cultivated over many years are highly regarded both domestically and internationally, and it is characterized by a diverse corporate culture in which global human resources play an active role.
You will be a member of the technical accounting team of the newly established holding company and will be mainly responsible for the accounting policy and governance of the entire group.
As a member of the newly established holding company Technical Accounting (Accounting Policy) Team, you will primarily be responsible for the accounting policy and governance operations of the entire group. -
Customer Support |
- Manufacturer, Manufacturer-Automotive
- Aftersales, Technical Help Desk, Call Center Operations
- Tokyo
- ¥4,000,000~¥6,000,000
The company is a service provider in the mobility field established in 2025 and is developing a business that supports the safety management and operational efficiency of vehicles owned by companies.
Under the management team, the company operates its business based on multi-billion yen in capital, and was established with investment from multiple companies.
Our main businesses include driving behavior analysis services aimed at reducing accident risks, and planning, development, and operation of driver assistance systems that visualize and manage the driving status of business vehicles. Through these services, we aim to contribute to improving safety and operational efficiency for companies that use vehicles.
Customers of the safety management department of corporations who use the traffic accident reduction support service will be supported in successfully utilizing the service and reducing accidents through daily inquiries (email and phone). This position is not only to guide you on how to use the system, but also to be close to customers and to provide effective and efficient follow-up from both people and systems. -
Homologation|Regulatory Certification Specialist
- Manufacturer, Manufacturer-Automotive
- Aftersales, Regulation&Homologation
- Tokyo
- ¥6,000,000~¥10,000,000
In the field of short-range mobility, it is a company that continues to grow with a unique business model that combines hardware and services.
The introduction of transportation services using autonomous driving technology is steadily expanding both domestically and internationally, as they are being introduced to airports and large commercial facilities.
In addition, we are also providing mobility that can be operated by individuals for tourist attractions and outdoor facilities, expanding the range of usage scenarios.
In addition to online channels, we are also expanding our distribution network by strengthening partner collaboration.
In recent years, the number of introductions in overseas markets has increased, increasing our global presence.
It is attractive that we are promoting the construction of new mobility infrastructure while achieving continuous growth in both product and service axes.
As a legal certification specialist, you will be in charge of related tasks to accelerate the deployment of short-distance mobility products and services around the world.
Consultation
Our expert team is dedicated to empowering your career change, crafting tailored career plans, and securing the best job opportunities in the automotive and mobility sectors.
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