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JOB ID 25632
Learning & Development Manager
- Financial Services
- HR, GA & Facilities, Training & Development
- Tokyo
- ¥5,000,000~¥12,000,000
Based in Japan, the company offers a range of financial products and services to both individual and corporate customers, with a focus on automotive financing solutions. Their offerings include financing options such as car loans, leasing, and insurance for customers and dealers. The company plays a crucial role in supporting the sales and growth of vehicles in the Japanese market by providing flexible and tailored financing solutions. The company plays a crucial role in supporting the sales and growth of vehicles in the Japanese market by providing flexible and tailored financial solutions that meet the needs of consumers and businesses alike.
■ Marketing Division Mission
In collaboration with importers, the Marketing Division promotes vehicle and motorcycle sales through financing products such as auto loans and leases, optimizing the dealer sales process and supporting efficient sales activities.
■ Role of Communication/Training Strategist
Since finance products are proposal-based, training plays an important role in ensuring that sales staff at authorized dealers, whose skills and experience are diverse, can smoothly offer customers "smart car buying" and "new car driving" tips.
In this role, you will be responsible for planning, implementing, and managing training programs aimed at optimizing the sales process and improving customer satisfaction, and will work closely with importers and authorized dealers.
In addition, the department will work with relevant internal and external departments to create new or revised content for use in various training programs.
In addition, as customers increasingly research vehicles and purchasing options online before visiting dealerships, we will work to improve "communication" with these customers to more effectively offer them a financially viable vehicle experience. We will also work on improving "communication" to more effectively propose financing solutions to these customers.
Mission of the Marketing Division
In collaboration with importers, we promote the sale of vehicles and motorcycles through financial products such as In collaboration with importers, we promote the sale of vehicles and motorcycles through financial products such as auto loans and leases ("sales promotion"), and we optimize the sales process to enable more efficient dealership operations. .
Role of the Communication/Training Strategy Staff
Since financial products are proposal-based, training plays a critical role in helping authorized dealer sales staff-who have a wide range of skills and experience-smoothly offer customers suggestions on "smart ways to buy a car" or "new ways to drive a car. a car" or "new ways to drive a car."
In this role, you will be responsible for the planning, implementation, and operation of training programs aimed at optimizing the sales process and improving customer satisfaction, working closely with importers and authorized dealers. In this role, you will be responsible for the planning, implementation, and operation of training programs aimed at optimizing the sales process and improving customer satisfaction, working closely with importers and authorized dealers.
You will also collaborate with internal and external You will also collaborate with internal and external departments to create or revise content used in various training programs.
Additionally, with more customers researching vehicles and purchasing methods online before visiting dealers, you will work on improving "communication" to better propose finance-based vehicle usage models to these customers.
Job Description
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- Responsibilities
- - Plan and implement group training in collaboration with importers
- Plan and create e-learning content
- Develop annual training plan and training content for dealer showrooms
- Coordinate and negotiate with importers and external partners regarding training implementation Coordination and negotiation with importers and external partners
- Review of communication strategy and content creation for customer channels such as website and brochures
- Plan and implement group training sessions in collaboration with importers - Development of annual training plan and training content for dealers' showrooms sessions in collaboration with importers
- Plan and create e-learning content
- Develop annual training plans and content for dealer showrooms
- Coordinate and negotiate with importers and external partners for training implementation
- Review Review communication strategies and create content for customer-facing channels (e.g., websites, brochures)
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- Requirements
- - Experience in training sales representatives and sales staff. Experience in managing sales representatives and sales staff.
- Experience in managing sales representatives and sales staff.
- Experience in creating content for advertising or website development.
- College degree or higher
- Experience in training sales representatives or retail staff
- Experience in managing sales representatives or retail staff
- Experience in creating content for advertisements or website production
- Bachelor 's degree or higher
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- Preferred
- - Business level English or daily conversational English and willingness to use English in business
- Experience training frontline staff in sales, service, etc.
- Life insurance sales management experience
- Sales Experience as a team leader in a sales department (responsible for skill development and performance management)
- Experience creating content for websites (including marketing and promotional materials)
- Interest in automobiles
- Possess a regular driver's license
- Business-level English or daily conversational level, with an eagerness to use English in business.
- Experience Training or developing frontline staff (e.g., retail or service industries)
- Supervisory experience in life insurance sales
- Experience as a team leader in a sales department, overseeing skill development and performance management
- Creating Content for websites, including marketing or promotional materials
- Interest in automobiles
- Valid driver's license
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- Location
- Tokyo
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- Work Style
- Remote working possible, Flex working possible
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- Salary
- ¥5,000,000~¥12,000,000
-
- Attractive
Points - Foreign capital company, Weekends and holidays off
- Attractive
Consultation
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