JOB ID 20572

DX Leader for Customer Experience

  • Financial Services
  • Marketing, Digital Marketing
  • Tokyo
  • ¥5,000,000~¥12,000,000

It is the financial arm of one of the world's largest automobile manufacturers. Headquartered in Japan, it offers a diverse range of financial products and services to individuals and corporations, specializing in automotive finance. Its main offerings include financial products for customers and dealers, such as auto loans, leasing, and insurance. The company plays a key role in supporting vehicle sales and growth in the Japanese market through flexible and tailored financial solutions.

Based in Japan, the company offers a range of financial products and services to both individual and corporate customers, with a focus on automotive financing solutions. Based in Japan, the company offers a range of financial products and services to both individual and corporate customers, with a focus on automotive financing solutions. Their offerings include financing options such as car loans, leasing, and insurance for customers and dealers. The company plays a crucial role in supporting the sales and growth of vehicles in the Japanese market by providing flexible and tailored financial solutions that meet the needs of consumers and businesses alike.

A great opportunity to join an automotive financial services company as a DX Leader. This role is ideal for professionals with strong experience and interest in sales, product and project management to lead brand's business and digitalization drive. This role is ideal for professionals with strong experience and interest in sales, product and project management to lead brand's business and digitalization drive. Also, this is a great opportunity to utilize language skills and develop your career in marketing.

Apply for this job

Job Description

  • Responsibilities
    Mission of the Digital & Mobility Solution Unit
    ・The mission is to gather digital data on customers “online and offline behaviors, integrate it with The mission is to gather digital data on customers” online and offline behaviors, integrate it with vehicle value and automotive service information, and deliver personalized mobility services online that cater to individual customer needs.

    Role of the DX Project Leader
    ・Lead projects aimed at delivering optimal customer journeys for the Japanese market by gathering requirements based on marketing expertise and customer insights.
    ・Collaborate with domestic IT teams and international headquarters to ensure seamless execution.
    ・Work closely with partner companies and authorized dealers to develop systems that support vehicle trade-ins and
    ・Work closely with partner companies and authorized dealers to develop systems that support vehicle trade-ins and cross-selling. ・Lead marketing initiatives using platforms such as Salesforce. Lead marketing initiatives using platforms such as Salesforce.

    Job Rewards
    ・This role offers the opportunity to take a leading position in driving digital transformation and business growth within the mobility and automotive services sector. You will engage in daily communication in English with international headquarters, adapt global best practices to the You will engage in daily communication in English with international headquarters, adapt global best practices to the Japanese market, and convey Japan-specific needs to stakeholders-allowing you to thrive in a truly global environment.
  • Requirements
    Required Experience:
    -Strategic planning in digital marketing
    -Project leadership
    -Experience building services, products, or systems from scratch
    Strong multitasking, prioritization, and schedule management skills
    ・Excellent communication skills

    Education:
    ・Bachelor's degree or higher

    [Other]
    ・Ordinary driver's license
  • Preferred
    【Language Requirements】
    ・English (Conversational level): Frequent use in emails, meetings, and presentations with German HQ

    ・Experience launching products/services via online channels
    ・Resilience under pressure
    ・Ambition to grow by managing an entire business area
    ・Responsible, resilient, and able to maintain persistent communication with stakeholders
    ・Experience preparing presentation materials, conducting presentations, and obtaining approvals
    ・Capable of executing the entire PDCA cycle (Plan-Do-Check-Act), not just planning
    ・Experience in improving business processes within the finance or automotive industries
  • Location
    Tokyo
  • Work Style
    Remote working possible, Flex working possible
  • Salary
    ¥5,000,000~¥12,000,000
  • Attractive
    Points
    Foreign capital company, Make use of languages, Management Position

Apply for this job

Return to list

Related Jobs

Strategic Customer Marketing Lead

  • Manufacturer, Automotive Parts
  • Marketing, Brand Marketing, Digital Marketing
  • Tokyo
  • ¥10,000,000~¥12,000,000

This global leader in connected technologies specializes in providing premium audio, visual, and telematics solutions, particularly for automotive, consumer, and enterprise markets. With a strong presence in Japan, the company develops advanced in-car audio systems, connected services, and infotainment solutions, often integrating AI and cloud-based technologies. Their focus includes enhancing in-vehicle experiences through high-quality sound, smart connectivity, and software-driven solutions, making them a Their focus includes enhancing in-vehicle experiences through high-quality sound, smart connectivity, and software-driven solutions, making them a key player in the automotive and consumer electronics industries.

