• Top
  • Job Listings
  • SaaS Product Customer Success Manager / Manager Candidate

JOB ID 25884

SaaS Product Customer Success Manager / Manager Candidate

  • IT, Software platform
  • Sales, Sales Planning & Analysis, Account Manager (B2B)
  • Tokyo, Aichi, Osaka
  • ¥11,000,000~¥18,000,000

To directly solve problems in manufacturing, which accounts for about 20% of Japanese industry, we provide SaaS services and
have already successfully raised approximately 30 billion yen in funding, making us a rapidly growing company.
We are a company that is constantly working to create 'new systems' that change the norms of industry, so that everyone involved in manufacturing can fully demonstrate their inherent abilities.


In promoting DX in manufacturing, you will be engaged in consulting and support for data utilization to solve clients' business challenges and drive business growth.

Apply for this job

Job Description

  • Responsibilities
    ・ Consulting and utilization support
    for data utilization (integration of various data in the manufacturing value chain) to solve clients' business challenges and growth; planning and implementing measures to maximize client operational efficiency and advancement (promoting PDCA);
    developing business frameworks to realize customer success operations and promoting knowledge modeling
    ・Enhancing functions with some of Japan's leading in-house engineers ・Collaborating
    to maximize customer value ・Planning and promoting account plans that balance customer value and business planning

  • Requirements
    ■ Approximately 3 years or more
    of experience in customer negotiations ・Some experience in manufacturing (procurement, design, production management, production technology, sales, etc.)
    ・Customer success experience
    in SaaS products ・BtoB sales experience
    in SaaS products/IT/manufacturing ・Experience in business planning, sales, and customer success in service/human resources industries
    ・Experience
    in the consulting industry ・Other experience in business planning or corporate planning
  • Preferred
    ・Possess accumulated know-how and experience
    in the manufacturing sector ・Able to persistently run the process
    of identifying issues and formulating solutions through deep dialogue with customers ・Excited about high uncertainty and able
    to act and improve ・Individuals with
    the initiative and enthusiasm to face and solve customer issues ・Ability to provide appropriate and constructive feedback on the product and facilitate smooth collaboration with the development team
  • Location
    Tokyo, Aichi, Osaka
  • Work Style
    Remote working possible, Flex working possible
  • Salary
    ¥11,000,000~¥18,000,000
  • Attractive
    Points
    Japanese company with global opportunities, Stock options available, Over 50% Mid-Career Hires, Childcare support system, Weekends and holidays off, Major corporation, Venture Company, New businesses and services

Apply for this job

Return to list

Related Jobs

Business Architect | Business Strategy and Planning Consultant

  • IT, Software platform
  • Consulting, IT Consultant, Strategic Consultant, Sales Planning & Analysis, Account Manager (B2B)
  • Fukuoka, Tokyo, Aichi, Osaka
  • ¥7,000,000~¥18,000,000

To directly solve problems in manufacturing, which accounts for about 20% of Japanese industry, we provide SaaS services and
have already successfully raised approximately 30 billion yen in funding, making us a rapidly growing company.
We are a company that is constantly working to create 'new systems' that change the norms of industry, so that everyone involved in manufacturing can fully demonstrate their inherent abilities.


You will be responsible for all necessary transformations across multiple accounts within your industry, from identifying departmental issues to reaching management agreements, on-site implementation, and subsequent horizontal rollouts. It is an environment where on-site issues are directly linked to management challenges, allowing you to directly feel the speed and impact of transformation.

Details.

Cloud Service Product Sales

  • Manufacturer, Automotive Parts
  • Sales, Sales Planning & Analysis, Account Manager (B2B)
  • Tokyo
  • ¥7,100,000~¥14,800,000

We provide innovative solutions to meet the diverse needs of society and our customers. In particular, within the Design Marketing Division, we focus on 'customer-centric business activities,' promoting the creation of brand culture, developing new markets and businesses, maximizing existing businesses, and further enhancing the overall competitiveness of the company through strengthening UX design and modernizing marketing. Additionally, in the Planning Operations Division, Planning and Management Department, I continuously execute optimization of people, processes, and technology, and take on the role of leading company-wide transformation projects and organizational reforms. By introducing diverse career support systems and flexible work styles tailored to a global business environment, we have established a system where each employee can grow while contributing to solving social issues.

Based on The Model-style sales processes, you will drive SaaS business product sales initiatives in an integrated manner.

Details.

Business Promotion - Transportation DX|Business Promotion - Transportation DX Business Customer Success

  • Logistics & Transportation, Transportation, Trafic
  • Executive Management, Business planning・Business management, Sales Planning & Analysis, Account Manager (B2B)
  • Tokyo
  • ¥5,500,000~¥7,000,000

It is a company that develops mobility-related services and promotes the digitalization of transportation and mobility.
Utilizing its proprietary apps and platforms, the company offers a variety of services, primarily cab dispatch services, and is one of only a dozen unicorn companies in Japan.
The company is also co-creating new mobility services with a variety of other companies.

The role of this position is to support the introduction and launch of DX services that contribute to management improvement and cost reduction, such as radio dispatch system linkage and automatic roll call service, for cab operators nationwide.

Details.

Consultation

Our expert team is dedicated to empowering your career change, crafting tailored career plans, and securing the best job opportunities in the automotive and mobility sectors.

Connect with Us

Search by Location

  • Top
  • Job Listings
  • Business Promotion - Transportation DX|Business Promotion - Transportation DX Business Customer Success