This role leads marketing strategy and execution for the Japan market, translating global brand and product priorities into locally relevant initiatives for OEM customers and stakeholders. Acting as the primary marketing authority in Japan, the position provides market insights to shape global strategy while driving high-quality execution across communications, sales enablement, and employer branding.

Details.

Marketing (CRM)|Marketing (CRM)

  • Logistics & Transportation, Transportation, Trafic
  • Marketing, Event, Promotion, Product Marketing, Planning, Brand Marketing, Digital Marketing, Research & Analysis, Media, Ad, PR
  • Tokyo
  • ¥6,000,000~¥9,000,000

A startup company that provides electric kickboard and electric bicycle sharing services with the aim of popularizing micromobility.
Stations are set up mainly in urban areas, and a system is being developed to make short-distance travel easier and more efficient.
Easily accessible via a dedicated app, it is attracting attention as a sustainable means of transportation.
We are developing sustainable mobility services that reduce environmental impact and include solutions to urban transportation issues as well as rural transportation issues.

You will be in charge of deeply analyzing user behavior data and usage patterns, and designing and executing a communication experience optimized for each individual.

Details.

B2B Marketing

  • Manufacturer, Machinery, Equipment, Software platform
  • Marketing, Event, Promotion, Product Marketing, Planning, Brand Marketing, Digital Marketing, Research & Analysis, Media, Ad, PR
  • Tokyo, Osaka
  • ¥4,500,000~¥6,500,000

We provide SaaS services to directly solve problems for the manufacturing industry, which accounts for about 20% of Japan's industry, and
have already succeeded in raising about 30 billion yen, and are currently a rapidly growing company.
In order to maximize the inherent power of all people involved in "manufacturing", we are a company that is working every day to "create new systems" that change the common sense of the industry.


You will be responsible for executing communication strategies at all touchpoints with customers, not just capturing leads, but also achieving business growth and providing a better customer experience.
The entire marketing organization plays a wide range of roles, from expanding product awareness to building trust, from lead generation in the manufacturing market to raising issues, raising needs, and encouraging buyers after the first business meeting.

Details.

ASEAN Marketing Manager|ASEAN Marketing Manager

  • Manufacturer, Machinery, Equipment, Software platform
  • Marketing, Event, Promotion, Product Marketing, Planning, Brand Marketing, Digital Marketing, Research & Analysis, Media, Ad, PR
  • Other Overseas
  • ¥6,000,000~¥12,000,000

We provide Saas services to solve direct problems in the manufacturing industry, which accounts for approximately 20% of Japanese industry.
We have already succeeded in raising approximately 30 billion yen in funding, and are currently a rapidly growing company.
It has already succeeded in raising approximately 30 billion yen in funding and is currently growing rapidly.


The company is looking for a marketing-driven leader to lead the development of new Asian markets, with a focus on Japanese manufacturing companies, throughout Southeast Asia, with Thailand (Bangkok) as the hub. You will not be expected to develop existing successful patterns horizontally, but to understand the market from scratch and create GTM through a trial-and-error process.

Details.

Four-Wheel Global Digital Marketing Strategy & Execution

  • Manufacturer, Manufacturer-Automotive
  • Sales, Business Development & Strategy, Brand Marketing, Digital Marketing
  • Tokyo
  • ¥5,900,000~¥10,900,000

As an automobile manufacturer that continues to evolve to provide "joy" to more and more people 10 years, 20 years, and beyond, we have been and will continue to challenge to create new value, not bound by existing frameworks, to satisfy our customers around the world.
The company, which has been providing multiple products loved by many customers based on its solid technological capabilities, is looking for a colleague to fuse with the ICT society and create new services.


This is a global digital marketing position in the area of new four-wheeled vehicles.
You will work closely with local global offices to promote the entire process from policy design to implementation, verification, and improvement. You will take on the challenge of creating customer experience value and competitive advantage by anticipating and planning measures for the next generation from a global perspective.

Details.

Group Marketing Strategy & PR Director

  • Distribution & Retail
  • Marketing, Event, Promotion, Brand Marketing, Digital Marketing
  • Kanagawa
  • ¥10,000,000~¥14,000,000

A prominent automotive dealership in Japan, known for its long-standing reputation for quality service and a diverse premium vehicle line up continues to They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market. They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market.

As the Group's Marketing & PR Director, you will lead a centralized and strategic marketing and communications function supporting This role operates as a shared service, driving consistent brand positioning and messaging across all key business areas, including new car sales, used car sales, aftersales, and financial services. This role operates as a shared service, driving consistent brand positioning and messaging across all key business areas, including new car sales, used car sales, aftersales, and financial services.

As the Group's Marketing PR Director,
you will oversee the centralized and strategic marketing and communications functions supporting some of the world's most recognizable luxury automotive brands.
This position will serve as a shared service and drive consistent brand positioning and messaging across all key business areas, including new car sales, used car sales, after-sales and financial services.
You oversee all areas of marketing strategy and execution, including:


Details.

Dealer Marketing and Brand Manager

  • Manufacturer, Manufacturer-Automotive
  • Marketing, Event, Promotion, Product Marketing, Planning, Brand Marketing, Digital Marketing
  • Tokyo
  • ¥8,000,000~¥13,000,000

This foreign company specializes in the design and manufacture of powersports vehicles and marine products. Known for cutting-edge technology and performance, the brand serves adventure enthusiasts and professionals globally. Its product lineup includes unique propulsion systems and a strong emphasis on sustainability and electric mobility. The company is recognized for its bold designs and commitment to enhancing the rider experience.

As part of the APAC Marketing team, you will act as the Marketing Specialist for Japan with a primary focus on key powersports brands. Under the direct supervision of the APAC Marketing Manager and in close collaboration with the local Country Manager, you will be responsible for the Go To Market Strategy for Japan (including product launches). Under the direct supervision of the APAC Marketing Manager and in close collaboration with the local Country Manager, you will be responsible for the Go To Market Strategy for Japan (including product launches) you will also be involved in the local product strategy and pricing strategy while collaborating with the local dealers for their marketing and communications.

Details.

Luxury Car Marketing Specialist

  • Distribution & Retail
  • Marketing, Event, Promotion, Brand Marketing, Digital Marketing
  • Kanagawa
  • ¥6,000,000~¥8,000,000

A prominent automotive dealership in Japan, known for its long-standing reputation for quality service and a diverse premium vehicle line up continues to They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market. They merged with a major US transportation and dealership group a few years showing their strong and stable presence in the competitive dealer market.

Responsible for marketing and advertising activities in luxury car sales, developing and implementing annual plans to achieve sales targets, and managing digital campaigns and social networking activities. In addition, the position will manage CRM activities and promote the brand's communication strategy through collaboration with the regional offices.

You will be responsible for marketing and advertising activities in luxury car sales, planning and implementing annual plans to achieve sales targets, and managing digital campaigns and social media activities. Additionally, I will drive the brand's communication strategy through CRM activities and In addition, I will drive the brand's communication strategy through CRM activities and collaboration with regional offices.





Details.

Marketing|Marketing (middle to low funnel)

  • Manufacturer, Manufacturer-Automotive, Micromobility, Software platform, Transportation, Trafic
  • Marketing, Brand Marketing, Digital Marketing
  • Tokyo
  • ¥7,000,000~¥10,000,000

A startup company that provides electric kickboard and electric bicycle sharing services with the aim of popularizing micromobility.
Stations are set up mainly in urban areas, and a system is being developed to make short-distance travel easier and more efficient.
Easily accessible via a dedicated app, it is attracting attention as a sustainable means of transportation.
We are developing sustainable mobility services that reduce environmental impact and include solutions to urban transportation issues as well as rural transportation issues.

You will be responsible for everything from middle to low funnel marketing strategy design to planning and implementation, with the goal of acquiring new users.

Details.

Consultation

Our expert team is dedicated to empowering your career change, crafting tailored career plans, and securing the best job opportunities in the automotive and mobility sectors.

Connect with Us

Search by Location